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Rezgo Pricing, Features, Reviews and Alternatives
Rezgo FAQs
Rezgo product overview
Key benefits of using Rezgo
Your customers can book easily and securely on any device through your website or our convenient white-label service.
Real-time availability
No need to worry about overbooking your events. Rezgo offers real-time availability that adapts dynamically to all your booking channels, available resources, cutoffs, and more.
Integrated digital waivers
Protect your business and keep your guests informed of any risks with a fully-integrated waiver system.
Mobile-optimized experience
Your customers can enjoy the same optimized booking experience on any device. And you and your staff have the full power of Rezgo at their fingertips at their desks or on the go.
Support for over a dozen global gateways
Take secure payments online, in person or over the phone with the payment gateway of your choice.
Centralized channel management
Use our channel management tools to control your availability and pricing and manage bookings across major OTAs, resellers and distribution partners.
Dynamic business intelligence
Ensure you're making the most of your online presence with the data you need about your online bookings, conversions, and more.
Industry-leading security
Our technology and internal policies are designed with industry-leading security to protect your data and your customers at every level.
Personalized support
Our dedicated team of customer success specialists will work with you to make sure you have everything you need to get up and running quickly. And our support team is always here to help.
Independently owned and operated
From our founding, Rezgo has operated independently, with a team that’s laser-focused on making the best possible software for tour, activity and experience providers, and supporting it every step of the way.
Typical customers
Platforms supported
Support options
Training options
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Starting from
0.01
Per month
Starting from
Free
Rezgo pricing information
Value for money
4.6
/5
53
Starting from
0.01
Per month
Pricing options
Value for money contenders
Rezgo features
Functionality
4.6
/5
53
Total features
67
2 categories
Most valued features by users
Functionality contenders
Rezgo users reviews
Overall Rating
4.7
/5
53
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.34/10
43
8
1
0
1
Overall rating contenders
Craig D.
Entertainment, 51-200 employees
Used daily for 2+ years
Review source
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The trend for in-location activities has been towards direct bookings. Adding Rezgo to our website made our website the single largest source of bookings. Bookings made on our website increased YoY every month for 6+ years. Being able to serve customers with instant online confirmation is easy for them and us. Rezgo is always there for us when we need them. Means a lot to us.
Super-easy to integrate with the WordPress plugin. Connected to Viator, Expedia and GetYourGuide, which helps a great deal to not have to manage availability on so many websites. Easy for our customer service to adjust inventory, which is important to us because it can change quickly. Customers find it easy to use, as evidenced by online customer survey's we've conducted and the fact that in the 6+ years we've used it, I don't remember a single customer complaint about the process. Rezgo tech support is very responsive.
For our purposes, there are no cons. Rezgo offers more features than we use as a performance venue and not a tour operator, so many parts of it are a mystery to me, but that's my fault.
Hi Craig, Thank you so much for taking the time to share your positive experiences. You are such a valued client we are so pleased that your web bookings have increased since using Rezgo!
Jamo B.
Sports, 1-10 employees
Used daily for 2+ years
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Amazing
We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform. It is super simple to use, easy to learn and understand, easy to add new inventory, easy to set up Gift Cards which can be used for bookings, really simple to navigate and just a great system to use. If ever we are stuck with something, we send a support ticket in and the replies...
It woud be nice to be able to simply offer a % discount code. Discounted price codes can be set up under rules but it is time consuming and doesnt allow a blanket % discount on a single or multiple inventory items
Hi Jamo, Thank you so much for your feedback! We work hard to provide quick and efficient support to our valued clients so it's great to hear you have had a positive experience. Our Rules feature allows you to set up discount codes by a % so we are happy to discuss this with you directly. Thank you again!
Russ T.
Leisure, Travel & Tourism, 1-10 employees
Used weekly for 2+ years
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Great techs, management make excuses as to why they cant do what their customers.
Rezgo is really easy to help you get started. At first we used their entire offering of what they offer to create a website that allows booking and a payment system to be attached just to get started. Then We gradually developed our own website over a few years and now we just use the booking a payment side of Rezgo. The point is we had the choice at our own leisure. This is why we used Rezgo in the first place. The reason we stay with Rezgo is the service we get we we have a problem. We send an email, and we get a response to the problem. If the problem is a bit tricky, they'll often send us a custom video so we know how to do it ourselves.
This is easy. Currency in the potential customers currency. Everyone is doing this now. I only have two complaints, but this one would be the main one. Allowances for tiered pricing is the other one. We have found a work around, however, this could be better.
Hi Russ, Thank you for taking the time to share your feedback and I'm happy to hear you've had a good experience from our support team. I will be glad to pass this along to them! I also appreciate your honesty in regards to features you would like to see. While we can't always integrate every client request, we want to make sure the system is working as well for you as it can, so our Customer Success team would be happy to discuss your needs and options further. Warmly, Jessica Bence
Verified reviewer
11-50 employees
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This software is ok if you are a small business, but if you are planning on expanding in any way I don't recommend it. They recently changed over to a new platform and have been emailing us loads of emails saying a change is coming and that "there is nothing you need to specifically do". Then I wake up on Oct 1st and all the images on my website are down for a full day and we are not a small tour company....
No pros were added to this review
No cons were added to this review
Since you posted the same review on Capterra, I'll respond in a similar manner. I'm sorry that you were not satisfied with your customer service experience. We try very hard to provide the best possible customer support we can, but occasionally we fall short and when that happens, we take responsibility for our actions. That said, we expect that Rezgo members also take responsibility for their actions....
Serene H.
Leisure, Travel & Tourism, 51-200 employees
Used daily for 2+ years
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We set up Rezgo on our website 12 years ago and have been tempted away twice, and both times we came straight back after the other systems crashed or made simple tasks too complicated.
Rezgo is simple and clear. It is also customizable to suit our needs. We can train new employees very quickly on the system.
We haven't been able to get the moble to work with mobile printers as yet - but they are working on it for us.
Hi Serene, Thank you so much for your review! We value your feedback so much, so we appreciate you taking the time to share your experience. We're glad to have you back after you explored your options - it's great that Rezgo turned out to be the right booking system for you! Warmly, Jessica Bence
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