Zoey Pricing, Features, Reviews & Comparison of Alternatives

Zoey

Take B2B and wholesale orders online anytime, anywhere.

4.16/5 (19 reviews)

Zoey overview

What is Zoey?

Zoey offers three key components to its solution:

--A mobile app that is designed for salespeople to work on the go, even offline, with product/customer pricing information and order/quote capture capabilities;

--A self-serve customer management and order taking system, either as a public eCommerce website or access-restricted order portal;

--And an online back-end for managing products, orders and customer information, and for creating and processing orders and quotes.
www.zoey.com

Pricing

Starting from
$699/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 20 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
Zoey screenshot: Our new iOS mobile app allows salespeople to capture orders, create quotes or look up product/pricing information on the go, even when Internet is unavailable.Zoey screenshot: Net Terms with Credit Limits can be set per account, allowing a "buy now, pay later" option common for B2B accounts.Zoey screenshot: Use Access Restrictions to lock out your eCommerce site to all but registered customers.Zoey screenshot: Access Restrictions can also allow for a public display of your catalog without showing information such as pricing, so you can benefit from SEO value from your products.Zoey screenshot: Customer Grouped pricing lets you show different pricing for each of your customer groups, as well as a retail price for logged out customers.Zoey screenshot: You can use our Request a Quote capability to allow customers to submit their quotes for review and pricing by you as the merchant.Zoey screenshot: Our Visual Design Editor carefully separates content and design so you can easily make marketing updates without breaking the design of your site.Zoey screenshot: Zoey comes with a number of free, mobile-responsive themes that are designed to help get merchants moving quickly to getting a new store launched.

Zoey reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.9
  4.1
  4.5
Sandra Wampach

Absolutely the best!

Used daily for 2+ years
Reviewed 2018-06-26
Review Source: Capterra

Pros
Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer! Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly. Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more... They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales. Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) ) Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time. It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons
Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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David Sweetser

Easy and Powerful

Used daily for 6-12 months
Reviewed 2018-06-15
Review Source: Capterra

Stylish web site, increased conversion rate, better communication with customers

Pros
This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality. The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders. It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly. Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support. I find the pricing structure to be very competitive.

Cons
The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great stuff with some essentials missing

Used daily for 6-12 months
Reviewed 2018-10-23
Review Source: Capterra

Overall its a good tool.

Pros
Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Cons
Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nicole Schoolcraft

Zoey Review

Used daily for 6-12 months
Reviewed 2018-10-14
Review Source: Capterra

Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website. We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer. You should really incorporate being able to call :)

Pros
One thing I really like about this software is the design aspect. For someone who doesn't have a huge background in coding, this software really helps. But it doesn't take out the coding aspect completely which I like because I can still learn more everyday.

Cons
My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Zoey is a great company to work with, with powerful tools at your disposal.

Used daily for 2+ years
Reviewed 2018-06-26
Review Source: Capterra

It has been a considerable improvement from my previous software (3D Cart).

Pros
Zoeys team is incredible at their customer service, the company is forward thinking and they strive to build technology that is not typically seen on other ecomm softwares within this price point. Rather than compare to the likes of Shopify or Bigcommerce, Zoey is more on the line of competition with Magento, or Commerce Cloud from SF.

Cons
As Zoey is a young company, the diversity of their app store is still a bit lapse but it is growing steadily. Fortunately many basic function are built in so you do not need apps for them like you would in Shopify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Zoey pricing

Starting from
$699/month
Pricing options
Free trial
Subscription
View Pricing Plans

Zoey's plans are designed to best support B2B and wholesale businesses, with no transaction fees or surprises. Pricing is based on the utilization needs of the business.

Zoey features

API
Access Control
Customizable Branding
Customizable Templates
Order Management
SEO Management
eCommerce Management

Activity Dashboard (127 other apps)
Automatic Notifications (101 other apps)
Content Management (126 other apps)
Custom Forms (88 other apps)
Data Import/Export (120 other apps)
Drag & Drop Interface (115 other apps)
Electronic Payments (106 other apps)
Product Catalog (98 other apps)
Reporting & Statistics (116 other apps)
Search Functionality (105 other apps)
Social Media Integration (89 other apps)
Third Party Integration (178 other apps)
Website Management (87 other apps)

Additional information for Zoey

Key features of Zoey

  • Access Restrictions
  • Analytics tools to track KPIs and other business metrics
  • Connect to other systems with APIs for better data flow
  • Create and update products easily in our admin, or in bulk
  • Customer Groups
  • Customers can create accounts for managing their orders
  • Determine who can access, and what they see
  • Import sales, product, and customer data
  • Mobile App (iOS available; Android coming soon)
  • Multiple User Accounts with Approval Workflows
  • Net Terms with Credit Limits
  • Organize products to create a seamless shopping experience
  • Our Visual Design Editor provides a simple editing process
  • Quick Order Form
  • Request a Quote
  • SEO optimized with industry-leading features
  • Sell in multiple currencies
  • Software is automatically hosted and managed for you
  • Visual Design Editor
  • WYSIWYG editor for easily updating marketing copy
View All Features

Benefits

Our Mobile App equips salespeople with a way to look up product and pricing information, as well as capture orders and create sales quotes, wherever they are in the field, even if Internet is unavailable.

Net Terms with Credit Limits let merchants set rules per account for buy now, pay later payment offerings.

Accounts let you link multiple buyer logins with workflows that include order approvals.

Access Restrictions protect proprietary information like pricing, hide categories or products from certain users, or even lock the entire site.

Customer Groups offer segmentation of pricing (including tiered pricing), catalog, shipping, discounts, promotions, payments and more by dividing your customers into different groups for a unique experience for each.

Quick Order offers pre-defined order forms or ways to enter SKUs at volume within a single page, with the ability for customers to have their own pre-defined orders for quick ordering.

Request a Quote lets new or existing users request customized pricing, particularly helpful when paired with access restrictions to suppress public pricing.

Zoey's fully responsive drag and drop responsive design editor eliminates the need for developers, HTML or CSS.

eCommerce stores created with Zoey are search engine optimized, meeting modern SEO standards and best practices. Users can also take advantage of a built-in blog.

Zoey offers API access and POS integrations for use alongside other eCommerce tools as well as smooth migration from existing platforms.