getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Engage 365 Logo

Customer loyalty and reward platform

Table of Contents

Engage 365 - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Engage 365 overview

What is Engage 365?

Engage365 powered by Microsoft Dynamics CRM uses the best of Microsoft technology such as CRM, Business Intelligence, and Machine Learning It allows businesses to ace their customer engagement strategy and customer retention strategies with impressive loyalty solutions. With business loyalty programs created using the Engage365 Loyalty rule engine, businesses can engage with customers highly personalized across multiple digital points and effectively reward them.

Yegertek has extensively used Engage365 to build retail loyalty solutions and online loyalty programs and is also a preferred restaurant loyalty programs provider in the UAE.

Key benefits of using Engage 365

* Builds a digital reputation.
* Enhance the Customer Experience.
* Maximize Brand Advocacy.
* Collect Valuable Data.
And can also positively impact your bottom line
* Retained customers drive sales- The probability of selling to an existing customer is 3x of a new project.
* Costs less to retain- it costs 5x more to acquire a new customer than to retain an existing one.
* End-to-end integrated system encompassing loyalty and member management, surveys, customer service, marketing automation, e-vouchers, social integration, customer analytics, and much more.

Starting price


Alternatives

with better value for money

Engage 365’s user interface

Ease of use rating:

Engage 365 reviews

Overall rating

4.1

/5

8

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

3

3

2

0

0

Engage 365's key features

Most critical features, based on insights from Engage 365 users:

Loyalty program
Loyalty cards
CRM
Customer surveys
Surveys & feedback
Segmentation

All Engage 365 features

Features rating:

Email management
Task management
Customer history
Rewards management
Reporting/Analytics
Campaign management
Customer segmentation
Customizable templates
Multi-Channel data collection
Multi-Channel communication
Monitoring
Membership management
Knowledge base management
Gift card management
Gamification
For customer referrals
Feedback management
Event triggered actions
Access controls/permissions
Multi-Channel marketing
NPS of customers
NPS survey structure
Onboarding
Promotions management
Real-Time notifications
Referral tracking
Reporting & statistics
Search/Filter
Support ticket management
Survey/Poll management
Third-Party integrations
Transaction history
Account alerts
Account Management
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Campaign planning
Chat/Messaging
Communication management
Complaint monitoring
Contact management
CSAT survey structure
Customer engagement
Customer experience management
Customer journey mapping
Customer management
Customer profiles
Customizable branding
Customizable fields
Customizable reports
Dashboard
Data import/export
Data visualization
Discount management
Engagement tracking

Engage 365 alternatives

Engage 365 logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Preferred Patron Loyalty logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Kangaroo logo
visit website

Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Engage 365 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Engage 365 FAQs

Q. Who are the typical users of Engage 365?

Engage 365 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. Does Engage 365 offer an API?

No, Engage 365 does not have an API available.


Q. What level of support does Engage 365 offer?

Engage 365 offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories