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WebChatAgent
AI support for web, WhatsApp and phone
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WebChatAgent - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
WebChatAgent overview
What is WebChatAgent?
WebChatAgent is a cloud-based AI support platform that combines web chat, WhatsApp and phone assistants with lead capture, appointment booking and human handoff. Assistants use retrieval-augmented generation to answer from approved company content instead of relying only on general model knowledge.
Knowledge sources include websites, uploaded documents, text and connected services. Automatic crawling and re-indexing keep answers current. Teams can choose supported models from OpenAI, Google Gemini, xAI Grok and Mistral, configure role and tone, limit domains, and customize widget colors, text, prompts and actions.
The platform supports live chat, proactive triggers, lead qualification, feedback, conversation history, analytics and knowledge gap tracking. REST and WebSocket APIs support custom chat interfaces and real-time communication. API connectors can retrieve live data such as order status or inventory. Integrations include WhatsApp Business, Zapier, WordPress, Confluence and Notion, with MCP support for external tools and actions.
For agencies and resellers, WebChatAgent provides a separate white-label environment under the partner's brand and domain. Partners can create client accounts, assign chatbots, manage quotas and define their own packages and prices. WebChatAgent operates the infrastructure, updates, backups and German hosting in the background.
WebChatAgent is GDPR compliant, stores data in Germany, supports role-based team access and offers a DPA. The interface is code-free for everyday administration, while APIs and connectors provide flexibility for technical teams.
WebChatAgent’s user interface
WebChatAgent's key features
Most critical features, based on insights from WebChatAgent users:
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WebChatAgent alternatives
WebChatAgent
Starting from
19
Per month
Celoxis
Starting from
10
/user
Per month
Tidio
Starting from
24.17
Per month
ChatGPT
Starting from
20
/user
Per month
WebChatAgent pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited AI Agents
- Unlimited Domains
- Dedicated Success Manager
- SLA & Priority Support
- WhatsApp Business Integration
- MCP Server & Custom Integrations
- SAML/SSO & Advanced Security
- Unlimited Team Members
- Unlimited Messages
- 100 Million Characters of Training Data
- Tailored Onboarding
User opinions about WebChatAgent price and value
Value for money rating:
WebChatAgent integrations (5)
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WebChatAgent support options
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Platforms supported
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