Q One All-in-one market research & consumer insight platform ( 4.7/ 5 10 reviews) 12 Alternatives to Q One
Explore a recommended list of Q One alternatives for your business in 2020. Compare alternatives to Q One side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Online, CAPI & CATI survey software for market researchers
What users mention about Nfield See all reviews Starting working with this soft was hard at first, but as you continue it gets better and better with the help of great team. Good web project management solution. API set of calls also very rich allowing custom in-house solutions. From developers point of view we can use the same custom solutions like templates, question controls or more complex solutions like read values from a json database both online and offline too.
Flexible online survey software
What users mention about Voxco Survey Software See all reviews It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. I appreciate field management the ease of setup and deploy surveys reporting tools is easy and we can save a model of it. If we have any problems, Voxco is there to assist and help us get back on track. The software is great but the support is the best.
Market research tool for gaining competitor pricing insights
Conversational survey tool
What users mention about SurveySparrow See all reviews Overall: fast, flexible with good optionality on questions. Great, responsive customer service. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Cloud based and on premise survey software
What users mention about Key Survey See all reviews They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Simplifying Business Communication
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Solutions for improving CX operational performance
What users mention about Intouch Insight See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
Multi-channel survey & feedback platform
What users mention about Zonka Feedback See all reviews Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting. The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
Customer experience management with data collection & reports
Enterprise survey features without the enterprise price tag
Online survey & feedback collection tools
Survey software specialized in phone surveys, web, offline
What users mention about IdSurvey See all reviews I really love IdSurvey and recommend it to anyone doing a survey. No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4). IdSurvey is also very useful in terms of quality control of the work of data collecting interviewers.
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
User feedback & customer survey software for SaaS
Reputation marketing with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Survey management solution for customer experience
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews The first thing you see when logging is most recent or popular assets and it doesn't allow you to quickly to go what you're looking for unless you type in search the name of the asset. Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful. Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Employee engagement, retention & satisfaction solution
Survey software for creating & distributing questionnaires
What users mention about FastField See all reviews I love how easy it is to customize the program to accomplish our goals. We used this to create an inspection and it came out amazing. FastField has been a positive change for our overall operations. The FastField team is great and is always available to help. No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood). Has struggled to resolve critical bugs.
Compensation management solution
What users mention about Compport See all reviews Error reports while uploading data need to be more specific. Sometimes difficult to understand why the particular error has occurred while uploading data. Amazing: customer friendly, quick and very well theought by someone who is very experrienced in Com&Ben. Highly flexible, agile, easy to use, super efficient, super smart and makes my job easier.
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews As i am limited in what software i have access to it has been difficult to add background map data so that something is displayed when the mobile device has no coverage. The best thing that I have found is the ease of uploading and downloading data. The best attribute about the softwares was Fulcrums easy functionality.
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. Overall experience with Winningtemp was great because of the ease of use as well as great customer service. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option.
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
360-degree feedback survey solution
People analytics & employee engagement software
What users mention about Peakon See all reviews A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey. We've used Peakon for a number of years now and found it super useful for getting constructive feedback from our staff. The tool is easy to use, insightful and good value for money. Very easy to use, nice UI and backed by solid research into what engages/motivates employees.
The Smart Way to Collect and Manage Data
What users mention about Formstack Forms See all reviews Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it. It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission. We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes.
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews I love that employees have the choice of how they save money instantly through the app with Instant Vouchers or with generous cashback. The overal benefits have been saving money, it's also a great employee benefit. The site has had great feedback from team members. Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.
A market-leading survey platform.
What users mention about SurveyMonkey See all reviews It was great when it worked, amazing in fact. But it felt like internal or external forces make it difficult to get a great response using the program. It comes with a great deal of built in survey library which is a nice feature. The other feature i'd like to mention is the mobile app as its very easy to use and intuitive. I love that I can ask my customers what they are interested in without them feeling like they will be judged based on their answer. Confidential and helps me run my business better.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.
