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Website Toolbox Pricing, Features, Reviews and Alternatives

Website Toolbox product overview

Price starts from

39

Per month

Flat Rate

What is Website Toolbox?

The most intuitive platform to create your own forum. Effortlessly engage your audience under your brand with a stand-alone or integrated community. Website Toolbox makes forums simple, easy, and user-friendly.

Key benefits of using Website Toolbox

  • Easily and fully customizable
  • Single sign on support allows seamless integration
  • The forum can be embedded into your website
  • Robust security & privacy controls
  • You own and control your own data
  • Users can add their own advertising or charge subscription fees, helping users to monetize their forum
  • Website Toolbox facilitates login with Facebook, offering users a simple sign in process
  • Website Toolbox provides a built-in chat room and instant messenger service, encouraging forum visitors to engage quickly and easily.
  • Website Toolbox includes an online calendar, enabling users to organize events efficiently
  • Website Toolbox supports social sharing, allowing users to share forum content effectively on social sites.
  • Phone, chat, and email support
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support

    Training options

    Live Online
    Documentation

    Website Toolbox pricing information

    Value for money

    4.4

    /5

    110

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Website Toolbox features

    Functionality

    4.2

    /5

    110

    Total features

    43

    1 categories

    Most valued features by users

    Third Party Integrations
    API
    Customizable Branding
    Activity Dashboard
    Content Management
    Reporting & Statistics
    Customizable Templates
    Data Import/Export

    Functionality contenders

    Website Toolbox users reviews

    Overall Rating

    4.5

    /5

    110

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.61/10
    Rating distribution

    5

    4

    3

    2

    1

    70

    29

    9

    1

    1

    Pros
    Really pleasant, really good company to work with. Support is great and effective, communication is great.
    Excellent customer care, very affordable and really friendly people to deal with. The customer service people are mind blowing good and nothing is a problem.
    It is helping us to help each other, answer frequently asked questions for everyone to see and give the opportunity for engagement and to develop best practice.
    Cons
    The issue is that because I use with one team for 6 months and then close it out and then have to open another to use with the next training - it's frustrating for pricing and set up.
    I don't like that I have to manually log into my website toolbox account to find the user in question and then ban them.
    It sounds cheesy, but I really am struggling to think of one at the moment.

    Overall rating contenders

    Overall Rating

    Use it a lot!

    Reviewed a year ago

    Transcript

    Cathie C.: My name is Cathie and I am a career transition coach and professional development director,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy, Attractive, and Terrific Customer Service

    Reviewed 2 years ago

    Just brilliant. The embeddable forum looks like a natural extension of my site. Customers love being able to keep in touch with each other.

    Pros

    I have a group of dedicated users who love forums. I searched for an attractive forum that could be embedded directly into my existing site. Even before the free trial was over, I knew that I would be purchasing from Website Toolbox. The options to make attractive forums really appealed to me, and setting up the forum was a snap. One of my users requested a feature (to embed Spotify playlists). I passed that along to the Dev team. I was told it might take 2-3 months, but they would work on it. Surprisingly, they got the feature built that same day! I was stunned!

    Cons

    My moderators can't seem to delete posts.

    Vendor response

    Thanks for the wonderful comments! A moderator can delete a post by following these instructions: https://www.websitetoolbox.com/support/how-do-i-delete-a-postreply-49 Please make sure the moderator has the "Delete posts" permission for that category. Feel free to contact the support team if you need any assistance with setting that up correctly!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic online support for a forum that is so Clear and Simple to Set Up and Use

    Reviewed 2 years ago

    The main benefit is in building an interactive online learning community. Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.

    Pros

    This Discussion Forum can easily be organized according to 3 levels (and more if you want to get more complex). This makes it so easy for us to organize discussions that follow our course curriculum. The website toolbox staff provide fantastic online support.

    Cons

    Although it is possible to create different user groups and run two or more separate discussion forums with the same account - this is cumbersome and stressful. So we have arranged at custom alternative with Website Toolbox.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Website Toolbox Review

    Reviewed 15 days ago

    Customer Service has been excellent! Always very responsive and helpful. They have taken suggestions given into consideration and several updates have been made, based on customer feedback. General set up is easy; cost is ok - depending on your needs there are tiers to chose from; available flexibility to set up your company theme, to match your website look or company logo/image

    Pros

    The ability to set up Topics and Categories for various communication categories is key to us, for its use. The flexibility provided in setting up these various groups allows us to address all areas of communication within the agency, by department, division, topic, area or project. The easy 'chat format', is similar to email and thus a comfortable layout for all to communicate in

    Cons

    not being able to maintain contacts that have not been active for a longer time period; losing those contracts does not allow us to then communicate with all in the agency via an email blast/main message; also, it is hard to upkeep the database of 'active members' as there is not 'unsubscribe feature' for members.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Basic Forum

    Reviewed 2 months ago

    We used the forums for years until they increased the prices by 900%. Once set up the forums pretty much ran themselves with occasional moderation from us. It had been an affordable, convenient service until it wasn't.

    Pros

    Allowed us to add a forum to our website which would not allow 3rd apps.

    Cons

    Management of admins and moderators are a bit confusing. Forum control is separate from the account control.

    Vendor response

    Hi Kelly! To help you achieve your goals, we decided not to increase your forum subscription's cost over the past 18 years that you have been our client even though our pricing plans have increased several times over the years. As we emailed you recently before the increase, to be able to continue to ensure great results for customers like you, your monthly price was modestly increased. It was not...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very strong forum utility with outstanding customer support

    Reviewed 3 years ago

    We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced...

    Pros

    Features, ease of use, simplicity of admin console, cost, customer support , ability to customize

    Cons

    Not applicable - it checks all the boxes in terms of what we need and then some, and far exceeds expectations on customer support.

    Vendor response

    Wow! Thanks for those extremely kind words Tanya! It's reviews like yours that make all of the hard work worth it! :)

    Website Toolbox FAQs and common questions

    Q. What type of pricing plans does Website Toolbox offer?

    Website Toolbox has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Website Toolbox?

    Website Toolbox has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Website Toolbox support?

    Website Toolbox supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Website Toolbox offer an API?

    Yes, Website Toolbox has an API available for use.


    Q. What other apps does Website Toolbox integrate with?

    Website Toolbox integrates with the following applications:
    Wix, Teachable, Drupal, Campaign Monitor, ActiveCampaign, Webflow, White Fuse, Gmail, Magento BI, HubSpot CMS Hub, Google Drive, Box, WordPress, Twitter, Jimdo, Squarespace, Slack, Kartra, GetResponse, Weebly, Kajabi, LinkedIn for Business, Meta for Business, Google Calendar, Mailchimp, Joomla, Duda, AWeber, Thinkific, Intercom, Shopify, Zendesk


    Q. What level of support does Website Toolbox offer?

    Website Toolbox offers the following support options:
    Email/Help Desk, Knowledge Base, Phone Support

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