POSIM Retail POS Pricing, Features, Reviews & Comparison of Alternatives

POSIM Retail POS

Point of sale and inventory management for retailers

4.38/5 (47 reviews)

POSIM Retail POS overview

POSIM Retail POS is a cloud-based point of sale (POS) system which assists small to medium sized retailers with inventory management & transaction monitoring. Its key features include barcode scanning, sales tracking, customer loyalty programs, returns tracking, commission management, custom reports, and more.

The application comes with a module which enables sales clerks to process payments, issue store credit, provide cash refunds and calculate discounts. Retailers can use this system to view a summary of transactions and payments for multiple registers, add event details, and view invoice statistics and tax summaries. Store managers can maintain customer information and add data labels on customer records to track preferences.

POSIM lets marketing teams create mailing lists, run email campaigns, manage promotions and track rewards earned. It allows teams to automate the billing process for regular subscribers and print customer statements and account receivable reports. Customer service teams can use this system to search for product information and manage work orders for service and repair.
www.posim.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
POSIM Retail POS screenshot: POSIM Retail POS dashboard screenshotGet more out of your POS with POSIMPOSIM Retail POS screenshot: POSIM Retail POS sales tax calculator screenshotPOSIM Retail POS screenshot: POS Retail POS payment processing screenshot

POSIM Retail POS reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.0
  4.1
  4.3
Dorshelle Meyer

We have been using this software and it's updates for 24 years!

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

I always recommend to fellow business owners. If you want to run your company like a pro and track your inventory and sales like the "big guys" do, choose this software. Data is everything when you are analyzing your business for growth.

Pros
This is a comprehensive and versatile software with every level of control and reporting that you could need. About 6 years ago when we purchases a major upgrade I did a comprehensive review of competing software packages. There was simply NOTHING in the market that could compare. Once you get used to the functionality of POSIM POS every competitor is missing something important. A good sales software is nothing without a good inventory software. This system seamlessly integrates both. As the owner of 5 retail locations we have now added the multi-site package which allows all of our databases to update changes together from the cloud. This has been a great additional feature. We were one of the original users of POSIM POS and are happy to still be with them 24 years later.

Cons
There are always functions that would improve the software. In addition to regular updates the programming team does, they do listen to suggestions for added features. There are often minor things we wish were different...but I can't think of a real con. There are annual and monthly costs associated with this platform, that may seem like a con compared to others...but you get what you pay for. Their USA based in-house tech support team is an invaluable resource, they are onsite with the programmers and we regularly chat with them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Samantha Burr

POSIM Saves Lives

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

Ok, maybe it doesn't actually save lives, but pretty darn close! We used POSIM Diamond for DECADES, far longer than we should have. We finally needed to upgrade because we were stuck using old technology for our cash registers.

Pros
*Reporting: This is VERY important to us. We need to be incredibly granular with reports, and POSIM has so many options for reporting. I'm always able to massage the data in whatever way I need. *Cost/Value: POSIM is incredibly inexpensive compared to competitors, even for high-end support and with a ton of registers and locations. At our university, our store, print shop, mail services, computer repair center, and chemistry department all use POSIM in one way or another. It's versatile! Support: Every time I've had to call support (which is more than I'd like to admit) they have either remoted into our computer and helped us directly or answered questions promptly. One time there was a MAJOR problem (I hadn't done an update when I was supposed to - my fault) and we had lost a bunch of data. It was technically backed up, but the technician actually restored the purchases, which made my life so much easier! It was right in the middle of a busy sale day, and they helped us so quickly.

Cons
A lot of our business has to weasel its way into a POSIM invoice. because the invoice fields are not editable or customizable, we have to use a field called "PO number" for an internal billing number and just accept that's what it is labeled as. We would love to be able to customize fields on customer cards and invoices but that is not available at this time. And really, this is a cosmetic problem, not a functional problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Langlie

Insights

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

With thousands of Sku's and a lot of customers to keep track of, reliable POS software is a must to run a business smoothly, efficiently, and profitably.

Pros
We have been using this software in our LBMH business for 20+ years and have found it to be reliable, and the best choice for a business using the Mac platform. Once we got used to EVO we feel it is the best version so far. Very good search options, and customizable. Very good looking screens and easy on the eyes. Lots of good reporting features both standard and customizable. Overall a solid software system. We carry about 4,000 Sku's and EVO handles the inventory management easily. The PO Wizard is my favorite which saves me hours and hours of time and is very accurate. Customer service is aways willing to help if any problems do arise. We use POSIM on two sales registers and two management stations.