Lead generation with interactive calculators & quizzes
What users mention about Outgrow See all reviews The product is great but the customer service is even greater. I am so impressed with the speed, the reactivity, the pro-activity and the intelligence of the support team. Very few leads will fill out an extended form that will capture this information, but they do complete an extended quiz because it's fun and there's the promise of gaining value at the end. Truthfully I haven't found anything that I dislike. When I ran into a problem, I was able to chat with support in less than 1 minute and they fixed (what was actually a user error).
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
Turn Browsing Into Buying
Accelerate Revenues with Customer Engagement Management
What users mention about Totango See all reviews The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value. I how easy it is to customize some aspects. I like the ability to create segments. The ease of use, ability to quickly and easy customize email campaigns and reports.
Customer experience and feedback solution
Artificial Intelligence-based knowledge management solution
Customer engagement tool for omnichannel communication
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Mobile optimized cloud call center with multichannel routing
What users mention about Genesys Cloud See all reviews It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls. Genesys is a great company that cares about the opinions of their customers. Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.
Self-service support & customer education platform
What users mention about elevio See all reviews I love how Elevio lets you source your help documentation from all the help desk solutions available, so you don't need to re-write everything. The only problem I've had with it is not being able to customize some features but that's on me. I'm a total noob. For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Customer experience management (CXM) platform
What users mention about Qualtrics CustomerXM See all reviews The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it. Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well. I also have called their customer support system a couple of times and they have always been super helpful and quick to answer my call.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
World's Most Intuitive Qual + Quant Market Research Software
What users mention about CMNTY See all reviews I love how simple it is to customize, how responsive and helpful the customer service/ reps are, how very teachable it is. I am BEYOND excited about this platform. It is SUPER simple to use and very effective. Slick but not overdone layout & design capabilities. Great functionality for nice price.
Video intelligence for data collection & insight creation
What users mention about LivingLens See all reviews Their support is simply amazing. Whenever I've reached out for help they have been quick to respond and patiently walked me through the issue. Great customer service and support and the tool has evolved into a great video capture research application. LivingLens offers great features to be able to use video open ends as quantifiable data - especially like the transcription capabilities.
Cloud-based market research analysis and data visualization
Pricing research and optimization solution
Competitive intelligence for brands
Engage everyone in your organisation
Online visibility management and content marketing SaaS platform
What users mention about SEMrush See all reviews There is so much useful data in SEMrush. The Keyword Magic Tool is great and really helps to focus one's efforts on finding the best keywords for their content strategy. I love GA but it can be VERY confusing. SEMrush is a little easier to navigate and understand, and it delivers such amazing information and data that you can really use to improve your web presence. Compared to Ahrefs their link metric is weak which I think puts them in a bad state. Apart from this their overall User interface is a bit confusing but er get to used to it.
Online community engagement and public participation tools
Idea & innovation management solution for SMEs
What users mention about HYPE Innovation See all reviews My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface. This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business. Also, the collaboration with other companies like trend one and HYVE are very powerful. Overall a great package.
Community and membership management software
What users mention about Mighty Networks See all reviews Ve loved everything about it so far. Very user friendly, I love all the options I have within the platform (I use the highest level plan) from having different groups to the courses I can create. They are supportive not just in using the software but also in designing meaningful and successful digital communities. What I love the most about Mighty Networks is that fact that I can literally have everything in one place. MN helps keeps my community members engaged and the user interface is clean and easy to use.
Crowdsourced Innovation Management
What users mention about IdeaScale See all reviews Consequently, you would think that I wouldn't be impressed by IdeaScale's offerings, but I was in for a very pleasant experience. This tool is fantastic for fostering internal and external innovation. I think that the top down innovation model is outmoded and Ideascale is the best way to shatter it. IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.
Knowledge sharing + expert community SaaS platform
What users mention about Zapnito See all reviews It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content. Better than a hosted CMS. The team really care about this kind of product and want you to succeed. The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great.
