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Spoke Logo

Route planning and delivery management software

Table of Contents

Spoke - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Spoke overview

Based on 105 verified user reviews

What is Spoke?

Circuit is a route planning solution offering key features such as route optimization, GPS, mobile access, delivery tracking, and real-time monitoring, among others.

Who uses Spoke?

By industry, Circuit reviewers are most commonly professionals in food & beverages (21%). The most frequent use case for Circuit cited by reviewers is route planning (92% of reviewers).

Starting price

125 /
per month

Alternatives

with better value for money


Pros & Cons

Route Planning

Customer Support

Delivery Management

Driver Management

Spoke’s user interface

Ease of use rating:

Spoke pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(21)
5(84)

What do users say about Spoke?

Circuit is a route planning solution offering key features such as route optimization, GPS, mobile access, delivery tracking, and real-time monitoring, among others.

Select to learn more


Who uses Spoke?

Based on 105 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Retail
Transportation/Trucking/Railroad
Logistics and Supply Chain
Others

Use cases

Route Planning
Delivery Management

Spoke's key features

GetApp's analysis of 47 verified user reviews collected between February 2022 and April 2024 identifies Circuit's most critical features and summarizes user sentiment about those features.

Route optimization

Reviewers appreciate Circuit's route optimization capabilities for saving time and reducing costs. They report significant reductions in planning and travel time, and value the ability to adjust routes efficiently. Users highlight the benefit of optimizing routes for different clients and the importance of accurate route adjustments. However, some users wish for more customizable routing options and better handling of specific route priorities. They find the capability essential for maximizing driver efficiency and maintaining timely deliveries. Of the 33 Circuit users who gave detailed accounts of their use of Route Optimization, 100% rated this feature as important or highly important.

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“Creating and optimizing routes takes just one click, and the system updates dynamic ETAs and real‑time tracking, which keeps our operation organized and efficient every day. ”
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Pablo A.

CEO

“The ability to easily map stops, optimize and reuse existing routes.”
SS

Steve S.

IT Manager

“Route optimization is critical to our business. ”
RD

Ray D.

President

“Route creation and optimisation is easy both in-browser and on the app.”
Verified reviewer profile picture

Mark P.

Webshop staff/driver


GPS

Users report that Circuit's GPS is accurate and essential for visualizing route locations and tracking drivers in real-time. They appreciate the integration with map apps like Google Maps and Waze, which enhances route planning and delivery efficiency. Reviewers indicate that the GPS helps in monitoring driver positions and providing accurate ETAs to customers. Some users mention occasional issues with route directions but overall find the GPS functionality important for their operations. Of the 33 Circuit users who gave detailed accounts of their use of GPS, 100% rated this feature as important or highly important.


Mobile access

Reviewers highlight the convenience of Circuit's mobile access, allowing drivers to use the app on smartphones and tablets. They appreciate the seamless synchronization and real-time updates on completed and missed deliveries. Users find it beneficial for adjusting routes on the go and communicating directly with drivers. They mention that the app works well on both Android and Apple devices, making it easy for drivers to navigate and complete their routes efficiently. Of the 26 Circuit users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.


Delivery tracking

Users appreciate Circuit's delivery tracking capabilities for keeping customers informed about their delivery status. They find it helpful for planning deliveries, monitoring driver progress, and providing real-time updates to customers. Reviewers indicate that the capability enhances communication efficiency and customer experience. Some users mention using other systems for tracking, but overall, they value the ability to verify deliveries and track driver activities in real-time. Of the 32 Circuit users who gave detailed accounts of their use of Delivery Tracking, 88% rated this feature as important or highly important.


Real-Time monitoring

Reviewers find Circuit's real-time monitoring valuable for tracking driver progress and providing accurate updates to customers. They report that it helps in resource planning and making on-the-fly adjustments to routes. Users appreciate the ability to see driver locations and ensure they are on task. They mention that the capability is important for reporting route progress and maintaining communication with both customers and team members. Some users note occasional delays in updates but generally find it beneficial. Of the 21 Circuit users who gave detailed accounts of their use of Real-Time Monitoring, 86% rated this feature as important or highly important.


