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NinjaChat Logo

Live Chat Software

Table of Contents

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NinjaChat - 2026 Pricing, Features, Reviews & Alternatives

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NinjaChat overview

What is NinjaChat?

NinjaChat provides live chat software to interact with website visitors in real-time through multi-channel support via Whatsapp, Facebook messenger, and Text messages.

Manage all customer interaction channels in one place to coordinate and answer more rapidly via text, voice, video, and screen sharing and integrate with Chatbot (built-in) feature to help customers 24/7.

Integrating CRM, project management software, webhooks, and other tools into your customer support platform will help you better manage, maintain, and keep all of your software up to date.

500apps is a comprehensive All-in-One bundle comprising functional Suites like Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration and Productivity.

Our Sales Suite helps businesses along the sales life cycle starting from lead Generation, Qualification and Conversion of leads into paying customers.

Marketing suite from 500apps helps businesses generate more leads across primary channels which are web, email, social and outreach activities.

Our HR & Ops suite helps HR professionals along the entire employee life cycle - Recruit, train, manage employees (leaves, onboarding, discussion boards), and set goals to improve company's performance.

Our Developers suite applications enable the visualization of an idea, develop, deploy, adopt and maintain - which in simple terms is the SDLC.

Our Support suite helps organizations improve customer experience with gathering intent of the new user, onboarding , resolving issues, and collecting feedback.

Collaboration suite from 500apps breaks down silos in organizations and enables active collaboration within and outside the company - using capabilities like PBXPlus, 500conferencing, emails and Team chat.

Our Productivity suite has - Form builder, Workflow automation, RPA bot software, project management app, Electronic signature and document storage, appointment Scheduling Software and much more.

We’ve helped more than 30,000 businesses grow like the Fortune 500 and yours can be the next.

Come, Join the 500apps now.

Thank you for your time!

Key benefits of using NinjaChat

Multi-Channel Support : Single bot for all your social media platforms

UI Theming:Customize your text, colors, themes, and designs

App Integration: Automate your CRM process, reduce issues, manage tasks

Conversation History: Keep track of all the customer chat details

Advance Reports: Monitor your support agents' performance and export detailed chat reports

Video Conferencing:Create custom video conference interactions with built-in features

Chatbot Software: 24/7 availability for instantly response

Starting price

Free

Alternatives

with better value for money

NinjaChat’s user interface

Ease of use rating:

NinjaChat reviews

Overall rating

4.6

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

NinjaChat's key features

Most critical features, based on insights from NinjaChat users:

Customer database
Queue management
Real-Time monitoring
Chat/Messaging
Performance metrics
Proactive chat

All NinjaChat features

Features rating:

Activity dashboard
Alerts/Escalation
API
Canned responses
Chatbot
Contact management
Content management
CRM
Customer history
Customizable branding
Dashboard
Document storage
File sharing
Geotargeting
Live chat
Monitoring
Multi-Channel communication
Real-Time analytics
Real-time consumer-facing chat
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Screen sharing
Search/Filter
Single sign on
Surveys & feedback
Tagging
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Widgets
Workflow management

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NinjaChat pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about NinjaChat price and value

Value for money rating:

NinjaChat integrations (1)

Top integrations

NinjaChat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base
24/7 (Live rep)
FAQs/Forum

Training options

Webinars

NinjaChat FAQs

Q. What type of pricing plans does NinjaChat offer?

NinjaChat has the following pricing plans:
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of NinjaChat?

NinjaChat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does NinjaChat support?

NinjaChat supports the following languages:
English


Q. Does NinjaChat offer an API?

No, NinjaChat does not have an API available.


Q. What other apps does NinjaChat integrate with?

NinjaChat integrates with the following applications:
Webhook Relay


Q. What level of support does NinjaChat offer?

NinjaChat offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum

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