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Prime Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty program management
Table of Contents
Prime Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Prime Cloud overview
What is Prime Cloud?
Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns, and more. Prime Cloud also offers multiple APIs, which allow businesses to connect the loyalty platform to their front-end channels, as well as third party software including Marketo, Drupal, Zendesk, and more.
With Prime Cloud, businesses can set up online, offline, and multi-channel loyalty programs with features such as purchase-based promotions, gamification, coupons, customer targeting based on predefined metrics, incentives, and more. Incentives can be used to reward various behavior types including transactional, social, and referral. Businesses can use Prime Cloud to manage customer redemptions of incentives such as virtual currencies, coupons, vouchers, gifts, and other benefits. Other features of the Prime Cloud platform include customer segmentation, customer care management, analytics, subscription management, and more.
Starting price
per month
Alternatives
with better value for money
Prime Cloud’s user interface
Prime Cloud reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
1
0
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Prime Cloud's features
Features rating:
Prime Cloud alternatives
Prime Cloud
Starting from
3300
Per month
Kangaroo
Starting from
79
Per month
Zoho CRM
Starting from
14
Per month
LiveAgent
Starting from
15
Per month
Prime Cloud pricing
Value for money rating:
Starting from
3300
Per month
Per Feature
User opinions about Prime Cloud price and value
Value for money rating:
Prime Cloud integrations (5)
Top integrations
Prime Cloud support options
Typical customers
Platforms supported
Support options
Training options
Prime Cloud FAQs
Prime Cloud has the following pricing plans:
Starting from: $3300.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Prime Cloud?
Prime Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. Does Prime Cloud offer an API?
Yes, Prime Cloud has an API available for use.
Q. What other apps does Prime Cloud integrate with?
Prime Cloud integrates with the following applications:
Drupal, Adobe Commerce, Marketo Sales Connect, Tableau, Zendesk Suite
Q. What level of support does Prime Cloud offer?
Prime Cloud offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)