Club Automation Software Pricing & Features

Club Automation

Club management for athletic, health & fitness clubs

4.2/5 (15 reviews)

Club Automation overview

Club Automation is a club management solution that allows athletic, health and fitness facilities to streamline and automate both common and complex tasks. The platform provides on-demand tools for front desk management, scheduling, billing, payroll, CRM, reporting, and online self-service tools for customers.

Front desk features allow users to sell, issue, and redeem guest facility passes, including a point of sale system and an integrated check-in tool. CRM features enable organizations to manage memberships, send emails and SMS messages to customers, and issue rewards points to loyal customers. Organizations can electronically capture signatures and attach documents to each client's profile, centralizing all customer contact, billing and membership information.

Club Automation’s scheduling module allows users to manage one-time and recurring appointments, view at-a-glance staff schedules, track attendance, and create and organize all facility classes. The advanced billing engine allows users to set up advanced pricing and scheduling rules to streamline the entire billing process. Users can send email statements automatically, and integrate with QuickBooks and SAGE to keep general ledgers up-to-date and accurate.

Online services allow customers to access their profiles to manage their information, make payments online, and sign up for classes from anywhere via mobile device. Club Automation’s payroll features allow facilities to automatically generate payroll, and track hourly labor within departments using a built-in time clock. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed and exported.
www.clubautomation.com

Pricing

Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Club Automation screenshot: Manage all aspects of an athletic and health facility directly via web browser on any deviceCA Success Stories - Mount AuburnClub Automation screenshot: A customizable home screen for POS, check-ins, rewards, staff scheduling, and moreClub Automation screenshot: Reserve, cancel, and edit one time or recurring appointmentsClub Automation screenshot: Allow customers to access and manage their profile information Club Automation screenshot: Sign up and add family members to classesClub Automation screenshot: Create and organize all classes in one central location and manage while on-the-goClub Automation screenshot: Access Club Automation via any connected device

Club Automation reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.4
  4.4
Beth Van Ryswyk

The staff at Club Automation is second to none!

Used daily for 1-2 years
Reviewed 2018-01-23
Review Source: Capterra

Club Automation has helped us advance in so many ways. Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize. We enjoy many features such as online sign-ups, electronic guest passes, automatic billing, and certain tracking features/reliable reports. This has helped our staff tremendously by helping them to cut their time spent on projects down. It allows them too have more time to spend on other areas of their work duties. Another huge benefit is the fact we can log in from any computer any time, any where without having to install actual software only available on a certain number of computers! I just asked some of my staff to tell me their favorite feature in five seconds. Here were their responses: 1. Capabilities of reports for many different circumstances whether it be corporate partners, payroll deductions, retention etc. 2. Ease of sign-ups for new members. 3. Family check ins. (When one family member scans his/her card, the rest of the family pops up on the screen and all you have to do is check the box next to their names to sign them all in!) Members love being able to log into their account online and update their billing information, sign up for classes, swim lessons etc. and print out payment history for work reimbursement plans. Club Automation has truly helped us take a step into the modern world of fitness software!

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Club Automation

Club management for athletic, health & fitness clubs

Michael LaPierre

Club Automation and Bass River Tennis Club - A great partnership

Used daily for 2+ years
Reviewed 2017-01-18
Review Source: Capterra

If a half star was available, I've give 4.5 to quality, ease and functionality. We have looked at a lot of platforms and Club Automation is clearly the best available. No question! Even in the places that I would like to see improvement, the customer service and support more than overcomes. They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer. They do it!It's a seamless product. From first check-in to billing and accounting, it's all right there. The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great!

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Club Automation

Club management for athletic, health & fitness clubs

Lynn Robbins

Our Conversion to CA

Used daily for 1-2 years
Reviewed 2018-08-13
Review Source: Capterra

We have decided to convert all 9 of our clubs because we like the software. How user friendly it is. In our old software you had multiple steps for on function which made it very inefficient. Also, when we have contract changes, we can do it ourselves. Our old software required us to submit changes to them and it took months to get the changes made in the software. If we have recommended changes to CA they really listen to us and send to their back office team for consideration. They are very reactive to our industry. Our team finds most processes have saved them time.

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Club Automation

Club management for athletic, health & fitness clubs

Annie Metcalfe

Excellent software program!

Used daily for 2+ years
Reviewed 2017-02-01
Review Source: Capterra

We have been using CA since January 2013. It has grown with our needs. As any software, there are some things it does not do yet, such as P/L's but otherwise it is a great system. We are able to keep track of everything when it comes to my pros and to our clients! Customer Service is above and beyond and makes dealing with any issues that do happen to come up - easy to deal with!The ease of keeping track of client's accounts and the ease of payroll.

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Club Automation

Club management for athletic, health & fitness clubs

Robin Crocker

Club Automation

Used daily for 1-2 years
Reviewed 2018-08-09
Review Source: Capterra

I love the ease of use and the capability that we have to go paper free. We are able to track everything in the system from camp registration, programs, membership, personal training, etc. I love the visibility that we have to track and stay on top of all scheduling for our trainers and massage therapy staff.

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Club Automation

Club management for athletic, health & fitness clubs

Club Automation pricing

Pricing options
Subscription

Contact Club Automation for detailed pricing information.

Pricing Comparison

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Club Automation reviews

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Club Automation features

Attendance Management
Automated Billing
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Class Scheduling
Client Portal
POS
Registration Management

Activity Dashboard (38 other apps)
Automatic Reminders (35 other apps)
Calendar Management (41 other apps)
Credit Card Processing (35 other apps)
Customer Database (29 other apps)
Electronic Payments (49 other apps)
Event Scheduling (33 other apps)
Recurring Billing (30 other apps)
Reporting & Statistics (36 other apps)
Time & Attendance Tracking (38 other apps)
Website Integration (34 other apps)

Competitor Feature Comparison

Videos and tutorials

Additional information for Club Automation

Key features of Club Automation

  • Attendance tracking
  • Check-in manager
  • Scheduling
  • Corporate sales management
  • Payment processing
  • Membership lifecycle
  • Membership management
  • Point of Sale (POS)
  • Prospect management
  • Sales interface
  • Studio management
  • Online event registration
  • CRM
  • Accounts receivable
  • Child check-in
  • Equipment check-out
  • Locker management
  • Online services
  • Onsite registration
  • Spa management
  • Minute management
  • Non-member contacts
  • Online payments
  • Member portal
  • Facility management
  • Access control
  • Guest passes
  • Notifications
  • PCI compliance
  • Loyalty & rewards
  • Email & SMS communication
  • Sales prospecting
  • Account profiles
  • E-Contracts & document management
  • Reservations
  • Class management
  • Pricing & scheduling rules
  • Staff scheduling
  • Attendance tracking
  • Membership billing
  • Sending statements
  • General ledger friendly
  • Time clock
  • Billing & payments
  • Activity registrations
  • Customizable reporting

Benefits

The Club Automation platform is PCI Level 1 compliant, protecting each customer’s sensitive billing information with the highest level of security.

Users can receive instant and automatic notifications the moment an individual checks-in, enabling users to see exactly what the visitor has going on that day.

Staff scheduling features allow users to keep track of the team's schedule, including lunch breaks, sick days, vacations, and more.

Club Automation enables users to generate payroll based on custom rates, even if compensation depends on a percentage or a sliding scale.

Users can accept online reservations for tennis courts, swimming pools, multi-purpose rooms, and more, with online facility reservations.