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Kommo vs Freshsales Comparison (2026)
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Compare similar apps
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4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Kommo
5
175
4
59
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freshsales
5
404
4
164
3
32
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Kommo is a sales solution that uses your current data to deliver sales forecasts and plan strategically. You can even utilize your own formulas to gauge the likelihood of a purchase from your leads.
Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
263
5
4
3
2
1
175
59
15
6
8
- Value for money
- Ease of use
- Features
- Customer support
4.5
623
5
4
3
2
1
404
164
32
8
15
- Value for money
- Ease of use
- Features
- Customer support
Pros
Julia F.
Secretary
Julia F.
Secretary
Gabriel L.
Sales manager
Pros
Gary A.
Founder CEO
S. A.
Operations Manager
S. A.
Operations Manager
Cons
Iago S.
Vetore comunicação
clara o.
business analysts
Nathalia S.
BDR
Cons
Harry S.
Head of CSM
SooHoon C.
Co-Founder
Deborah L.
Marketing Director
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features144
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Autoresponders
- Behavior Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Segmentation
- Case Notes
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Dynamic Modeling
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Funnel Analysis
- Goal Management
- Graphical Data Presentation
- Heatmaps
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Kanban Board
- Key Performance Indicators
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Membership Management
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- On-Demand Communications
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- ROI Tracking
- Real-Time Analytics
- Real-Time Notifications
- Recommendations
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Split Testing
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Time Tracking
- Transfers/Routing
- Trend Analysis
- Visual Analytics
- Visual Editor
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Widgets
- Workflow Automation
- Workflow Management
- Total features147
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Autoresponders
- Behavior Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Segmentation
- Case Notes
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Dynamic Modeling
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Funnel Analysis
- Goal Management
- Graphical Data Presentation
- Heatmaps
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Kanban Board
- Key Performance Indicators
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Membership Management
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- On-Demand Communications
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- ROI Tracking
- Real-Time Analytics
- Real-Time Notifications
- Recommendations
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Source Tracking
- Split Testing
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Time Tracking
- Transfers/Routing
- Trend Analysis
- Visual Analytics
- Visual Editor
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations25
- ActiveCampaign
- Aircall
- Asterisk
- Dropbox
- Formstack Forms
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- HubSpot Data Hub
- LiveChat
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- QuickBooks Online Advanced
- Slack
- Stripe Payments
- Telegram
- Tidio
- Twilio
- Unbounce
- Viber
- WordPress
- Wufoo
- Total integrations4
- ActiveCampaign
- Aircall
- Asterisk
- Dropbox
- Formstack Forms
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- HubSpot Data Hub
- LiveChat
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- QuickBooks Online Advanced
- Slack
- Stripe Payments
- Telegram
- Tidio
- Twilio
- Unbounce
- Viber
- WordPress
- Wufoo
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