LoyaltyStream - 2026 Pricing, Features, Reviews & Alternatives

LoyaltyStream is a solution for B2B enterprises aiming to propel revenue growth, enhance customer retention, and meet customer acquisition objectives.

The modular and scalable SaaS platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies.

Elevate your customer experience by establishing your customisable microsite or employ our APIs to launch campaigns via your own channels. With LoyaltyStream, experience flexibility and control in delivering unique customer experiences and building lasting relationships.

LoyaltyStream provides you with the capability to segment and specifically target your audience with campaigns structured to alter behaviours.

Loyalty Campaigns:

LoyaltyStream offers 14 distinct loyalty campaigns and 5 bonus promotions, allowing extensive customization to specifically target behaviours pivotal to your business. Structured into KEEP, GROW, and WIN strategies, our platform facilitates easy targeting of customer acquisition, retention, and growth through intuitive online campaign wizards. Each member can access their own loyalty bank, containing multiple digital wallets. Customise the loyalty wallet by setting the award period, expiry points, and discretionary points. These user-friendly campaign wizards are ultimately developed to bolster revenue growth, offering limitless options.

Reward Shop:

The integrated RewardShop eliminates the complexities of rewarding your audience by addressing all your reward and fulfilment needs. With thousands of rewards available, feature your chosen ones, and even add your own brand rewards and charity redemptions. This lets members create wish lists of rewards, gamifying the experience and fostering engagement.

Communication Modules:

The platform is equipped with a branded emailer for crafting emails to target specific behaviours in your audience, including a range of system emails set up before the programme launch, with all email interactions trackable and visible on your dashboard. The platform also supports sending inbox notifications with full tracking of each message, allowing analysis of message impact on performance.

Integrated CRM:

With a comprehensive member database, import member, product, and activity data as needed. Gain a unified view of member activities, explore activity, earning and redemption histories, reward wish lists, and profile details. The loyalty tiers module aids in segmenting the audience based on various parameters like activity, spend, engagement, or achieved targets.

Gamification:

Enhance member engagement with features like Spin-to-Win, Calendar Countdown, Leader Boards, Digital Stamp Cards, and online Scratch Cards, adding elements of surprise and delight.

Insights and Analytics:

Deployed with an interactive dashboard, to track program KPIs effectively. View member activity, loyalty score movement, loyalty currency liability, revenue growth, communication success, and more, with 3 customisable tiles. Access a suite of reports available on the platform or downloadable to Excel, which can be scheduled to be emailed to relevant personnel.

Your team gains full access to all administration modules, allowing campaign configurations, member management, communication send-outs, analytics viewings, and program metric definitions.