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HappyOrNot

Helping companies improve operations with real-time feedback

Table of Contents

Is this product right for your business?

Find out with a

HappyOrNot - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

HappyOrNot overview

What is HappyOrNot?

HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance. HappyOrNot helps you evaluate customer feedback and improve customer experience by collecting instant and easy feedback. Happy customers are more likely to buy again, more likely to recommend your products or services, and more likely to spread the word about how they love your products or services.

Starting price

Alternatives

with better value for money

HappyOrNot’s user interface

Ease of use rating:

4.9

(18)

HappyOrNot reviews

Overall rating

4.9

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.17/10

Rating distribution

Pros

“We use HoN as a touchpoint for the employees in our region. From the start the team from HoN was engaged, helpful and pleasant, we enjoyed our weekly meetings with them.”

Elloise N.

Head of HR SSC & Talent MEA

“So far so good, easy to analize data, easy enough to collect it, to share results and to see areas of improvement.”

Antonela B.

Workplace Experience Partner

“Customer support is fantastic (survey set ups, problem solving etc.). Quick, simple and fun way to obtain feedback from our staff across a range of workplace services and projects.”

Nichola B.

Regional Service Delivery Manager - South

Cons

“I find students leave comments which suggest they need further support, and this was frustrating as it appeared we couldn't support with this.”

Lynda C.

Head of Customer Experience and Events

“The only slight drawback is the simplicity of the questioning, and the inability to change some of the response questions for customers to leave feedback on.”

Chris B.

Research & Insight Analyst

“We found the touchless features didn't work well.”

Elloise N.

Head of HR SSC & Talent MEA

Who uses HappyOrNot?

Based on 18 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Airlines/Aviation

Retail

Education Management

Facilities Services

Others

Use cases

Customer Satisfaction

Customer Experience

Survey

360 Degree Feedback

HappyOrNot's key features

Most critical features, based on insights from HappyOrNot users:

Reporting/Analytics

4.7

(14)

Customizable forms

3.9

(13)

Survey/Poll management

4.4

(8)

Feedback management

4.9

(10)

Surveys & feedback

4.9

(9)

Alerts/Notifications

3.0

(3)

All HappyOrNot features

Features rating:

4.4

(18)

Data visualization

4.5

(2)

Data analysis tools

4.0

(2)

Customizable fields

5.0

(3)

Customizable branding

4.0

(1)

Customer experience management

5.0

(6)

Complaint monitoring

4.7

(3)

Progress tracking

5.0

(1)

Anonymous feedback

5.0

(1)

Data import/export

4.7

(3)

Real-Time notifications

4.5

(2)

Multi-Language

4.0

(1)

Pulse surveys

(0)

Predictive analytics

(0)

Ratings/Reviews

(0)

Performance metrics

(0)

Real-Time analytics

(0)

Performance management

(0)

Real-Time data

(0)

Real-Time reporting

(0)

Search/Filter

(0)

Sentiment analysis

1.0

(1)

Social media integration

2.0

(1)

Third-Party integrations

(0)

Trend analysis

(0)

Visual analytics

(0)

NPS survey structure

2.5

(4)

Multi-Channel distribution

(0)

Multi-Channel data collection

(0)

Multi-Channel communication

4.7

(3)

Mobile survey

(0)

Goal setting/tracking

(0)

Email management

(0)

Dashboard

(0)

Customizable questions

(0)

Customer segmentation

(0)

Continuous feedback

(0)

Collaboration tools

(0)

Benchmarking

(0)

API

(0)

AI/Machine learning

(0)

Access controls/permissions

(0)

HappyOrNot alternatives

HappyOrNot

4.9

(18)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.9

Features

4.4

Value for Money

4.4

Customer Support

4.9

Survicate

4.6

(99)

visit website

Starting from

Free trial

Free version

Ease of Use

4.7

Features

4.3

Value for Money

4.3

Customer Support

4.8

Birdeye

4.7

(701)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

ReviewInc

4.8

(35)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.7

Customer Support

4.8

HappyOrNot support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

FAQs/Forum

Training options

Documentation

Videos

Live Online

In Person

Webinars

HappyOrNot FAQs

Q. Who are the typical users of HappyOrNot?

HappyOrNot has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money

Q. What languages does HappyOrNot support?

HappyOrNot supports the following languages:
Danish, Dutch, English, Estonian, Finnish, French, German, Italian, Norwegian (Bokmal), Polish, Spanish, Swedish, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Galician, Greek, Hebrew, Hungarian, Icelandic, Japanese, Korean, Portuguese, Portuguese, Romanian, Slovenian, Thai, Turkish, Ukrainian

Q. Does HappyOrNot support mobile devices?

HappyOrNot supports the following devices:
Android, iPad, iPhone

Q. Does HappyOrNot offer an API?

No, HappyOrNot does not have an API available.

Q. What level of support does HappyOrNot offer?

HappyOrNot offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum