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Oracle CRM On Demand Logo

Oracle CRM On Demand

Industry-specific on-demand CRM solution

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Oracle CRM On Demand Features

Features Summary

Functionality

4.2

/5

28

Total features

43

6 categories

Oracle CRM On Demand features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Audience Targeting
Calendar Management
Campaign Analytics
Campaign Management

Common features of CRM software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management
Calendar Sync

Screenshots

Contenders comparison

Functionality

4.2

/5

28

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

43

Unique features

  • Multi-Channel Social Integration

  • Sentiment Analysis

Functionality

4.4

/5

17K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

156

Features in Common

32

Unique features

  • Financial Management

  • Modeling & Simulation

  • Request Escalation

  • Appointment Management

Functionality

4.2

/5

5.6K

Price starts from

20

/user

Per month

visit website

Total Features

205

Features in Common

40

Unique features

  • Customer Service Analytics

  • Communication Management

  • Client Portal

  • Event Triggered Actions

Common Oracle CRM On Demand comparisons

Oracle CRM On Demand logo
SAP Customer Experience logo
Oracle CRM On DemandvsSAP Customer Experience
Oracle CRM On Demand logo
Zoho CRM logo
Oracle CRM On DemandvsZoho CRM
Oracle CRM On Demand logo
Dynamics 365 logo
Oracle CRM On DemandvsDynamics 365
Oracle CRM On Demand logo
Salesforce Sales Cloud logo
Oracle CRM On DemandvsSalesforce Sales Cloud

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful customer relationship management tool

Reviewed 4 years ago
Pros

Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.

Cons

It's a global enterprise software, so it can be expensive, especially for a small business. We are a large business so it makes financial sense.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Oracle CRM on Demand Has Everything At Hand!

Reviewed a year ago

Oracle CRM is a game-changer for the business! We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before.

Pros

This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer. Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users!

Cons

I'm always a fan of less is greater, but this doesn't mean that having so much capability is a bad thing. I just know some Users who get overwhelmed easy, so my personal recommendation is to ease any new agents into the system in a structured process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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great tool for CRM

Reviewed a month ago

Overall I find it easy to use - much better than the previous version.

Pros

Very intuitive - love the workspace where I can easily look up accounts and see everything I need, set up filters, set up appearance and display the columns most relevant to my work. Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities.

Cons

The display should have the ability to display more rows.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Oracle CRM On Demand

Reviewed 4 years ago
Pros

An insight of the customer habits. Reliable system backed up by Oracle. Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location Oracle is a standard in business software and provides generally user friendly formats and interfaces. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.

Cons

Design of some elements could be improved (drop down menus, icons...) It would be nice to be able to filter by part number instead of just by account or opportunity. Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. more integration between the CRMOD and our other reports/tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The definitive solution to solve many business problems, is able to provide a broad vision of the business

Reviewed 4 years ago
Pros

Is perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets)

Cons

Is a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Review of Oracle CRM

Reviewed 3 years ago
Pros

We have used Oracle CRM Demand to get data that we are useful for promoting our marketing campaigns since we use it to get contacts, track sales and potential customers so to help it increased our productivity in sales

Cons

The only drawback we have had AunQ does not have to do directly with the software is that for it to work properly it is advisable to have a very good Internet connection

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We use this as the back end of our software for marketing

Reviewed 5 years ago

Great product

Pros

The fact that it will integrate with our cloud system. There is no issues at all between the two and is seemless

Cons

I wish it was a little easier to use as we need to have our programer do any updates and make sure that we are trained

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great software, very efficient and have a very intricate UI

Reviewed 3 years ago
Pros

Oracle CRM on demand is a great software and have a very friendly UI. It is fairly easy to setup and feels very smooth. It allowed me to track all orders from customers where the software will provide all details ranging from arrival of delivery to customer details. At first it was hard to understand the functions and interface of the software but once you familiarize yourself with the software and with additional training that could be provided, everything will make sense and will be easier to use. There are easier to use tools out there such as Salesforce if you don't want to go through all the customization process and learning process. Overall, Oracle CRM on demand is a great software that has hardly any faults.

Cons

Takes time to familiarize yourself with the software in order to be efficient at using it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Efficient and Functional

Reviewed 5 years ago
Pros

Oracle CRM has the capability to track multiple KPIs and customize the data your organization is interested in tracking.

Cons

Oracle CRM is not as intuitive as I'd like. Certain functions aren't as simple to figure out as they should be, so user training is critical and users encounter some challenges trying to perform simple tasks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Useful tool for managing customer content

Reviewed 7 years ago
Pros

Oracle is a standard in business software and provides generally user friendly formats and interfaces.

Cons

Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Efficient and Functional

Reviewed 4 years ago
Pros

Oracle CRM has the capability to track multiple KPIs and customise the data your organisation is interested in tracking.

Cons

I am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Oracle CRM at Artesyn

Reviewed 7 years ago
Pros

It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location.

Cons

It would be nice to be able to filter by part number instead of just by account or opportunity.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CRM On Demand is a great Sales and Marketing tool

Reviewed 7 years ago
Pros

Oracle Support and the Support and Training Protal - Very good tools and plenty of information to get you thru.

Cons

I have no complaints, Oracle has always been there for any issues and give advanced notice to prepare for any upgrades or patches.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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best system

Reviewed 3 years ago

Awesome and easy to use software

Pros

That it so easy to use and the functions and updates are awesome

Cons

That the crash reports are not followed up with the team members who are reporting this

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Trustworthy & flexible but not ease to use

Reviewed 4 years ago
Pros

The reports are accurate and can be downloaded with an excellent speed. It hardly had a service down alerts. It can handle several different tasks that would need to be performed in an organization. It also depends on how many modules the company purchases and decides to use. It shows priority leads which helps to stay organized and provides a proper dashboard of leads pipeline.

Cons

Appearance of user interface is not appealing. It makes the procedure very lengthy as it involves multiple steps. Also the workflows & UI are both designed in such a manner which makes it very complicated to use. It is not user friendly and also cannot be accessed in mobile phones.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple to use

Reviewed 10 years ago

Oracle CRM On Demand is a user-friendly solution for our entire organization. It is a great help for our sales, marketing and client support department. We like how this solution can even be integrated with an optional virtual call center to ensure complete quality control across customers' experience.

Pros

Simple to use and a great tool for small business organizations

Cons

In terms of user experience it cannot keep up with other SaaS CRM competitors

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A crm software you can depend upon

Reviewed 4 years ago
Pros

A essential software to use in market research n handle customer n client n it user friendly n gives n handle all customer data

Cons

It gives some warnings some times hangs but otherwise it's fine