CRMJIO - 2026 Pricing, Features, Reviews & Alternatives

CRMJIO is an all-in-one, cloud-based customer relationship management (CRM) software tailored specifically for businesses in the repair, retail, and service industries. Whether you're managing mobile repair jobs, selling devices, or handling multi-branch service operations, CRMJIO helps you simplify complex processes, automate day-to-day operations, and unlock your business’s full growth potential.

CRMJIO empowers you to streamline customer interactions, automate billing and service processes, and gain intelligent insights to make smarter, data-driven decisions, all while maintaining complete control over your business from any device, anywhere.

Features include:

- Store and organize complete customer profiles including contact details, service history, bills, and device information.

- Easily search or filter through past jobs and repeat clients to personalize service and build loyalty.

- Create detailed job cards with information on repairs, services, spare parts, technician notes, and expected delivery.

- Real-time job status updates ensure complete visibility and accountability in your workflow.

- Generate professional bills and GST-compliant invoices instantly.

- Add products, services, labor charges, and taxes with ease, and share them with customers via email, WhatsApp, or print.

- Manage sales leads with a visual pipeline.

- Track inquiries, assign follow-ups to staff, and never miss a conversion opportunity.

- Maintain complete records of inventory, from spare parts to new phones and accessories.

- Get alerts for low stock and track movement across multiple branches.

- Operate and manage multiple branches with centralized control.

- Assign custom roles and access rights to staff, ensuring security and task clarity.

- Send automated SMS and WhatsApp updates for job status, offers, and payment reminders.

- Run promotional campaigns to attract and retain customers with built-in marketing tools.

- Visualize business performance with real-time dashboards and downloadable reports.

- Track income, expenses, technician performance, top customers, and more.

- Log the complete history of device transactions including seller ID, buyer details, old bills, and KYC.

- Maintain transparency and avoid legal troubles in second-hand product dealings.

- All your business data is securely stored in the cloud with daily backups.

- Advanced encryption and controlled user access ensure maximum data safety and privacy.

CRMJIO is ideal for:

- Mobile repair centers

- Laptop/computer service centers

- Appliance repair shops

- Car/bike service stations

- Multi-location service chains

- Gadget resellers and B2B service providers