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Overview
Powerful surveys with real-time reports, integrations, multi-user and multi-language support.
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.9
62
5
4
3
2
1
55
7
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.4
4K
5
4
3
2
1
2.2K
1.3K
439
69
15
- Value for money
- Ease of use
- Features
- Customer support
Pros
Dayanand G.
Warehouse Executive
Dayanand G.
Warehouse Executive
Jared S.
Handyman
Pros
Jessee G.
Director of Media
Jessee G.
Director of Media
taha k.
free lancer
Cons
Kit L.
Chief Product Officer
William I.
Freelancer
Judith M.
Business consultant
Cons
Jack S.
A and R Coordinator at Pulse Music Group
Emanuele P.
Software Engineer
Alan J.
Analista de Sistemas
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features121
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Assessment Management
- Autofill
- Automatic Grading
- Batch Communications
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Collection
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Event Triggered Actions
- Face-to-Face
- Feedback Management
- Forms Creation & Design
- Full Text Search
- Individual Development Plans
- Integration
- Integrations
- Interaction Tracking
- Interactive Content
- Live Chat
- Live Results Sharing
- Mixed Methods Research
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- On-Demand Communications
- Online Polling
- Online Tests
- Panel Management
- Paper-Based
- Performance Metrics
- Personalization
- Presentation Tools
- Progress Tracking
- Pulse Surveys
- Q&A Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Self Service Portal
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Test Scheduling
- Text Analysis
- Text Fields
- Third-Party Integrations
- Time Limits
- Trend Analysis
- URL Customization
- User Research Analysis
- Video Support
- Visual Analytics
- Website Integration
- Weighted Questions
- Widgets
- Word Clouds
- Total features14
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Assessment Management
- Autofill
- Automatic Grading
- Batch Communications
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Collection
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Event Triggered Actions
- Face-to-Face
- Feedback Management
- Forms Creation & Design
- Full Text Search
- Individual Development Plans
- Integration
- Integrations
- Interaction Tracking
- Interactive Content
- Live Chat
- Live Results Sharing
- Mixed Methods Research
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- On-Demand Communications
- Online Polling
- Online Tests
- Panel Management
- Paper-Based
- Performance Metrics
- Personalization
- Presentation Tools
- Progress Tracking
- Pulse Surveys
- Q&A Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Self Service Portal
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Test Scheduling
- Text Analysis
- Text Fields
- Third-Party Integrations
- Time Limits
- Trend Analysis
- URL Customization
- User Research Analysis
- Video Support
- Visual Analytics
- Website Integration
- Weighted Questions
- Widgets
- Word Clouds
Integrations
- Total integrations13
- Dropbox
- Dynata+ Platform
- FreshMail
- Google Analytics 360
- LiveChat
- Manago AI
- PrestaShop
- Salesforce Sales Cloud
- Slack
- Synerise
- TRAFFIT
- Telegram
- Zapier
- Zendesk Suite
- Total integrations2
- Dropbox
- Dynata+ Platform
- FreshMail
- Google Analytics 360
- LiveChat
- Manago AI
- PrestaShop
- Salesforce Sales Cloud
- Slack
- Synerise
- TRAFFIT
- Telegram
- Zapier
- Zendesk Suite
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