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Circuit Logo

Route planning and delivery management software

Last updated: December 2024

Circuit - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Circuit?

Circuit is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export.

Circuit lets supervisors handle multiple delivery operations by allocating drivers to appropriate destinations, swapping routes according to driver’s preferences, and scheduling deliveries based on priorities. Using Circuit, managers can track the progress of drivers in real time, record their stops, and measure estimated arrival times (ETAs) for later deliveries. Customers can use the package tracker functionality to determine the location of goods using the tracking number provided by the online store or courier company.

Workers can collect proof of delivery by adding recipient names, signatures, and photos at every stop. Drivers can view instructions provided by recipients through the note sharing feature. Circuit also enables businesses to monitor ongoing routes for inefficiencies and plan them based on specific constraints such as vehicle capacity, time window, fleet size, and more.

Starting from

250

Per month

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Circuit's key features

GetApp's analysis of 47 verified user reviews collected between February 2022 and April 2024 identified Circuit's most critical features and how it performs according to users.

Features

4.6

/5

101

Ease of use

4.8

/5

101

Route Optimization

Reviewers appreciate Circuit's route optimization capabilities for saving time and reducing costs. They report significant reductions in planning and travel time, and value the ability to adjust routes efficiently. Users highlight the benefit of optimizing routes for different clients and the importance of accurate route adjustments. However, some users wish for more customizable routing options and better handling of specific route priorities. They find the capability essential for maximizing driver efficiency and maintaining timely deliveries. Of the 33 Circuit users who gave detailed accounts of their use of Route Optimization, 100% rated this feature as important or highly important.


GPS

Users report that Circuit's GPS is accurate and essential for visualizing route locations and tracking drivers in real-time. They appreciate the integration with map apps like Google Maps and Waze, which enhances route planning and delivery efficiency. Reviewers indicate that the GPS helps in monitoring driver positions and providing accurate ETAs to customers. Some users mention occasional issues with route directions but overall find the GPS functionality important for their operations. Of the 33 Circuit users who gave detailed accounts of their use of GPS, 100% rated this feature as important or highly important.


Mobile Access

Reviewers highlight the convenience of Circuit's mobile access, allowing drivers to use the app on smartphones and tablets. They appreciate the seamless synchronization and real-time updates on completed and missed deliveries. Users find it beneficial for adjusting routes on the go and communicating directly with drivers. They mention that the app works well on both Android and Apple devices, making it easy for drivers to navigate and complete their routes efficiently. Of the 26 Circuit users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.


Delivery Tracking

Users appreciate Circuit's delivery tracking capabilities for keeping customers informed about their delivery status. They find it helpful for planning deliveries, monitoring driver progress, and providing real-time updates to customers. Reviewers indicate that the capability enhances communication efficiency and customer experience. Some users mention using other systems for tracking, but overall, they value the ability to verify deliveries and track driver activities in real-time. Of the 32 Circuit users who gave detailed accounts of their use of Delivery Tracking, 88% rated this feature as important or highly important.


Real-Time Monitoring

Reviewers find Circuit's real-time monitoring valuable for tracking driver progress and providing accurate updates to customers. They report that it helps in resource planning and making on-the-fly adjustments to routes. Users appreciate the ability to see driver locations and ensure they are on task. They mention that the capability is important for reporting route progress and maintaining communication with both customers and team members. Some users note occasional delays in updates but generally find it beneficial. Of the 21 Circuit users who gave detailed accounts of their use of Real-Time Monitoring, 86% rated this feature as important or highly important.


All Circuit features

Driver ETA
Routing
Live Driver Tracking
Proof of Delivery
Dispatch Management
Status Tracking
Data Import/Export
Scheduling
Real-Time Updates
Driver Management
Reporting/Analytics
Alerts/Notifications
Electronic Signature
Real-Time Data
Real-Time Notifications
Reporting & Statistics
Route Management
SMS Messaging
Task Scheduling
Territory Management
Third-Party Integrations
Voice Recognition
Progress Tracking
Performance Metrics
Order Tracking
Mobile Signature Capture
Mobile Alerts
Location Tracking
Inventory Management
Geographic Maps
Geofencing
For Restaurants
For Courier Services
Employee Management
API
Activity Tracking
Activity Dashboard

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Circuit pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.6

/5

101

Starting from

250

Per month

Other

Circuit support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Videos
Live Online

Circuit reviews

Overall rating

4.8

/5

101

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10
Rating distribution

5

4

3

2

1

82

17

2

0

0

Pros
The Circuit team provide great customer service, are constantly improving their product and are happy to take suggestions onboard for further improvements.
It's a great inexpensive app which is easy to use, constantly being improved and is very well supported by their customer service team.
This product has an excellent User Interface that is both friendly and intuitive-I enjoy the frequent software updates.
Cons
The reason we found the app was due to the COVID crisis and our charity decided to deliver food parcels.
As a small business owner with small margins relying on local delivery to sustain my business, it's painful to spend so much on an app.
The cost that we pay per month is $200, and I get routing and customer notifications. I also pay $65 a month for Zoho CRM.

Circuit FAQs

Q. What type of pricing plans does Circuit offer?

Circuit has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Circuit?

Circuit has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Circuit support?

Circuit supports the following languages:
Portuguese, English


Q. Does Circuit support mobile devices?

Circuit supports the following devices:
Android, iPad, iPhone


Q. Does Circuit offer an API?

Yes, Circuit has an API available for use.


Q. What other apps does Circuit integrate with?

Circuit integrates with the following applications:
Zapier, Shopify


Q. What level of support does Circuit offer?

Circuit offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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