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Pipedrive vs Bitrix24 Comparison (2026)
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4.4
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4.5
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4.3
Good recommendations?
Overview
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.
Best free task management software for small business. Register today and get unlimited users free. Bitrix24 offers Agile and Scrum approach facilities. That is Gantt, Kanban, Scrum teams/cycles. Let's not mention basic instruments like calendars or event scheduling.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
3K
5
4
3
2
1
1.9K
896
139
36
29
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.2
1K
5
4
3
2
1
470
360
120
29
30
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this appPros
“Signed up for the Campaigns email feature and spent a month building my CRM around it. Because of how 25 contacts were sourced, Pipedrive locked double opt-in across my entire account, blocking campaigns to all ~560 of my contacts, including 25-year relationships.”
MF
Mark F.
Licensed Real Estate Salesperson
“The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal.”
Marquita V.
SALES MANAGER
“Our Biz Development department leans heavily on Pipe Drive for sales and fundraising efforts, tracking when leads open emails, look at offering documents and much more.”
Alisabeth S.
Sr. Manager Investor Relations
Pros
“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR
Ansuman R.
Ecom Manager
“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Peter C.
Regional Director of Business Development
“The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile.”
JH
Jennifer H.
Realtor Associate
Cons
“I feel I was duped into a product that routed all their email marketing campaign features with zero mention (even fine print), that they can (and will) require you to obtain consent from every one of your contacts before sending me an email campaign to one.”
MF
Mark F.
Licensed Real Estate Salesperson
“If you try to create some of the more complex reports you run into a dead end rather quickly. While the basic functions of Pipedrive are great, creating a customized dashboard is much more of a pain-in-the-neck than it should be.”
IB
Ihor B.
Senior Software Engineer
“Before using pipedrive I had Post-It Notes and Spreadsheets scattered all over my office and it was complete chaos.”
IB
Ihor B.
Senior Software Engineer
Cons
“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR
Ansuman R.
Ecom Manager
“The interface can feel cluttered and overwhelming, especially for new users.”
SB
Sifiso B.
Project Manager
“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU
Adrian U.
CEO
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review14 days ago
Key features
- Total features141
- AI Copilot
- AI Summarization
- AI Writing Assistant
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Card/Badge Scanning
- Business Intelligence
- Business Process Automation
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Cloud Phone Systems
- For Healthcare
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- Forecasting
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Multi-Language
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Product Catalog
- Prospecting Tools
- Quotes/Estimates
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Sign On
- Statistical Analysis
- Subscriber Management
- Survey/Poll Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Visual Analytics
- Web Forms
- Web-based Deployment
- Workflow Management
- eCommerce Management
- Total features180
- AI Copilot
- AI Summarization
- AI Writing Assistant
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimization
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio Calls
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Update
- Auto-Dialer
- Automated Attendant
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Autoresponders
- Availability Management
- Backup and Recovery
- Bar Chart
- Batch Communications
- Batch Processing
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Blogs
- Brainstorming
- Bug Tracking
- Business Card/Badge Scanning
- Business Intelligence
- Business Process Automation
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Canned Responses
- Capacity Management
- Case Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Ideas
- Content Library
- Content Management
- Content Marketing
- Content Publishing Options
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Custom Domains
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Distribution Management
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exhibit/Vendor Management
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Cloud Phone Systems
- For Healthcare
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- Forecasting
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Multi-Language
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Product Catalog
- Prospecting Tools
- Quotes/Estimates
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Sign On
- Statistical Analysis
- Subscriber Management
- Survey/Poll Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Visual Analytics
- Web Forms
- Web-based Deployment
- Workflow Management
- eCommerce Management
Integrations
- Total integrations88
- 3CX
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Adobe Acrobat
- Aircall
- Apollo.io
- Asana
- Asterisk
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Claude
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- FreshBooks
- Front
- Google Calendar
- Google Contacts
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- HubSpot Sales Hub
- Integrate.io
- IntelligenceBank
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Klenty
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Lime Connect
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- NativeForms
- Outfunnel
- PandaDoc
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- Seamless
- Slaask
- Slack
- Slemma
- Snov.io
- Stripe Billing
- SupportBee
- Surfe
- Survicate
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Twilio
- Wishpond
- Wiza
- Woodpecker.co
- Woopra
- Xero
- Yesware
- Zapier
- Zoom Workplace
- lemlist
- monday AI Work Platform
- Total integrations19
- 3CX
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Adobe Acrobat
- Aircall
- Apollo.io
- Asana
- Asterisk
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Claude
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- FreshBooks
- Front
- Google Calendar
- Google Contacts
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- HubSpot Sales Hub
- Integrate.io
- IntelligenceBank
- Intuit Mailchimp Email Marketing
- Jira
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Klenty
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Lime Connect
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Miro
- MySQL
- NativeForms
- Outfunnel
- PandaDoc
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- Seamless
- Slaask
- Slack
- Slemma
- Snov.io
- Stripe Billing
- SupportBee
- Surfe
- Survicate
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Twilio
- Wishpond
- Wiza
- Woodpecker.co
- Woopra
- Xero
- Yesware
- Zapier
- Zoom Workplace
- lemlist
- monday AI Work Platform
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