getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Gateway Ticketing Logo

Ticketing software for zoos, museums and other attractions

Table of Contents

Gateway Ticketing - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Gateway Ticketing overview

What is Gateway Ticketing?

Gateway Ticketing is a ticketing software designed to help theme parks, zoos, aquariums, museums, ferries, or other tours and attractions handle point-of-sale processes, sales, memberships, and more on a unified platform. Organizations can manage, reserve, and invoice advance or group sales orders, create and apply discounts, provide upsell opportunities, and collect customers' demographic information for marketing purposes.

Gateway Ticketing allows water parks to sell various types of tickets on-site and via self-service kiosks, web stores, resellers, online travel agencies, and third-party distributors. Museums can offer custom payment plans to guests, create a seat map, and set up pricing levels for events, and issue membership or annual passes. Managers can also add menu items to food and beverage orders, define prices based on day or time and streamline checkout processes using a customizable touchscreen.

Gateway Ticketing facilitates integration with various third-party fundraising, donor management, and other systems. Theme parks can store, view, and capture members' images for quick identity verification. Guests can also utilize the online portal to redeem entitlements, retrieve and display passes, and more.

Starting price


Alternatives

with better value for money

Gateway Ticketing’s user interface

Ease of use rating:

Gateway Ticketing reviews

Overall rating

4.1

/5

17

Positive reviews

76

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.93/10
Rating distribution

5

4

3

2

1

8

5

3

0

1

Pros
“Gateway Ticketing is a great business ticketing solution as it is fast customizable and easy to use. It ensures visitors have an amazing experience.”
LM

Lucia M.

HR Manager

“Great value for money and the customer support was also so good and it was very easy to use as well as.”
YO

Yewande O.

HR officer

“The experience I have with Gateway Ticketing is superb.”
AM

Ahmed M.

Human Resources Manager

Cons
“The lack of automation and the undying coding errors that cause intense stress and inefficiency.”
WC

Wenzhe C.

Contact Centre Executive

“Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.”
WC

Wenzhe C.

Contact Centre Executive

“I disliked how many options and little buttons there were to get to one place. It’s like twenty different routes to get to one destination.”
Verified reviewer profile picture

Tammy T.

Project Manager

Who uses Gateway Ticketing?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Entertainment
Museums and Institutions
Accounting
Computer Software
Others

Use cases

Ticketing

Gateway Ticketing's key features

Most critical features, based on insights from Gateway Ticketing users:

Reporting/Analytics
Point of sale (pos)
Barcode/Ticket scanning
Promotions management
Seating map
Mobile access

All Gateway Ticketing features

Features rating:

Website management
Ticket reservations
Customer data management
Sales reports
Registration management
Access controls/permissions
Inventory management
Kiosk ticketing
Membership management
Mobile ticketing
Multi-Location
Multiple user accounts
Online ticketing
Onsite ticketing
Order processing
Print-at-Home
Real-Time data
Reporting & statistics
Reserved seating
Scheduled/Automated reports
Season tickets
Secure data storage
Surveys & feedback
Tagging
Third-Party integrations
Ticket brokering
Ticketing
Alerts/Notifications
API
Attendance tracking
Barcoding/RFID
Built-In database
Calendar management
Communication management
Contact management
Customer history
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Data import/export
Data storage management
Data visualization
Discount management
Electronic payments
Email alerts
Email management
Email marketing
Event calendar
Event management
Gift shop pos
Historical reporting

Gateway Ticketing alternatives

Gateway Ticketing logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Eventbrite logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Purplepass logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Gateway Ticketing integrations (3)

Gateway Ticketing support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
In Person
Webinars
Videos

Gateway Ticketing FAQs

Q. Who are the typical users of Gateway Ticketing?

Gateway Ticketing has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Gateway Ticketing support?

Gateway Ticketing supports the following languages:
English, French, Spanish


Q. Does Gateway Ticketing offer an API?

Yes, Gateway Ticketing has an API available for use.


Q. What level of support does Gateway Ticketing offer?

Gateway Ticketing offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories