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HappyOrNot Logo

HappyOrNot

4.9
(18)

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Helping companies improve operations with real-time feedback

(1)

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HappyOrNot Pricing, Features, Reviews and Alternatives

HappyOrNot FAQs

Q. Who are the typical users of HappyOrNot?

HappyOrNot has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does HappyOrNot support?

HappyOrNot supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Romanian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does HappyOrNot support mobile devices?

HappyOrNot supports the following devices:
Android, iPad, iPhone


Q. Does HappyOrNot offer an API?

No, HappyOrNot does not have an API available.


Q. What level of support does HappyOrNot offer?

HappyOrNot offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum

HappyOrNot product overview

What is HappyOrNot?

HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance. HappyOrNot helps you evaluate customer feedback and improve customer experience by collecting instant and easy feedback. Happy customers are more likely to buy again, more likely to recommend your products or services, and more likely to spread the word about how they love your products or services.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos
Live Online
In Person
Webinars

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HappyOrNot features

Functionality

4.4

/5

18

Total features

47

4 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
API
Data Import/Export
Customizable Branding
Customizable Fields
Real Time Data

Functionality contenders

HappyOrNot users reviews

Overall Rating

4.9

/5

18

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

16

2

0

0

0

Pros
We use HoN as a touchpoint for the employees in our region. From the start the team from HoN was engaged, helpful and pleasant, we enjoyed our weekly meetings with them.
It was super easy to set up and put in place and the reporting software is amazing and all of the data is so clear to see.
We use it in our employee cantee, to get a better sense of the quality of our lunches and breakfast offered as a benefit for the employees.
Cons
I find students leave comments which suggest they need further support, and this was frustrating as it appeared we couldn't support with this.
The only slight drawback is the simplicity of the questioning, and the inability to change some of the response questions for customers to leave feedback on.
We found the touchless features didn't work well.

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