Fienta Pricing, Features, Reviews & Comparison of Alternatives

Fienta

The easiest way to sell tickets and register attendees

4.88/5 (41 reviews)

Fienta overview

What is Fienta?

Fienta is an event ticketing and registration platform for all kinds of events, offering features for ticket sales, attendee registration, order management, mobile and PDF tickets, as well as real-time reporting on orders, sales, attendees and validations. Users can create a custom event page and set up ticket types, prices, quantities and more. Fienta's mobile app for iOS & Android enables users to scan and validate tickets at the door.

Fienta’s tools for ticket sales management enable users to sell various types of tickets and set different prices, as well as issue free or complimentary tickets via an optimized checkout page. An amount of available tickets can be set for both the entire event, as well as for certain ticket types. Users can also set specific sales times, such as for early bird tickets, and define discount pricing to be applied after entering a discount code. Features for attendee registration allow users to add custom questions to the checkout page, asking customers for their name, company or dietary preferences, and a list is automatically created for data processing or sharing.

Dedicated event pages can be customized by editing the color theme, adding a cover image and event description, and including a map with directions to the event location. Fienta’s mobile-friendly ticket buying process can be embedded into the organization’s website, which offers an optimal experience across all mobile devices. Tickets can be sold in various languages and distributed as mobile or PDF tickets, containing all important ticket information such as event title, venue, time, ticket type and QR code.

Fienta’s payment methods and billing are built-in, meaning there's no need for customers to sign up with external payment providers. Customers can pay using a credit card or bank link, or pay by invoice and manual bank transfer. A sales invoice is automatically sent to the customer on behalf of the organization, along with the tickets purchased. Ticket validation can be done at the door using Fienta's mobile app for Android and iOS, or by connecting a hardware scanner. Real-time reporting and analytics provide users with reports on all orders, sales, attendees and validations.
fienta.com

Pricing

Starting from
€0.40/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English, Dutch, Finnish, German, Italian, Russian, Spanish
Fienta screenshot: Set up ticket types, prices, quantities, dates, and discounts Fienta screenshot: Create an event page and set a cover image, main color and event description, and add a map with directionsFienta screenshot: Embed the ticket buying process into the organization's websiteFienta screenshot: Get real-time reports on sales, orders, attendees and validationsFienta screenshot: Create various attendee registration forms

Fienta reviews

Excellent
36

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.9
  4.9
Ida Janušauskaitė

Greatest ticketing platform

Used daily for 1-2 years
Reviewed 2019-01-07
Review Source: Capterra

Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros
It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons
There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Response from Fienta


Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anni-Brit Remmelg

Fienta event planning software

Used weekly for less than 6 months
Reviewed 2019-07-30
Review Source: Capterra

Awesome! Great and fast customer support!

Pros
I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Cons
The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Response from Fienta


Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jekabs Dambergs

Improwise Feedback

Used weekly for less than 6 months
Reviewed 2019-05-28
Review Source: Capterra

Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros
I like the simplicity for administators and users.

Cons
The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Response from Fienta


Dear Jekabs, thank you for leaving us feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Priit Kallas

Really easy ticketing tool

Used weekly for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Pros
Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Cons
I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Response from Fienta


Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eva Muhlhause

An excellent service, exactly what we needed.

Used occasionally for less than 6 months
Reviewed 2019-05-28
Review Source: Capterra

It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Pros
The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Cons
We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Response from Fienta


Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fienta pricing

Starting from
€0.40/month
Pricing options
Subscription
Free trial
View Pricing Plans

Fienta is free to use for free events. Issuing complimentary tickets to partners and friends in context of paid events is also free.

Fienta's fee for paid events is 3.5% of ticket sales, this includes all bank fees. Min 0.4 euros per order, plus VAT 20% where applicable.

Fienta features

API
Data Import/Export
Reporting & Statistics

Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Fienta

Key features of Fienta

  • Attendee list
  • Attendee registration
  • Bank links and credit cards
  • Barcode / ticket scanning
  • Box office management
  • Built-in payment processing
  • Code scanner
  • Complimentary tickets
  • Concessions management
  • Create & publish events
  • Credit card and regular invoice payments built in
  • Data export
  • Edit data at any time
  • Embed ticket sales on a website
  • Free events
  • General admission
  • Hidden tickets
  • Include dates, discounts and optional questions
  • Include photos and text on the ticket
  • Kiosk ticketing
  • Mobile app
  • Mobile friendly
  • Mobile ticket
  • Mobile ticketing
  • Monthly payouts
  • Online ticketing
  • Onsite ticketing
  • Order management
  • PDF ticket
  • Payment by invoice
  • Print-at-home
  • Publish and share events online
  • Real-time overview of sales and channel performance
  • Reporting
  • Sales channels monitoring
  • Sales invoices
  • Sales reports
  • Secure check-out for ticket buyers
  • Sell tickets in multiple languages
  • Set up ticket types, prices, and quantities
  • Single and compound tickets
  • Ticket sales
  • VIP & discount tickets
  • Validate tickets using the mobile app or hardware scanner
  • Web analytics
  • Website integration
View All Features

Benefits

Fienta helps event organizers to understand and engage customers, make improved marketing decisions and sell more tickets by owning and analyzing data.

Promote and share events and get a real-time overview of sales and channel performance figures, to analyze and optimize marketing accordingly.

Validate the tickets at the door using Fienta's mobile app for Android and iOS or connect a hardware scanner. Payouts to the organization's bank account are done on monthly basis.

Mobile friendly emails are sent to event attendees which include all important ticket information such as event title, time, venue, ticket type and QR code.

Credit card and regular invoice payment tools are built in, meaning there's no need for customers to sign up with external payment providers.