Cons
Need a signature pad for signed charge invoices to be attached directly to customer cards. End of the month statements, with signatures, should be able to be printed directly out of POSIM. This is a standard feature offered by most other software systems. Allow all fields on the Inventory card to be customized and a formula added. Allow invoices printed on 8x11 paper to print single line to save paper on the original and the customer copy. It already does the customer copy like that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Hartland Clubb

Review of POSIM for mid sized independent retail store.

Used daily for 2+ years
Reviewed 2019-04-09
Review Source: Capterra

It is very powerful software that helps us manage our large database of items (38,000 plus at any one time and as many as 80,000 over the course of a year). The software challenges us to be a better managed store. The tech support is the best we have experienced of any software and service we use. With small problems they can help us immediately and the Team Viewer app built in to the software has been quick and flawless. Larger problems have taken a day or two but have not created a problem with operations. In 2-1/2 years we have only experienced one problem that stopped operations and it was resolved within about 2 hours. To be fair, some mistakes in our internal training had created a improper method of entry at the registers. The tech support team worked together to quickly work with us to prevent a future problem.

Pros
POSIM is easy to install with off the shelf hardware and has modest requirements for processing power and storage. The options for timed promotions and offers are very flexible. Generally, the software is the best option we found because of it's price and available record keeping. We like the Macintosh platform and operating system it uses because ease of use and quick training are important in a retail environment.

Cons
Can be slow to respond at registers if the network is not fully optimized. Keeping data up to date is imperative and importing data, while not a fault of the software, is something we are constantly struggling with to improve. A users group for tips and tricks would be helpful as well as collaboration on data and workflows.

Response from Retail Success


We are glad you are finding POSIM software a great solution for your business. If you continue to have network issues, I recommend reaching out to our support team as they might be able to assist you in making data migration more friendly. Thanks for your feedback and your business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bill Barnfield

Growing with Posim Evo

Used daily for 2+ years
Reviewed 2019-08-10
Review Source: Capterra

All in all, I am pretty happy with POSIM Evo and try to submit improvement ideas and report bugs. I think like many companies, Posim doesn't seem like it spends enough time communicating and working with customers on a grass roots level. It feels like there is more of a gap there then should be.

Pros
I have been watching this product since its original versions were created. I always used Apple Computers in my operations and business and wanted to stick with that Hardware. As our retail division grew, we needed a POS system that would run on Apple Computers. The Original version of the core software was no longer supported and I didn't what to tie my business to something outdated and poorly supported. I waited years to see what was going to be the outcome of your software. I was excited when I heard that it was bought by younger, more dynamic owners and that they were working on a major rewrite of the whole system in Java and MYSQL. When this new version EVO was available, I pulled the trigger and purchased POSIM EVO.

Cons
7 or 8 years ago it was new and had a lot of bugs. The core features where there from the original POS version, so it was a functional POS, but there was a lot of improvements and fixes that needed to take place to make it a stellar POS System. Most of that has been done over the years, though it took way too long to get a lot of things fixed and running smoothly. It was often like owning a Beta Version at a Alpha price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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POSIM Retail POS pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

POSIM Core: $999 one-time + $99/month for 24 months.
POSIM Pro: $999 one-time + $199/month for 24 months.
After 24 months, the subscription fee lowers to $49/month.

POSIM Retail POS features

CRM Integration
Customer Database
Customizable Reporting
Data Import/Export
Email Integration
Reporting & Statistics

API (356 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (157 other apps)
Automatic Notifications (194 other apps)
Calendar Management (180 other apps)
Custom Fields (145 other apps)
Customizable Branding (191 other apps)
Customizable Templates (165 other apps)
Electronic Payments (130 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for POSIM Retail POS

Key features of POSIM Retail POS

  • Alerts/Notifications
  • Barcoding
  • Custom Pricing Models
  • Customer Account Profiles
  • Distributed Pricing
  • Electronic Signature
  • Gift Card Integration
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Item Management
  • Layaway Management
  • Loyalty Program Support
  • Multi-Branch
  • Multi-Station Management
  • Ordering Automation
  • Payment Processing
  • Pricing Management
  • Refund Automation
  • Reporting/Analytics
  • Returns Tracking
  • Search/Filter
  • Tax Management
View All Features