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licili
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered text analysis tool for customer feedback
Table of Contents
licili - 2026 Pricing, Features, Reviews & Alternatives
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licili overview
What is licili?
licili is the leading AI-powered text analysis software that helps organizations harness the full potential of their customer feedback without manual effort. The software provides a comprehensive suite of analysis capabilities to gain deep, data-driven insights into customer sentiment and preferences.
The platform's advanced features enable businesses to systematically improve customer satisfaction. Through thematic analysis, organizations can uncover the main and sub-topics that customers find most engaging. The driver analysis identifies the themes with the greatest impact, while the context and sentiment analysis reveals outlier topics that elicit strong positive or negative reactions. The relevance analysis further ensures that the most important customer voices are brought to the forefront.
Key benefits of using licili
Identifies key topics, trends, sentiment, and drivers impacting customer satisfaction
Enables data-driven improvements to increase customer loyalty and retention
Hosted securely in Germany with GDPR compliance for data privacy
Integrates with popular tools through API for seamless workflow
Used by leading B2C companies to optimize the customer experience
Starting price
Alternatives
with better value for money
licili’s user interface
licili reviews
Overall rating
4.8
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.75/10
5
4
3
2
1
3
1
0
0
0
licili's key features
Most critical features, based on insights from licili users:
All licili features
Features rating:
licili alternatives
licili
Starting from
No pricing info
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Starting from
29
Per month
Survicate
Starting from
0
CustomerHero
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licili pricing
Value for money rating:
Starting from
No pricing info
User opinions about licili price and value
Value for money rating:
licili integrations (6)
licili support options
Typical customers
Platforms supported
Support options
Training options
licili FAQs
licili has the following pricing plans:
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of licili?
licili has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does licili support?
licili supports the following languages:
English, German
Q. Does licili offer an API?
Yes, licili has an API available for use.
Q. What other apps does licili integrate with?
licili integrates with the following applications:
Medallia Experience Cloud, Medallia Ideas, Medallia Insights Suite, Medallia Digital Experience Analytics, Trustpilot, Google Maps
Q. What level of support does licili offer?
licili offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat