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Retail Pro

Point-of-sale and retail management solution

Last updated: November 2024

Retail Pro - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Retail Pro?

Retail Pro Prism is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.

Retail Pro offers data-driven operations with unified data from every channel and device, providing real business performance insights and identifying areas for improvement. The platform is highly flexible, with a tailorable point-of-sale, customizable interface, and adaptability to specific business needs. It also offers multi-national and multi-language support, localized for regional requirements such as fiscal and tax compliance.

Benefits of using Retail Pro

Retail Pro Prism is a powerful and flexible, global specialty retail management software platform with 54,000 installations in 131 countries and nineteen languages. The product features include an intuitive POS, inventory management through automated replenishment, true stock balancing, promotions, employee management, customer loyalty, SMS, and Email marketing, as well as deep reporting capabilities. Retailers can use Retail Pro to overcome data fragmentation and tailor Retail Pro to manage a desired workflow, branding, and business needs. Retail Pro is absolutely scalable whether the retail need will be to operate as a corporate store, multi-subsidiary retail chain, franchise, outlet, or as a simple mom and pop storefront. Larger operations are managed at a global level with centralized control from anywhere in the world including multi-country, multi-tax, and multi-currency.

Starting from

275

Per month

Alternatives with better value for money

Retail Pro's key features

Most critical features, based on insights from Retail Pro users:

Returns Management

4.5

(2)

Multi-Location

3.5

(2)

Purchase Order Management

5.0

(2)

Commission Management

5.0

(2)

Inventory Management

3.7

(3)

Point of Sale (POS)

4.3

(3)

All Retail Pro features

Features rating:

3.9

(80)

Order Management

5.0

(1)

eCommerce Management

3.5

(2)

Alerts/Notifications

5.0

(1)

Third-Party Integrations

5.0

(1)

Supplier Management

5.0

(1)

Barcoding/RFID

5.0

(1)

Ordering Automation

5.0

(1)

Employee Management

5.0

(1)

Retail Management

5.0

(1)

Warehouse Management

(0)

Receipt Management

(0)

Real-Time Updates

(0)

Real-Time Reporting

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Purchasing & Receiving

(0)

Promotions Management

(0)

Product Catalog

(0)

Pricing Management

(0)

Price/Margin Management

(0)

Payment Processing

(0)

Order Tracking

(0)

Order Processing

(0)

Offline Access

(0)

Transaction History

(0)

Touch Screen

(0)

Stock Management

(0)

SKU/UPC Codes

(0)

Shipping Management

(0)

Serial Number Tracking

(0)

Search/Filter

(0)

Sales Trend Analysis

(0)

Sales Tax Management

(0)

Sales Reports

(0)

Sales Order Management

(0)

Returns Tracking

(0)

Retail POS

(0)

Retail Inventory Management

(0)

Reporting/Analytics

(0)

Reporting & Statistics

(0)

Reorder Management

(0)

Multi-Currency

(0)

Data Import/Export

(0)

Customizable Reports

(0)

Customizable Fields

(0)

Customer History

(0)

Customer Database

(0)

Customer Accounts

(0)

CRM

(0)

Credit Card Processing

(0)

Cost Tracking

(0)

Check-in/Check-out

(0)

Cash Management

(0)

Billing & Invoicing

(0)

Barcode/Ticket Scanning

(0)

Barcode Recognition

(0)

API

(0)

Activity Dashboard

(0)

Accounting Integration

(0)

Access Controls/Permissions

(0)

Multi-Channel Management

(0)

Merchandise Management

(0)

Mail Order

(0)

Loyalty Program

2.0

(1)

Layaway Management

(0)

Item Management

(0)

Invoice Management

(0)

Inventory Tracking

(0)

Inventory Replenishment

(0)

Inventory Optimization

(0)

Gift Card Management

(0)

Forecasting

(0)

For Retail

(0)

Email Marketing

(0)

Electronic Signature

(0)

Electronic Payments

(0)

Discount Management

(0)

Data Synchronization

(0)

Retail Pro alternatives

Retail Pro

4.0

(80)

Starting from

275

Per month

Free trial

Free version

Ease of Use

4.0

Features

3.9

Value for Money

3.1

Customer Support

4.2

RetailEdge

4.8

(176)

visit website

Starting from

495

One-time payment

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.8

ZENOTI

4.4

(1.1K)

visit website

Starting from

400

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.2

Customer Support

4.6

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

Retail Pro pricing

Value for money:

3.1

Starting from

275

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

Retail Pro integrations (18)

Retail Pro support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Training options

In Person

Live Online

Webinars

Documentation

Videos

Retail Pro reviews

Overall rating

4.0

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.32/10

Rating distribution

Pros

Retail Pro is a user-friendly software that fulfills all my requirements effortlessly. I encountered minimal issues, and whenever there were any, the support staff promptly resolved them.

Alberto N.

Sales Support

We have recommended Retail Pro to a couple of businesses because we love this program. JD associates is a great vendor to work with; they are always there to help.

Gail C.

If I were looking at installing Retail Pro, I would definitely look at the partner who would be supporting me because the software is only as good as those who are supporting it.

John C.

Cons

Can not view inventory by sold as this element is missing from filter. Likewise, Cannot view on order in inventory as this most basic feature is also missing from filters.

Steve S.

owner

Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive relationship with POS EFT which has it owns struggles.

Steve S.

owner

Reporting in 9.4( why we have the system) is basically missing. We have to export all of the 9.4 data into our old 8.6 in order to run even the most basic reports.

Steve S.

owner

Read all reviews

Retail Pro FAQs

Q. What type of pricing plans does Retail Pro offer?

Retail Pro has the following pricing plans:
Starting from: $275.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Retail Pro?

Retail Pro has the following typical customers:
Mid Size Business, Small Business

Q. What languages does Retail Pro support?

Retail Pro supports the following languages:
English, Arabic, Danish, Dutch, Finnish, Korean, Russian, Swedish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), French, German, Greek, Italian, Japanese, Portuguese, Spanish

Q. Does Retail Pro support mobile devices?

Retail Pro supports the following devices:
Android, iPad, iPhone

Q. Does Retail Pro offer an API?

Yes, Retail Pro has an API available for use.

Q. What other apps does Retail Pro integrate with?

Retail Pro integrates with the following applications:
Gateway Ticketing, WooCommerce, SPS Commerce, QuickBooks Desktop, Sage 300cloud, EDI, NetSuite, Sage 200, SAP Business One, QuickBooks Enterprise, Opera, QuickBooks Online, Amazon Connect, Enabler, FastBound, BigCommerce, Shopify

Q. What level of support does Retail Pro offer?

Retail Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat