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Polichat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent solution for customer service management
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Polichat - 2026 Pricing, Features, Reviews & Alternatives
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Polichat overview
What is Polichat?
Polichat software is for the integrated management of customer service over multiple channels, such as online chats, WhatsApp, and Facebook. It allows companies to utilize entire customer service teams and simultaneously contact the public on a centralized communication platform linked to a single WhatsApp account with a single phone number. The software supports the automatic sending of messages to initiate services and the ability to conduct customizable after-service surveys regarding customer satisfaction. Polichat allows managers to monitor team performance in great detail, track the number of calls made on a specific day, evaluate average conversation times, calculate solution rates, and identify stand-out employees who excel in public service. The tool also allows for the sharing of conversations between various departments to better organize the flexibility and management of services.
Starting price
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Polichat reviews
Overall rating
5.0
/5
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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Polichat's features
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Polichat pricing
Value for money rating:
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User opinions about Polichat price and value
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Polichat integrations (12)
Polichat support options
Typical customers
Platforms supported
Support options
Training options
Polichat FAQs
Polichat has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
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Q. Who are the typical users of Polichat?
Polichat has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Polichat support?
Polichat supports the following languages:
Portuguese, Spanish
Q. Does Polichat support mobile devices?
Polichat supports the following devices:
Android, iPhone
Q. Does Polichat offer an API?
Yes, Polichat has an API available for use.
Q. What other apps does Polichat integrate with?
Polichat integrates with the following applications:
Messenger, WhatsApp, Mercado Pago, WhatsApp Business API, Chatbot, WhatsApp Business API, Whatsapp CRM, WebChatAgent, RD Station, Instagram, Facebook Business Suite, ChatBot
Q. What level of support does Polichat offer?
Polichat offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support