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InfoServ

4.9
(12)

Write a review

Integrated Call Center, Help Desk, and CRM software system

(3)

InfoServ Pricing, Features, Reviews and Alternatives

InfoServ FAQs

Q. What type of pricing plans does InfoServ offer?

InfoServ has the following pricing plans:
Starting from: €10.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of InfoServ?

InfoServ has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does InfoServ support?

InfoServ supports the following languages:
English


Q. Does InfoServ support mobile devices?

InfoServ supports the following devices:
Android


Q. Does InfoServ offer an API?

Yes, InfoServ has an API available for use.


Q. What level of support does InfoServ offer?

InfoServ offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

InfoServ product overview

Price starts from

10

Per month

Per Feature

What is InfoServ?

InfoServ is a CRM for small and medium businesses in all industries, looking to take control of their sales process and build customer relationships. The solution provides sales and marketing teams with a complete 360 degree customer view. All customer information and interactions - including email content and voice recorded phone calls - are automatically logged in the customer's profile, and are visible to users in a single screen view.

Key benefits of using InfoServ

• Centralized customer database accessible from the office and remotely
• Personalized Customer Profiles with contact information, sales, help desk tickets, documents, meetings, and communication history (calls, emails, wen chat transcripts, meeting reviews) all on one screen.
• Integrated communication (phone, email, and live chat) - all contacts are logged in automatically along with its call recording, email content, web chat transcript.
• Call Center (inbound and outbound)
• Sales Management - customizable sales processes
• HelpDesk/Ticket Management - multiple tickets, SLA management, customer service reporting
• Time Management tools (Tasks, To-Do lists, Calendars, Reminders)
• Mobile Application
• Web & API Integration
• Real Time Monitoring and Reporting
• Available for On Premise or Cloud deployment

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online

Not sure about InfoServ? Compare it with a popular alternative

Starting from

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Per month

Per Feature

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/user

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InfoServ pricing information

Value for money

4.9

/5

12

Starting from

10

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

InfoServ features

Functionality

4.7

/5

12

Total features

88

7 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

InfoServ users reviews

Overall Rating

4.9

/5

12

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

11

1

0

0

0

Common InfoServ comparisons

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