Website Toolbox Pricing, Features, Reviews & Comparison of Alternatives

Website Toolbox

Cloud-based community forum platform

4.54/5 (95 reviews)

Website Toolbox overview

What is Website Toolbox?

Website Toolbox is a cloud-based community forum system that offers website managers a simple platform from which to create and moderate online forums. Incorporating customizable forums, social integration and a built-in calendar, Website Toolbox aims to deliver a user-friendly community forum solution.

In order to create effective online forums, Website Toolbox equips users with the tools to customize their forum easily. With predesigned theme templates, Website Toolbox allows users to produce and personalize a community forum quickly and efficiently. Website Toolbox also promotes customizable branding by enabling users to utilize their current logo, domain name, CSS and website layout. Moreover, while Website Toolbox is embedded into the user’s website, Website Toolbox remains invisible to forum visitors.

Website Toolbox provides users with a number of features intended to engage forum visitors such as social sharing functionality, instant messaging and file, photo and video sharing.
To further enhance user interaction, Website Toolbox facilitates @mentions, community polls and automatic notifications. Furthermore, since Website Toolbox employs Unicode (UTF-8), users can manage international forums successfully in any language.

Website Toolbox seeks to improve administrative processes with single sign on, robust security controls and inbuilt mass emailing. Furthermore, Website Toolbox allows users to moderate forum activity directly with post approvals, detailed permissions and assigned forum administrators.

Pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
Website Toolbox screenshot: Utilize instant messenger The Easiest Way To Create A ForumWebsite Toolbox screenshot: Embed videos, inset photos & attach files in forum postsWebsite Toolbox screenshot: Receive forum notifications Website Toolbox screenshot: Implement polls to gauge community opinionWebsite Toolbox screenshot: Approve posts, replies & registrations

Website Toolbox reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.4
  4.5
Anonymous

LOVE Website Toolbox!

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Our website forum is integral to our sales. As customers post photos on our forum it encourages others to buy the product. The forum provides a great customer community. It includes members from all around the world.

Pros
The number one thing I love about Website Toolbox is the ease of integrating a forum into my website. The forum sits on their servers so there's no software or maintenance required on my end. In addition their team will work closely with you to ensure your forum looks exactly like your website. Plus the flat monthly fee includes unlimited image storage which is so important to us since we cater to woodworkers and almost every post includes images. Website Toolbox is continually improving and upgrading the software which I love.

Cons
I don't have any negatives. One feature I'd love to see in the future would be a built in translator for foreign language posts and for members from different countries to be able to view the forum in their native language.

Response from Website Toolbox


Hi there!

Thanks for your awesome 5-star review! There's nothing that makes us happier than seeing "love" in all capital letters! :)

Built-in translation of user's posts to another user's current language is a fantastic suggestion. Thanks for that! We will add it in the future.

Note that users can see the forum in their own language. The forum automatically detects the language that the user speaks and displays the forum in that language. 12 different languages are supported, and we can add any other language upon request. This is supported in any forum theme created within the last 2 years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Linda Hill

Fantastic online support for a forum that is so Clear and Simple to Set Up and Use

Used daily for 1-2 years
Reviewed 2020-03-25
Review Source: Capterra

The main benefit is in building an interactive online learning community. Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.

Pros
This Discussion Forum can easily be organized according to 3 levels (and more if you want to get more complex). This makes it so easy for us to organize discussions that follow our course curriculum. The website toolbox staff provide fantastic online support.

Cons
Although it is possible to create different user groups and run two or more separate discussion forums with the same account - this is cumbersome and stressful. So we have arranged at custom alternative with Website Toolbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paige Della-Franca

Farmers Agricultural Forum

Used weekly for 1-2 years
Reviewed 2019-08-06
Review Source: Capterra

It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.

Pros
It was easy enough to setup. I’m not familiar with other products.

Cons
Templates are outdated looking, fonts are outdated. Nearly impossible to filter into other social media sites, which is the main thing all of my users are looking for. It’s extremely difficult to organize topics, people post everywhere. People complain it’s hard to follow conversations. I also do not like not being able to customize the url.

Response from Website Toolbox


Hi Paige! Thanks for your feedback. I'm glad you found Website Toolbox easy to set up!

