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Rezgo

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The tour & activity booking platform that helps you thrive

(6)

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Rezgo Pricing, Features, Reviews and Alternatives

Rezgo FAQs

Q. What type of pricing plans does Rezgo offer?

Rezgo has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Rezgo?

Rezgo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Rezgo support?

Rezgo supports the following languages:
English


Q. Does Rezgo offer an API?

Yes, Rezgo has an API available for use.


Q. What other apps does Rezgo integrate with?

Rezgo integrates with the following applications:
authorize.net, PayPal, Ento, Worldpay, eBizCharge, Stripe, Worldpay POS


Q. What level of support does Rezgo offer?

Rezgo offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

Rezgo product overview

Price starts from

0.01

Per month

What is Rezgo?

Rezgo’s subscription-free online booking software makes managing bookings the simplest part of your job, whether you provide tours, activities, lessons, events, or attractions.

Key benefits of using Rezgo

Quick and easy bookings
Your customers can book easily and securely on any device through your website or our convenient white-label service.

Real-time availability
No need to worry about overbooking your events. Rezgo offers real-time availability that adapts dynamically to all your booking channels, available resources, cutoffs, and more.

Integrated digital waivers
Protect your business and keep your guests informed of any risks with a fully-integrated waiver system.

Mobile-optimized experience
Your customers can enjoy the same optimized booking experience on any device. And you and your staff have the full power of Rezgo at their fingertips at their desks or on the go.

Support for over a dozen global gateways
Take secure payments online, in person or over the phone with the payment gateway of your choice.

Centralized channel management
Use our channel management tools to control your availability and pricing and manage bookings across major OTAs, resellers and distribution partners.

Dynamic business intelligence
Ensure you're making the most of your online presence with the data you need about your online bookings, conversions, and more.

Industry-leading security
Our technology and internal policies are designed with industry-leading security to protect your data and your customers at every level.

Personalized support
Our dedicated team of customer success specialists will work with you to make sure you have everything you need to get up and running quickly. And our support team is always here to help.

Independently owned and operated
From our founding, Rezgo has operated independently, with a team that’s laser-focused on making the best possible software for tour, activity and experience providers, and supporting it every step of the way.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Live Online
Videos

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Rezgo pricing information

Value for money

4.7

/5

63

Starting from

0.01

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rezgo features

Functionality

4.6

/5

63

Total features

61

2 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Functionality contenders

Rezgo users reviews

Overall Rating

4.8

/5

63

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

51

10

1

0

1

Pros
I would recommend this company to anyone who is setting up a website that involves booking tours as our experience with them has been fantastic.
It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and processes their customer support was very responsive and helpful.
The amazing SUPPORT makes you feel like valued customer, and that REZGO is not out to make a quick buck, but to help your company grow and reach it's goals.
Cons
Our biggest issue with our old website was that we were losing people who are used to finding what they want online and instantly buying it (I tend to be one of those people).
One thing that is a slight problem however, is that the payment methods offered are not updated.
Very easy to make mistakes and loose track of customers. If you are a small tour company maybe, but if you are planning to get larger I would look else where.

Overall rating contenders

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Craig D.

Entertainment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Transformational for the business

Reviewed 3 years ago

The trend for in-location activities has been towards direct bookings. Adding Rezgo to our website made our website the single largest source of bookings. Bookings made on our website increased YoY every month for 6+ years. Being able to serve customers with instant online confirmation is easy for them and us. Rezgo is always there for us when we need them. Means a lot to us.

Pros

Super-easy to integrate with the WordPress plugin. Connected to Viator, Expedia and GetYourGuide, which helps a great deal to not have to manage availability on so many websites. Easy for our customer service to adjust inventory, which is important to us because it can change quickly. Customers find it easy to use, as evidenced by online customer survey's we've conducted and the fact that in the 6+ years we've used it, I don't remember a single customer complaint about the process. Rezgo tech support is very responsive.

Cons

For our purposes, there are no cons. Rezgo offers more features than we use as a performance venue and not a tour operator, so many parts of it are a mystery to me, but that's my fault.

Vendor response

Hi Craig, Thank you so much for taking the time to share your positive experiences. You are such a valued client we are so pleased that your web bookings have increased since using Rezgo!

JB
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Jamo B.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rezgo is an excellent, easy, simple to use booking platform with amazing customer service and suppor

Reviewed 3 years ago

Amazing

Pros

We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform. It is super simple to use, easy to learn and understand, easy to add new inventory, easy to set up Gift Cards which can be used for bookings, really simple to navigate and just a great system to use. If ever we are stuck with something, we send a support ticket in and the replies...

Cons

It woud be nice to be able to simply offer a % discount code. Discounted price codes can be set up under rules but it is time consuming and doesnt allow a blanket % discount on a single or multiple inventory items

Vendor response

Hi Jamo, Thank you so much for your feedback! We work hard to provide quick and efficient support to our valued clients so it's great to hear you have had a positive experience. Our Rules feature allows you to set up discount codes by a % so we are happy to discuss this with you directly. Thank you again!

AR
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Verified reviewer

11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Definitely not for the big leagues.

Reviewed 10 years ago

This software is ok if you are a small business, but if you are planning on expanding in any way I don't recommend it. They recently changed over to a new platform and have been emailing us loads of emails saying a change is coming and that "there is nothing you need to specifically do". Then I wake up on Oct 1st and all the images on my website are down for a full day and we are not a small tour company....

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Since you posted the same review on Capterra, I'll respond in a similar manner. I'm sorry that you were not satisfied with your customer service experience. We try very hard to provide the best possible customer support we can, but occasionally we fall short and when that happens, we take responsibility for our actions. That said, we expect that Rezgo members also take responsibility for their actions....

AP
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Alberto P.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Booking System

Reviewed 8 months ago

Everything has been perfect from the beginning, the management of all the tools is quick and easy.

Pros

The entire booking process is extremely simple to carry out, they do not charge a monthly fee and I'm able to control everything from anywhere.

Cons

Everything is excellent, although if I could improve something it would be to facilitate the customization of the booking platform and have the possibility of integrating it directly into the website.

Vendor response

Thanks so much for your review! We're glad to hear that Rezgo is a great fit for your business. We strive to build a system that's flexible and customizable for every tour and activity business, so your feedback is really appreciated. Have you had a chance to talk with our customer success team about integrating Rezgo with your website? We have a few different integration options, so we'll be in touch to chat about what would work best for you.

SG
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Shyla G.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top notch software and service

Reviewed 6 months ago

My overall experience with Rezgo was top tier.

Pros

I like the functionality and flexibility of the software; not to mention, the customer service is amazing also. My first contact was with a Sales Executive named [sensitive content hidden], he was amazing! [sensitive content hidden] ensured every question was answered, demonstrated action that I was unsure about, as well as ensured that I received the current promotion.

Cons

The company is closed on the weekends, so no demos are scheduled during this time.

Vendor response

Hi Shyla, Thank you for taking the time to submit a review for us! We're so pleased to know that you're enjoying using Rezgo so far and that Porya has been so helpful in the process. We look forward to working with you!

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