Digital spaces & collaboration for nonprofits & associations
White Label Social Networking Software with APIs for Mobile
What users mention about ONEsite See all reviews I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need. A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so. No real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all.
Cloud-based community forum platform
What users mention about Website Toolbox See all reviews Once connecting with Website Toolbox I'm so angry for the years of frustration we have endured. The export and import were conducted in a timely manner. But where it really shines is when you have an issue or question and you need to contact support. They are always extremely courteous, helpful and do their best to assist you. It helps the client to not feel that they are the only person dealing with a specific situation and helps them leave their issues behind them. Thanks for this very useful tool.
Event-specific CMS for Marketing and HR teams
What users mention about Localist See all reviews The integration with our event management system is great and the UX is really good. Super user-friendly and clear with labels, flexible to add your own tags/categories, etc. The calendar has a nice look and has a lot of features integrated into it. It has been stable and reliable throughout the time we've used it. From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox. What users mention about Vanilla Forums See all reviews I recommend Vanilla forums to anybody who wish to launch an online community. Vanilla is simple, stable, and having excellent add-ons compatibility and this is going to exceed your expectations. It was unclear what changes would happen with a recent update, it's been left down to the forum owner to find the weird behaviors (such as filters not working correctly). For our startup in online solution space, I was looking at a stable and easy to manage community solution and I found vanilla as the perfect solution to meet our requirements.
Developers Enabling Developers
What users mention about AnswerHub See all reviews Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake. Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor. Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users.
Idea & knowledge management platform
Cloud-based community platform for branded communities
What users mention about Tribe See all reviews Tribe Is a great platform for building a strong trust with your community. We have been using tribe for a while now and its great. We had an outstanding experience overall (perhaps my top three in SaaS space). D recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention. Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome.
Online community platform used by the world's best brands
Interactive intranet and collaboration hub for business.
What users mention about Jive See all reviews Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies. Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job. We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
The Essential Platform for Frontline Workers
What users mention about Beekeeper See all reviews Beekeeper is a great and fun tool to connect with colleagues, share information, and communicate directly via chat. Beekeeper is easy to install and does not need a lot of explanation. We definitely improved the employee engagement in our company; in addition to that, the customer support is proactive and helpful (which helped a lot during the implementation phase). We've added fun projects to keep engagement on Beekeeper high so that our company continues to use it. It's a great tool for both employee engagement and communication.
The People Engagement® platform.
What users mention about Jostle See all reviews Its so easy to launch and train co-workers. Visually pleasant to navigate and helps create a fun corporate cultural with its social media-based style. One of the best parts i would say is the people sections, it is nice cause it allows you see everyone from your company and this is nice when you have several offices like i do. Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality.
All-in-one community management and engagement platform
What users mention about Hivebrite See all reviews Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend. It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform. The possibility to integrate external content is amazing as this allow me to bring huge value to my community. What users mention about Unily See all reviews The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. Super responsive and helpful. I do like that it updates all the time, although this does mean it's more prone to bugs (obviously). Overall, very good intranet in a box solution that sits on top of O365.
Create your own community app. No coding required.
What users mention about Disciple See all reviews If you're looking for the functionality they offer, this is a clear winner. Software is stable and simple. My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable. Value is great and the customer support if very very strong. More than I would have expected given the price.
Employee app & portal for remote teams
What users mention about Blink See all reviews Awesome user experience. It is the best software of its kind to really link teams together. As a team Blink are brilliant. They are extremely proactive in all aspects of our relationship, from concept stage through to BAU. Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.
All-in-one solution for growing alumni communities
What users mention about ToucanTech See all reviews I love the mass email tool - which allows the creation of attractive emails and analysis of recipients' responsiveness to the content. I also love the integration of our website with the database. Record keeping is also easy and efficient. We are absolutely delighted with the product and very happy to recommend it. Excellent product and great company to deal with. You really get to know the team and the customer support is very responsive.
Intranet software and collaboration solutions.
