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Customer Loyalty Logo

The easiest way to launch successful loyalty programs.

Table of Contents

Customer Loyalty - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Customer Loyalty overview

What is Customer Loyalty?

With Piggy's easy loyalty software, businesses can build a custom reward program based on organizational requirements. It lets staff members collect valuable customer data and automate marketing processes across all channels, including email, social media, and SMS.

Start building loyalty programs right away. With no upfront cost and flexible monthly subscriptions, Piggy spares you development drama and costs.. It also lets businesses integrate the platform with several third-party POS, payment, and other online systems. Marketing professionals can configure the loyalty programs and rewards to let customers join and collect points per purchase via multiple channels.

Key benefits of using Customer Loyalty

Piggy's loyalty and marketing software allows organizations to set up loyalty programs, configure rules and reward tiers, integrate with existing systems, collect valuable customer data and insights, send triggered (email) campaigns, sell digital giftcards, and optimize the program using smart reporting.

Starting price

40usage based /
per month

Alternatives

with better value for money

Customer Loyalty’s user interface

Ease of use rating:

Customer Loyalty reviews

Overall rating

4.4

/5

35

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10
Rating distribution

5

4

3

2

1

23

8

1

2

1

Pros
“I liked both Loyalty cards and Loyalty program the most as they make customers see their value for belonging to a particular program.”
RM

Roberto M.

Marketing Director

“Customer Loyalty has been an excellent tool for both our firm and our clients as it has enhanced the relationship that we have.”
RM

Roberto M.

Marketing Director

“Really user friendly and i like the company culture. Everyone that works here is enthousiastic and passionate.”
gd

gert d.

Owner

Cons
“There are sometimes some error messages that are a bit unclear for us. But these are usually resolved very quickly.”
DP

Davy P.

Eigenaar

“Sometimes all of a sudden photos come enlarged or something that we don't really want. The problem does get fixed quickly but it would be nice if the problem didn't occur.”
NH

Niels H.

Slager

Who uses Customer Loyalty?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Arts and Crafts
Food & Beverages
Hospitality
Others

Use cases

Customer Loyalty
Small Business Loyalty Programs

Customer Loyalty's key features

Most critical features, based on insights from Customer Loyalty users:

Campaign management
Segmentation
Multi-Channel marketing
Rewards management
Loyalty cards
Gamification

All Customer Loyalty features

Features rating:

Activity dashboard
Activity tracking
API
Campaign analytics
Campaign planning
Campaign Segmentation
Client portal
Communication management
CRM
Customer activity tracking
Customer database
Customer history
Customer profiles
Customer segmentation
Customizable branding
Customizable templates
Discount management
eCommerce management
Email marketing
Engagement tracking
Gift card management
Incentive management
Loyalty program
Member portal
Membership management
Multi-Campaign
Multi-Channel communication
No-Card loyalty system
Point of sale (pos)
Promotions management
Reporting/Analytics
SMS marketing
Social media integration
Survey/Poll management
Third-Party integrations
Transaction history

Customer Loyalty alternatives

Customer Loyalty logo

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Guusto logo
visit website

Starting from

4

Per month

Free trial
Free version
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Features
Value for Money
Customer Support
Kangaroo logo
visit website

Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Preferred Patron Loyalty logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Customer Loyalty pricing

Value for money rating:

Starting from

40

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Customer Loyalty price and value

Value for money rating:

To see what individual users think of Customer Loyalty's price and value, check out the review snippets below.

“I liked both Loyalty cards and Loyalty program the most as they make customers see their value for belonging to a particular program.”
RM

Roberto M.

Marketing Director

“Customer Loyalty has been an excellent tool for both our firm and our clients as it has enhanced the relationship that we have.”
RM

Roberto M.

Marketing Director

Customer Loyalty integrations (7)

Customer Loyalty support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Videos
Documentation
Webinars
Live Online
In Person

Customer Loyalty FAQs

Q. What type of pricing plans does Customer Loyalty offer?

Customer Loyalty has the following pricing plans:
Starting from: €40.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Customer Loyalty?

Customer Loyalty has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Customer Loyalty support?

Customer Loyalty supports the following languages:
Dutch, English, German


Q. Does Customer Loyalty support mobile devices?

Customer Loyalty supports the following devices:
Android, iPad, iPhone


Q. Does Customer Loyalty offer an API?

Yes, Customer Loyalty has an API available for use.


Q. What other apps does Customer Loyalty integrate with?

Customer Loyalty integrates with the following applications:
Adyen, WooCommerce, Shopware, Lightspeed eCommerce, BigCommerce, Shopify


Q. What level of support does Customer Loyalty offer?

Customer Loyalty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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