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ICTContact  Logo

Open source asterisk based contact center software

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ICTContact - 2026 Pricing, Features, Reviews & Alternatives

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ICTContact overview

What is ICTContact ?

ICTContact is an open source asterisk-based unified communications contact center software solution supporting both inbound an outbound contact center functionality. It supports complete inside sales dialer functionality with call dispositions, call scripts, crm update, progressive, manual and preview dialing support.

ICTContact also bundled with Webrtc based agent panel with agent evolution and performance monitoring. Utilize third party CRM integration options using REST API's.

Key benefits of using ICTContact

Inside sales dialer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

Starting price

399flat rate

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ICTContact ’s user interface

Ease of use rating:

ICTContact reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

ICTContact 's features

API
Auto-Dialer
Call center management
Call monitoring
Call recording
Call routing
Call scripting
Call tracking
Campaign management
Computer telephony integration
Contact management
CRM
IVR
Monitoring
Predictive dialer
Reporting/Analytics

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ICTContact pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

399

One-time payment

ICTContact Service Provider Edition

1,500

One-time payment

User opinions about ICTContact price and value

Value for money rating:

ICTContact integrations (4)

ICTContact support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Documentation
Videos

ICTContact FAQs

Q. What type of pricing plans does ICTContact offer?

ICTContact has the following pricing plans:
Starting from: $399.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ICTContact ?

ICTContact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ICTContact support?

ICTContact supports the following languages:
English


Q. Does ICTContact offer an API?

No, ICTContact does not have an API available.


Q. What other apps does ICTContact integrate with?

ICTContact integrates with the following applications:
SugarCRM, SuiteCRM, Bitrix24, HubSpot CRM


Q. What level of support does ICTContact offer?

ICTContact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat

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