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Pristo CX Logo

Customer satisfaction surveys, NPS and feedback alerts

Table of Contents

Pristo CX - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Pristo CX overview

What is Pristo CX?

Pristo CX is a customer experience platform for measuring customer satisfaction and acting on feedback.

Build surveys in a no-code builder with conditional logic, NPS and rating scales, and full right-to-left support for Hebrew and Arabic. Send them by SMS or email, or automatically after a purchase, service call or any business event your systems report through the API. Share any survey by link, QR code or website embed.

Follow NPS, satisfaction scores and response rates in dashboards, broken down by branch, region or any other customer attribute. Alerts flag low scores and send them to the right people, and your team tracks each case until it is closed. AI analysis adds sentiment, intent and topics to open-text answers, so recurring issues stand out without reading every comment.

Run separate programs for different teams or brands and control access with user roles.

Starting price

160flat rate /
per month

Alternatives

with better value for money

Do you work for Pristo CX? Manage this product listing

Pristo CX’s user interface

Ease of use rating:

Pristo CX reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Pristo CX's key features

Most critical features, based on insights from Pristo CX users:

Reporting/Analytics

All Pristo CX features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
Anonymous feedback
API
Audience targeting
Barcode and signature capture
Conditional logic
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard creation
Data import/export
Data visualization
Design
Drag-and-drop form builder
Dynamic content
Email marketing
Email reminders
Embedded forms
Feedback management
Forms creation & design
GPS & time stamps
Image and video capture
Media library
Mobile forms
Mobile survey
Multi-Channel data collection
Multi-Channel distribution
Multi-Device support
Multi-Language
Multilingual surveys
Multimedia support
Multi-page forms
Multiple question types
NPS survey structure
Question branching
Real-Time data
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Response validation
Rules-Based workflow
Search/Filter
Secure data storage
Sentiment analysis
Skip logic
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Trend analysis
Version control
Visual analytics
Web forms
Workflow automation

Pristo CX alternatives

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160

Per month

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Pristo CX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

XS

160

Per month

Features included:

  • 200 distributions per month
  • 2 users included
  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention

S

260

Per month

Features included:

  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention
  • 500 distributions per month
  • 7 users included

M

425

Per month

Features included:

  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention
  • 1,000 distributions per month
  • 13 users included

L

690

Per month

Features included:

  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention
  • 3,000 distributions per month
  • 20 users included

XL

1,130

Per month

Features included:

  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention
  • 10,000 distributions per month
  • 30 users included

Business

2,260

Per month

Features included:

  • All features included
  • SMS and email distribution included
  • Automated event-based surveys
  • Dashboards and alerts
  • API access
  • 24-month data retention
  • 25,000 distributions per month
  • 48 users included

User opinions about Pristo CX price and value

Value for money rating:

Pristo CX integrations (0)

Integrations rated by users

We looked at 1 user reviews to identify which products are mentioned as Pristo CX integrations and how users feel about them.

Integration rating: 4.0 (1)

“We started with this and wish Greenshades had a Time Clock for us to transition to”

AW

Amanda W.

HR Assistant

Pristo CX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

In Person
Videos
Live Online
Documentation

Pristo CX FAQs

Q. Who are the typical users of Pristo CX?

Pristo CX has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Pristo CX offer?

Pristo CX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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