Q One Pricing, Features, Reviews & Comparison of Alternatives

Q One

All-in-one market research & consumer insight platform

4.7/5 (10 reviews)

Q One overview

What is Q One?

Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals including automated panel recruiting/management, and panel member incentivizing, as well as survey programming and data collection to help increase panel engagement, identify marketplace opportunities, and collect real-time data driven insights.

With Q One, market research professionals can automate the workflow of every aspect of panel management, project management, and data collection to help increase business performance and efficiency. Recruitment, engagement, sampling and incentive management processes can be organized and transformed into reliable digital processes with Q One. By streamlining the survey and research invitation process, market research professionals can increase their ability to run multiple projects at the same time, and keep track of where each project is within the workflow. Users can also build and design custom-branded surveys, set-up and launch single or multi-country market research projects, and send survey invites and reminders via multiple channels including email, SMS, fax or VoIP.

The Q One platform automatically tracks projects, invitations and surveys in real time, enabling users to monitor, analyze and react to fieldwork project issues as soon as they arise. The end-to-end solution provides market research professionals with functionality from panel set up and management, through to quoting and invoicing. With Q One, users can give their email list, social media community and site visitors a personalized sign up experience through a simple, secure and custom online panel join interface which is accessible via web or mobile.
www.qone-tech.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Q One screenshot: The project overview screen displays all projects in their various lifecycle stagesMarket Research tools offered by Q One Technology

Q One reviews

Excellent
7

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.5
  4.7
Pam Cusick

Fantastic Resource

Used daily for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!

Pros
I love the flexibility of the Qone software. The team has been very creative and was able to not only meet but exceed our expectations. They built a custom solution for us which is outstanding and has saved us so much time. Our clients love it too!

Cons
There are no downsides from my perspective.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah Sanders

Data Operations User

Used daily for 1-2 years
Reviewed 2019-08-29
Review Source: Capterra

Always up to date panel counts helps us find patients and caregivers quickly and have accurate numbers on hand for clients at all times is a huge benefit. Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies. I enjoy using Q One and find it has made my job more efficient and organized than ever before. I am thankful for the quick response and generous help from reps who help find viable solutions or explain new features.

Pros
Easy navigation, time-saving, adaptive and customizable to fit the needs of our company

Cons
Not able to select data from 2 panels at the same time. In RPV's case, it would be nice to search the WhatNext panel and Rare Patient Voice panel simultaneously for patients/cg's.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kate Van Buskirk

Comprehensive and Simple to Use

Used weekly for less than 6 months
Reviewed 2020-02-20
Review Source: Capterra

We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours. Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Pros
I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple.

Cons
The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not. I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects' for example is not helpful - I need the bottom 10 to help my team, or only my own to manage my own projects best). I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Emina Fajkovic

Love Qone

Used daily for 2+ years
Reviewed 2019-09-03
Review Source: Capterra

My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Pros
Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings.

Cons
There are no cons, I am extremely happy with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wes Michael

We're a big fan of Q One

Used daily for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

Our experience has been very positive. Especially compared with another database solution we were originally working with.

Pros
The database software does everything we were promised, it makes us much more efficient. But even better has been the customer service. The Q One team is always ready to answer our questions and react to our comments to improve the product.

Cons
It wasn't available instantly. But we didn't expect it to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Q One pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Q One Tech for detailed pricing information.

Q One features

Contact Management
Customizable Branding
Reporting & Statistics

API (431 other apps)
Activity Dashboard (276 other apps)
Activity Tracking (192 other apps)
Automatic Notifications (232 other apps)
Calendar Management (201 other apps)
Contact Database (150 other apps)
Custom Fields (165 other apps)
Customer Database (195 other apps)
Customizable Reporting (184 other apps)
Customizable Templates (207 other apps)
Data Import/Export (214 other apps)
Electronic Payments (163 other apps)
Email Integration (220 other apps)
Reminders (204 other apps)
Social Media Integration (199 other apps)
Surveys & Feedback (175 other apps)
Third Party Integration (276 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Q One

Key features of Q One

  • Question branching
  • Sample management
  • Panel management
  • Data management
  • Site intercept survey
  • Multiple question types
  • Skip logic
  • Survey builder
  • Mobile survey
  • Offline response collection
  • Supports audio / images / video
  • Kiosk survey
  • Email / online
  • Panel management
  • Survey design
  • Invitation tracking
  • Project tracking
  • Survey tracking
  • Send survey invites and reminders via any channel
  • Access permissions
  • Define security policy
  • User management
  • Live statistics
  • Panel self-serve portal
  • Panel health validation
  • Panel financials
  • Project performance
  • Project lifecycle overviews
  • Security configuration
  • Invoicing
  • Quotation
  • Panel sampling
  • Data collection
  • Multi-channel & multi-lingual
  • Customizable, branded invitations
  • Sample counter & mass mailer
  • Team collaboration tools
  • Online survey scripting tool
  • Survey reporting & tracking
  • Custom end of survey landing pages
  • Anonymous links
  • Fraud prevention
  • CRM
  • Instant messaging
  • Project management
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Benefits

Market research professionals within businesses of all types and sizes can set-up, launch and manage single or multi-country projects with Q One.

Q One aims to help research companies increase business performance, visibility and efficiency by automating processes for panel management, project management and data collection workflows.

The Q One platform automatically tracks projects, invitations and surveys in real time, allowing users to monitor, analyze and respond to fieldwork issues as soon as they arise.

Build impactful, custom-branded surveys and send personalized survey invites and reminders via a variety of channels including email, SMS, Fax or VoIP.

Q One is a complete solution which includes comprehensive features and functionality for panel set up and management, through to quote and invoice management.