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Freshsales vs Groove Comparison (2026)
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4.5
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4.4
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4.3
Good recommendations?
Freshsales
5
404
4
164
3
32
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Groove
5
106
4
35
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.
Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
623
5
4
3
2
1
404
164
32
8
15
- Value for money
- Ease of use
- Features
- Customer support
4.7
146
5
4
3
2
1
106
35
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Gary A.
Founder CEO
S. A.
Operations Manager
S. A.
Operations Manager
Pros
Haruki T.
Sr. ADR
Santhosh B.
Global data associate
Mansi M.
Software Engineer
Cons
Harry S.
Head of CSM
SooHoon C.
Co-Founder
Deborah L.
Marketing Director
Cons
Angelica B.
University Intern
Bobby P.
Director, Sales Operations
Miranda J.
Customer Enablement Manager
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features147
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Autoresponders
- Behavior Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Call Scheduling
- Call Tracking Metrics
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Notes
- Chat/Messaging
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Funnel Analysis
- Heatmaps
- Interaction Tracking
- Internal Chat Integration
- Key Performance Indicators
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile App
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multivariate Testing
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Product Catalog
- Prospecting Tools
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Split Testing
- Statistical Analysis
- Strategic Planning
- Task Management
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Time Tracking
- Visual Analytics
- Visual Editor
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
- Total features73
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Autoresponders
- Behavior Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Call Scheduling
- Call Tracking Metrics
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Notes
- Chat/Messaging
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Management
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Funnel Analysis
- Heatmaps
- Interaction Tracking
- Internal Chat Integration
- Key Performance Indicators
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile App
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multivariate Testing
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Product Catalog
- Prospecting Tools
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Split Testing
- Statistical Analysis
- Strategic Planning
- Task Management
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Time Tracking
- Visual Analytics
- Visual Editor
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Visitor Tracking
- Workflow Automation
- Workflow Management
Integrations
- Total integrations4
- Aircall
- Highspot by Seismic
- LinkedIn for Business
- Microsoft Outlook
- Microsoft Power BI
- Qualified
- Salesforce Sales Cloud
- Seismic
- Sendoso
- Slack
- Vidyard
- Total integrations8
- Aircall
- Highspot by Seismic
- LinkedIn for Business
- Microsoft Outlook
- Microsoft Power BI
- Qualified
- Salesforce Sales Cloud
- Seismic
- Sendoso
- Slack
- Vidyard
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