GrowthZone Reviews

It is so easy to add and keep track of members, to connect them into our events and track their participation. It is an amazing product in my opinion.

Would like for the email function to be a bit more adaptable, particularly signature blocks.

GrowthZone does a very good job of meeting the needs of our members. The members can register for events, update their listing on our website, and find valuable information in the member profile. These ensure value for our members - a benefit we can highlight.

The software does not offer as robust a database as I would like. We do have some work-arounds to ensure that we capture needed data.

Growth Zone knows and understands the users needs. The staff here needs to get things done and this database makes that easier by providing simple instructions and specific help when needed. The uptime for the cloud based system is surprisingly good.

One area that could be improved is the ability to customize reports. While it is available, the interface to get what you need is clunky. They are great at how to get the data into the system - it's complicated to get the data out in a format that is relevant.

It makes my life so much easier! It's like having another employee

It doesn't integrate that well with quickbooks. It's very time consuming transferring between the 2 programs and as much as I love it, it's not cheap.

Helps us track our 3 levels of membership and collect dues. We've had some success enrolling members into workshops with the option to pay online.

Where to begin...Back end is not at all intuitive with lists and committees that need to be populated in a separate setup in order to be functional. We tried using their "event management" to sell and track ticket sales to a festival, which is our number one fundraiser for our non-profit of the year. It was near disastrous because GZ assumes your event is a business conference. We sold 2,000 tickets...

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We are sorry about your frustrations and challenges. We hope you will take us up on our previous requests to schedule a 1-to-1 database readiness and review session, as most of the issues you list here can be easily resolved.

It is fairly easy to understand Transition to software was seemless Functions are available to do great things Fairly affordable

Does not come with any live training, online webcasts are difficult to watch then try to use Does not integrate as well as I would like with quickbooks Reduction in service limits its usage

Hello Cyndi. Thank you for your review. As a point of clarification, we do have live training workshops and in-personal regional training for GrowthZone users. The full training schedule and registration information is on our website.

Growthzone is much easier to use than our former product. Many local Associations in our area are using a version of Growthzone so there were a number of users who could give us good feed back in the purchasing process

importing our data from Wild Apricot was not as smooth as it could have been but I blame Wild Apricot.

Love the new features popping up all the time, constantly keeping up with the demand of society. The intgration of this product with our Chamber website and credit card processing has made office work run smoothly.

I don't have any cons after unisng this software for over 5 years.

Keeps membership records, member usage, tranfers to website, accounting of member participation. Tracking email correspondences. Software has been used for years - with various employees, we need the time and personnel and education to improve our database - remove old old event information and correct membership records.

Need a better way to use GrowthZone when at events. No longer use or trust the payment processing and still need to use other software. Website setup has little flexibility and is time consuming - not easy to use or change. Struggling to transfer accounting into Quickbooks 2021. Lots of issues which I am told are from Quickbooks. No helpful - have you ever tried to get an answer from QB? Life is too short! need CM to help and be able to know the accounting software better...

I appreciate the time and efforts the GrowthZone team puts into each of their customers. They are willing to listen to your needs and if possible make the adjustments.

We house a state society of 3,000 members, it is easy to have duplicate accounts for our members.

We use it as a CRM, we are not a chamber. The price point is great and it actually works well for this. I love that I can email directly from the program. It keeps track of my emails and lets me set reminders. The reporting is pretty good too.

It can take a while for the customer service to return and resolve emails. I can't call in either for help.

Thanks for your feedback and review. For the record we do have live support via phone or chat. Both of these channels would be faster than email. Our company is built around our heart for great service and keeping our customers happy. Thanks!

Integration with website management of data, events, and revenue in one platform member communications abilities Customer support

Project management functionality is not good

Very nice to work with. We only have very few issues with the program, but that could be user error as well. The Website option is the only part we struggle with

Website is hard to function, we have trouble moving stuff around and I wish there was an undo button

I like the ability to coordinate events, payments and membership in one place. Organizational management has increased due to the ease of all information in one place.

I would like to be able to invoice for someone that is not a member and that I don't have to add as a membership with address and all info.

The program is very appealing to the eye. Its user interface is very user friendly. The modules available provide tools to make our association run efficient and effectively.

Nothing! I love it all. I can't think of any part of the software that I dislike.

It is easy to move around in the member account or move back and forth in the program

Event Guest List - I have to remember what event I am in to print out the list. Some include everyone invited and some only list the people that have been added.

Accessing the Members information , ease of invoicing & variety of functions that are available.

It is not as easy for a Non-Member to use for events during registration.

I liked the abundance of features that we are able to offer to the membership - from dynamic profiles, to group emailing, to social media feeds. Our Members gained a whole bunch when we moved to GrowthZone (formerly MemberZone)

I did not like that I could not fix Member's profile addresses myself. If they had a company name change, the old name showed up in the profile address unless fixed by their support. That should be something a back end user can fix easily.

I specifically like the coordination between the database and website. I also really like the new email designer. It saves me time, looks modern and professional. I was not part of the integration process.

The lack of compatibility with Quickbooks. Changing/using/finding template letters, form letters, template emails, etc. is confusing.

Chambermaster is an industry must-have! Everything you need to run a Chamber of Commerce is available to you with this product. It is easy to learn and provides customizable options for your individual needs.

The newsletter feature. I wish there were more editing capabilities. Templates are great, but being able to start from scratch and create your own design would be amazing.

Our Chamber loves all that is offered. It makes our tasks much easier. Being a one person office I am always looking for quick easy use and reports I have that with Growth Zone. Their support is excellent.

I has many features we don't use such as downloading financials.

Growth Zone links together every aspect of our Association. Makes billing easy and can even update our website right thru Growth Zone.

Growth Zone does a lot of things, so the learning curve can be a little long. But there is plenty of support, both live and on-line videos and documents.

The membership management aspects from events to daily correspondence are excellent

It used to be easy to integrate with quickbooks accounting software by just pushing a button it would sync they've changed the process and its twice as much work and double entry which we have to do.

- Like the event and calendar feature - Business Directory looks nice, but adjustments need to be made so all of our members can be found

- Invoices do not show the total of the invoice and then the payment plan amount (what is the total outstanding income?) - Have to do double entry of payments into QB so I can still have Balance Reports and Profit-Loss Reports for our Board and Tax Accountant - GZ is cumbersome and not user friendly - mistakes happen or changes need to be made, and it should be easy to fix them. This is not the case with GZ. - There is more than one way to do things. The GZ way may work for the majority of Chambers you work with, but not all of us. Flexibility would be nice. - Double entry of all contacts for our memberships. I use Outlook for all of my correspondence with members, vendors, partners and the community. To have two different places to keep track of changes is not efficient.

The ease of use and having our members be able to interact with each other; having our members able to see their current due structure and what invoices may be left open.

No cons were added to this review