All Spoke features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated scheduling
Barcode/Ticket scanning
Customer portal
Data import/export
Dispatch management
Driver eta
Driver management
Electronic signature
Employee management
For courier services
For restaurants
Geofencing
Geographic maps
Inventory management
Live driver tracking
Location tracking
Mobile alerts
Mobile signature capture
Order management
Order tracking
Performance metrics
Progress tracking
Proof of delivery
Real-Time data
Real-Time notifications
Real-Time updates
Reporting/Analytics
Reporting & statistics
Route Management
Routing
Scheduling
Search/Filter
Self service portal
SMS messaging
Status tracking
Task scheduling
Territory management
Third-Party integrations
Voice recognition

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Spoke pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

125

Per month

Contact vendor for more details

Premium

200

Per month

Features included:

  • iOS and Android driver app
  • Multiple depots
  • Unlimited dispatchers
  • Unlimited routes and stops
  • Route spreadsheet upload
  • Ideal route optimization
  • Interactive map and timeline route views
  • Live route progress tracking and updates
  • Priority, Pickup, and Delivery stop options
  • Bulk copy and move stops between routes
  • Dispatcher and driver notes
  • Global account search and data export
  • Live chat, help center and dedicated customer support
  • Self-service or personalized onboarding options

Expert

1000

Per month

Features included:

  • All Essentials and Standard Features
  • Export historic driver analytics

User opinions about Spoke price and value

Value for money rating:

To see what individual users think of Spoke's price and value, check out the review snippets below.

“Creating and optimizing routes takes just one click, and the system updates dynamic ETAs and real‑time tracking, which keeps our operation organized and efficient every day. ”
Verified reviewer profile picture

Pablo A.

CEO

“By adding stopps manual to each route and by having a full overview to each driver in livetime we can save time.”
EB

Emrah B.

CEO

Spoke integrations (2)

Integrations rated by users

We looked at 105 user reviews to identify which products are mentioned as Spoke integrations and how users feel about them.

Integration rating: 5.0 (1)

To be able to easily upload our routes!

HH

Hannah H.

CEO

Chekkit logo
Chekkit

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

port information out of jotform.

SN

Stanley N.

Assistant Manager

Spoke customer support

What do users say about Spoke customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Spoke customer support.

Widely noted by reviewers, Circuit's customer support is fast, friendly, and resolves issues efficiently when they arise.

A significant portion of users highlight the team's accessibility, willingness to listen, and helpful guidance for troubleshooting and onboarding.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat
Phone support

Training options

Documentation
Videos
Live online
Webinars

To see what individual users say about Spoke's customer support, check out the review snippets below.

“I know I can bring any questions related to our virtual tour to our rep, [sensitive content hidden] and that we'll get a quick and helpful response!”

BJ

Bekah J.

Content Coordinator

“Their customer service is accessible and they listen and work to fix any issues that arise.”

kh

katherine h.

sales professional

“We also miss the ability to set different communication settings per client, since some customers need SMS, others email, and others WhatsApp‑style messaging.”

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Pablo A.

CEO

“I personally did not find the other services Circuit offered to be useful to me - but that is more so to do with my goals than theirs. While they offer Route Planner and Teams to differentiate different accommodations and goals, they might need to further this visually (e.g. different color schemes or branding).”

KK

Kyle K.

Event Organizer

Spoke FAQs

Q. Who are the typical users of Spoke?

Spoke has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers

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Q. What is Spoke used for?

Spoke (formerly Circuit) is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export. Spoke lets supervisors handle multiple delivery operations by allocating drivers to appropriate destinations, swapping routes according to driver’s preferences, and scheduling deliveries based on priorities. Using Spoke, managers can track the progress of drivers in real time, record their stops, and measure estimated arrival times (ETAs) for later deliveries. Customers can use the package tracker functionality to determine the location of goods using the tracking number provided by the online store or courier company. Workers can collect proof of delivery by adding recipient names, signatures, and photos at every stop. Drivers can view instructions provided by recipients through the note sharing feature. Spoke also enables businesses to monitor ongoing routes for inefficiencies and plan them based on specific constraints such as vehicle capacity, time window, fleet size, and more.


Q. Does Spoke support mobile devices?

Spoke supports the following devices:
iPad, Android, iPhone


Q. What level of support does Spoke offer?

Spoke offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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