What users mention about Communifire by Axero See all reviews We have an excellent partner with Communifire/Axero and they are always helping us to perform better. Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing. Their team is very responsive and seems like they actually care about their customers.
THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND
What users mention about ON24 See all reviews We use this software to help our business promote helpful ways we can save our customers money and helpful tips and tricks they can use when thinking about fueling. I am the admin of the system for my company and i have an overall good experience with the system. My reps provide great support and my user base really likes the system. ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
Mobile-first employee communication for large organizations
What users mention about Staffbase See all reviews Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. How to improve internal communication and make employees happy. From the first discussions and workshops on it is a very good and open relationship with Staffbase.
All-in-One Software for Growing Your Community
What users mention about EventBank See all reviews Excellent user support and customer service- EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again. I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong. In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Increase alumni participation by 3x in one year
What users mention about Almabase See all reviews My overall experience with Almabase has been excellent. They truly want us to be satisfied with their product and are open to suggestions and ideas that we may offer to add or improve something. Product itself is super easy to use and the customer service is top-notch. Map feature is impressive and we have received great feedback from our alumni since launching recently. Ve accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do.
Cloud Based Intranet Solution
What users mention about MyHub See all reviews We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested. The customer support is truly outstanding and a gold standard in the industry. I was a little apprehensive about using this software as we have very limited experience.
All-in-one directory & member management software
What users mention about Brilliant Directories See all reviews After having muddled through other similar software's, this one is like a breath of fresh air. Amazingly easy to use , robust, rich of features and incredible support. Brilliant Directories provides the total package when it comes to software for directories. They have the most innovative and user friendly options and features available. There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company.
Communication and collaboration platform for teams
What users mention about Flock See all reviews One of the most useful aspects of Flock is the ability to create and engage with various different channels seamlessly. This allows for more effective and efficient communication. Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes. Flock is a great connective tool for our company. It is a streamlined platform with which we can connect with each other, which is important since we rarely meet as a group.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews I am very satisfied with this software, I use it every day to check positive and negative reviews, its very good to do things better. We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. At this point there is not to much for me to pick at for a con. The one thing I would say is the lack of customization for the dashboard for base users is a bummer.
Customer success solution for SaaS businesses
What users mention about Custify See all reviews Various health scores in a 360 view of our customers, very flexible automation engine, actionable tasks and super easy to use UI. Also worth mentioning the great onboarding and follow-up support. Client communication has improved, we save time and simplify reports. Their team really seems to care about each client and are very responsive to all our questions or requests. Our product adoption, upsells and cross-sells have increased once we implemented the workflows, and we're starting to see a reduction in churn as well. Great software - highly recommend it.
Ticketing software for effortless customer support
What users mention about HelpDesk See all reviews The spam filter is also quite annoying, while it does block a lot of spam emails, we've missed quite a few non-spam tickets, resulting in upset clients. The software is very easy for my agents to understand and it is great that they can access it online anywhere. When it comes to ticket management and building a better customer bond, HelpDesk is one tool that will be on the top of my recommendation list.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Fast efficient data capture.
What users mention about Device Magic See all reviews Very good just want more because they are that good. Great product and great programming of it. They benefitted from the ease of use and increased standard of quality of their work. I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful.
Email marketing & social media marketing software
What users mention about iContact See all reviews Their new GUI is super easy to use, and makes it really easy to create click-worthy communication to your customer/prospect. Their reporting and analysis is AMAZING. The formatting templates are also user friendly and produce great results. I like that you can now edit imported emails to check if they are good. The thing I like the most about iContact is that they make email marketing easy and fun to do. My emails have never looked so good and its all because of them.
Personalization for Busy People
User research repository platform for UX teams
Cloud-based usability testing platform for digital assets
What users mention about Userlytics See all reviews SENSITIVE CONTENT HIDDEN] have been so helpful and wonderful during onboarding, using, and running into some bumps. Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game.
Digital experience and content management platform