App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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NinjaChat
5
3
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
Last updated: March 2026
NinjaChat Alternatives & Competitors (2026)
Top 8 free alternatives
ReviewInc
Reputation management and customer experience software unite
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
4/5
API
4/5
360 Degree Feedback
N/A
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
GiveMe5.ai
Reputation management software for handling customer reviews
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Competitive Analysis
5/5
Complaint Monitoring
4.8/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Birdeye
AI-based webchat assistant for business conversations
0.1
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Freshservice
A complete IT service management (ITSM) tool for business
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Analytics
4.3/5
Alerts/Notifications
4.3/5
API
4.3/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Freshdesk
Online helpdesk system and customer service software
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
HelpDesk
Ticketing software for effortless customer support
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
AI Copilot
4.7/5
API
4.7/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Survicate
Collect, analyze, and act on customer feedback
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Typeform
Interactive form builder for data collection
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
API
4.8/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Zendesk Suite
AI powered customer service across all channels
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Weave
Customer communication and appointment scheduling solution
0.5
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
Intercom
AI-powered customer service with helpdesk
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.1
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.2
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Anonymous Feedback
4/5
A/B Testing
N/A
Top Features
Canned Responses
5/5
Chat/Messaging
5/5
Contact Management
5/5