We usually add new themes every few months. Just 2 days ago we added a new theme called Minimal.

Each theme allows you to choose from over 34 of the most popular fonts provided by Google. You can easily preview and choose a font in the theme customizer.

I see that your forum already has Facebook integration enabled. Please contact us (reply to this email) to let us us know how you'd like posts to filter into other social media sites. It is possible to have the post posted on Facebook when it is posted on the forum.

You can create as many categories as you'd like so that people post in those categories. I'd recommend assigning a trusted moderator with limited permissions so that they can move topics into the correct category when it is in the wrong category.

Users can receive email notifications of topics they're following or have posted in.

I'll be glad to hear more about how we can improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Tanya Alexander

Very strong forum utility with outstanding customer support

Used daily for 1-2 years
Reviewed 2019-07-30
Review Source: Capterra

We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced in 20+ years as a web developer - highly responsive, very knowledgeable, does not drop the ball on issues. Any questions I've had have been answered promptly and thoroughly, any issues have been rectified. Our website is well over 500 pages, with full e-comm and locator functionality - of the four main components I deal with in managing the project, Website Toolbox's user forum is the least costly, least time consuming, highest performing component, hands down.

Pros
Features, ease of use, simplicity of admin console, cost, customer support , ability to customize

Cons
Not applicable - it checks all the boxes in terms of what we need and then some, and far exceeds expectations on customer support.

Response from Website Toolbox


Wow! Thanks for those extremely kind words Tanya! It's reviews like yours that make all of the hard work worth it! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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LUCAS SPIVEY

Clean and easy

Used daily for less than 6 months
Reviewed 2019-10-31
Review Source: Capterra

Great!

Pros
The clean look of this form was crucial. We wanted something that looked native on our site and Website Toolbox's forum is perfect. Being able to use our branded colors and fonts made this seamless.

Cons
We had one issue with connecting our Memberspace accounts to the forum, and the Website Toolbox team says they are resolving it. I also wish that it was more clear that you can tag other users in your posts, though we just had to be upfront with how to do that.

Response from Website Toolbox


Thanks for your wonderful review Lucas! It's great to hear that your forum fit perfectly into your website! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Website Toolbox pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
View Pricing Plans

Website Toolbox offers 3 pricing tiers.

Basic: $29/month for 10K page views per month
Standard: $79/month for 100K page views per month
Premium: $299/month for 500K page views per month

Website Toolbox features

API
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
SEO Management
Social Media Integration
Website Management

Access Control (84 other apps)
Activity Dashboard (127 other apps)
Custom Forms (88 other apps)
Drag & Drop Interface (115 other apps)
Electronic Payments (106 other apps)
Order Management (88 other apps)
Product Catalog (99 other apps)
Reporting & Statistics (116 other apps)
Search Functionality (106 other apps)
Third Party Integration (179 other apps)
eCommerce Management (99 other apps)

Videos and tutorials

Additional information for Website Toolbox

Key features of Website Toolbox

  • Group management
  • Content moderation
  • Chat functionality
  • Group forums
  • Member forums
  • Polls
  • Import / export data
  • Assignment management
  • Automatic notifications
  • Calendar management
  • Member database
  • Content filtering
  • Content management
  • Customizable branding
  • Customizable themes
  • Discussion board
  • File management
  • Instant messaging
  • Multi-language
  • Online forums
  • Permission management
  • Registration management
  • SEO management
  • Single sign on
  • Social sharing
  • Video management
  • Video streaming
  • Advertising management
  • Avatars
  • Data import / export
  • Chat room
  • User photos
  • Approval process control
  • Mass emailing
  • @mentions
  • Event management
  • Unicode (UTF-8)
View All Features

Benefits

Website Toolbox supports social sharing, allowing users to share forum content effectively on social sites.
Website Toolbox facilitates login with Facebook, offering users a simple sign in process.
Website Toolbox provides a built-in chat room and instant messenger service, encouraging forum visitors to engage quickly and easily.
Website Toolbox includes an online calendar, enabling users to organize events efficiently.
Users can add their own advertising or charging subscription fees, helping users to monetize their forum.