GrowthZone Pricing, Features, Reviews & Comparison of Alternatives

GrowthZone

Full association mgmt. with built-in Marketing Automation

4.45/5 (155 reviews)

GrowthZone overview

What is GrowthZone?

Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member prospecting. Built for mid-to-large Business, Trade and Professional Associations as well as Chambers of Commerce. We are market leaders for Chambers, Business, Construction Trades, Real Estate, Transportation, Insurance, Medical & Safety associations. Grow and retain membership, generate revenue, engage and communicate with members and prospects, & streamline day-to-day operations.

GrowthZone has a world-class support team who assist with data conversion as part of the service, appointing project managers and a Senior Account Manager (SAM) to deliver account training.

Subsequent features also span custom reporting with dashboard-based insights, integrated billing and payment processing, plus a range of directory and network marketing options. An events module provides full registration and attendee tracking, while communications and groups add call logging, email synchronization and push notifications to a range of GrowthZone mobile apps.
www.growthzone.com

Pricing

Starting from
$149/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
GrowthZone screenshot: Integrated billing capabilities for batch running invoices, statements, letters and moreGrow Your Association | Sales Funnel ModuleGrowthZone screenshot: Easily view and manage all the individuals and organizations in your database. Conveniently group your contacts into lists or committees for mass emails.GrowthZone screenshot: Efficiently write, schedule, send, and track emails.GrowthZone screenshot: Custom ReportingGrowthZone screenshot: Fully control and publish directories from your database information.GrowthZone screenshot: Member RetentionGrowthZone screenshot: Payment ProcessingGrowthZone screenshot: Proactively create events and manage event registrants and sponsors.Association Management Software

GrowthZone user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.2
  4.6
Kayla t.

Great organization for my membership.

Used daily for 2+ years
Reviewed 2018-05-14
Review Source: Capterra

Pros
Very easy to pull up members accounts, billing information, general contact information, and the reps information. Making membership mailing labels and membership reports is very easy with this software. I use this software to easily find any membership representative information I need. This software has also made it easy to look up and find a member.

Cons
The only con I have for this software would be the new update, i'm so used to the old version it'll take time to learn the updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Derrick V.

Great service and scalable

Used daily for 2+ years
Reviewed 2021-03-18
Review Source: Capterra

We switched from another platform because the user experience wasn't what it needed to be to make us competitive. We also believe GrowthZone will help us grow for many years. We also like the variable rate payment option, particularly in our early years.

Pros
We use the Events, Web Content (blogs), and Lists (contact manager) all the time. They're easy to use and produce a great-looking member experience. As we grow, we'll use more of the Reports to track engagement and renewals. The website editor is also great for designing something professional and for ease of editing. The support service is great. We always get an answer within a day.

Cons
The accounting menus could be simplified. The Boolean operators in list creation don't work consistently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Val D.

Could be great with a little work

Used daily for 2+ years
Reviewed 2021-03-19
Review Source: Capterra

We chose GZ because it offered us the ability to use the same company for website development and hosting and AMS system ensuring compatibility. We are very happy with the look and feel of our website and the CMS used to manage it. Our migration to GZ for the AMS side was rocky at best. Our project manager had never gone through a detailed conversion before. While she was very service oriented and nice to work with, her inexperience caused many issues. We like GZ's ability to give a good view of member activity. I like that when I am on the phone with a member, I can see their engagement, make notes, and create follow up task items. G

Pros
The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience. It also has a pretty good project management system, though it desperately needs push notifications via email. The only notification it provides is a badge count on the top menu of the software. So if you are disciplined to check there, the PM works well. GZ also has a certification/continuing education component which we find valuable.

Cons
Customer support needs work. GZ is very slow to respond to issues. Many times entered tickets are not responded to (first response) for 3 or more days (I am not counting the automated message generated that the ticket was received and someone would review). And, when the "front line" or 1st level support team reaches out, frequently they aren't completely familiar with the ins and outs of the software, so the first 3 emails or 15 minutes of the call are spent teaching them how the system works. The communications functionality has a great vision, but is inconsistent and extremely buggy. It is difficult and many times impossible to send a merged email to multiple members. Members get emails or newsletters with the fields not merged properly. It feels like the database was not developed with a vision and as the software was enhanced and features added, bandaids were placed on the tables to make them work together. Field naming is inconsistent and many times not working as a true relational database. Feels like a consequence of growing quickly and not having one responsible group overseeing the programming growth. Different naming philosophy throughout different modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Mandy S.

GrowthZone is a Game Changer

Used daily for 1-2 years
Reviewed 2021-03-19
Review Source: Capterra

I think our entire team has been extremely please with our entire experience. The customer support and attention to what customers want and implementing just that is fantastic. There's a few features that we'd love to see some improvements in (communications, reporting, and marketing automation).

Pros
The overall integration is fantastic and we love the customer support and the ability for us to submit an idea for improvement and for it to more often that not be put into development or rolled out fairly soon after.

Cons
There are a few newer features that just need a bit more development, mainly revolving around communication analytics. We'd love to use GrowthZone exclusively for our communications, but they just don't have the analytical reports we need. Right now we use Constant Contact, which GrowthZone has a great syncing feature with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Karen B.

Good Value, Easy to Use

Used daily for 2+ years
Reviewed 2021-03-18
Review Source: Capterra

Customer service is excellent! When I submit a question, I have never waited longer than an hour for a response.

Pros
When I started 3+ years ago, I was happy to be able to take online training to help me learn the features and benefits of using this software. I keep looking for new training to help me succeed!

Cons
Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

GrowthZone pricing

Starting from
$149/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing is based on the number of member profiles in your database. For more details, see the link to our pricing page above.

GrowthZone features

API
Alerts/Notifications
CRM
Calendar Management
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Email Management
Email Marketing
Mobile Access
Search/Filter
Social Media Integration

Access Controls/Permissions (284 other apps)
Activity Dashboard (367 other apps)
Contact Management (354 other apps)
Reporting & Statistics (390 other apps)
Reporting/Analytics (614 other apps)
Surveys & Feedback (284 other apps)
Third Party Integrations (399 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for GrowthZone

Key features of GrowthZone

  • API
  • Accounting Integration
  • Activity Tracking
  • Ad hoc reporting
  • Application management
  • Association membership
  • Auto-Responders
  • Automatic Notifications
  • Automatic renewals
  • Chapter management
  • Club membership
  • Committee management
  • Communicate job postings within the members community
  • Contact Database
  • Dues management
  • Email marketing
  • Event management
  • Integrated online payment processing plus merchant support
  • Integrates into brand new or existing websites
  • Maintain comprehensive member records in one online database
  • Member access to a “members only” area for private features
  • Member communities
  • Member database
  • Member directory
  • Member portal
  • Membership management
  • Multiple mobile options plus native apps for iOS/Android
  • Nonprofit membership
  • Payment processing
  • SSL Security
  • Send event & membership news to leading social channels
  • Subscription management
  • Sync with email programs & schedule mass communications
  • Volunteer management
  • Website management
View All Features

Benefits

WORLD-CLASS SERVICE - Dedicated onboarding, unlimited customer support, comprehensive training

NO CONTRACTS - No hassling with long-term, binding commitments. Risk-free, money back guarantee

A dedicated Events module enables event invites to be sent, online registrations tracked, payments accepted and attendances logged throughout the whole eventing process.

Promote members effectively with basic and enhanced directory listing options, plus online advertising capabilities including banner ads and support from the GrowthZone Internet Marketing team.

Custom reporting features offer an intuitive dashboard summarizing key metrics, plus the ability to generate professional-grade performance reports for all stakeholders.