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Salesforce Sales Cloud vs InfoFlo Impact Comparison (2026)
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Good recommendations?
Salesforce Sales Cloud
4.4
(19K)5
10.4K
4
6.5K
3
1.5K
2
269
1
168
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InfoFlo Impact
4.5
(101)5
61
4
31
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Sales Cloud gives you a 360° view of your contacts, pulling in social activity, campaign and communication history, key contacts & deals, and more.
HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price! Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.4
19K
5
4
3
2
1
10.4K
6.5K
1.5K
269
168
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.5
101
5
4
3
2
1
61
31
6
0
3
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS
Swaminathan S.
ERC Sr. Associate
“Indeed, Salesforce helps the whole sales team, including me, to prospect new customers, manage the leads, control the whole sales pipeline, and maintain relationships with existing partners.”
Bruno M.
Sales Executive
“Customization and Scalability: You can tailor nearly everything—from custom objects and stage fields to automated logic via Salesforce Flow—allowing it to bend to unique business requirements rather than forcing a rigid workflow.”
darshan k.
Owner
Pros
“One of the biggest highlights is the incredible customizability, which allows you to mold the software to fit your specific use cases perfectly.”
Johnny B.
CEO
“Finally, I appreciate the flexibility of their infrastructure, they offer servers in both Canada and the US, so you have the freedom to choose exactly where you want to store your data.”
Johnny B.
CEO
“Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information.”
RV
Ruth V.
CSR
Cons
“Ive used it on the sales and integration front to automate campaign set ups - only problem is garbage in - garbage out so there needs to some automated improvements since admins dont always optimize”
MS
Marwa S.
Senior Solutions Engineer
“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
RAUL M.
Software support
“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW
Isla W.
Sales Operations Manager
Cons
“Interface looks a bit dated.”
RR
Ruth R.
Marketing Assistant
“The interface looks like it hasn't been touched in a while.”
SD
Sandy D.
Marketing Assistant
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features180
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Bid Management
- Billing & Invoicing
- Blended Call Center
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- By-Extension Reporting
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tagging
- Call Volume
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Case Notes
- Catalog Management
- Certification & Licensing
- Change Order Management
- Channel Management
- Chat/Messaging
- Child Welfare Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Event Management
- Exception Reporting
- Expense Tracking
- Field Sales Management
- File Transfer
- Financial Management
- For AEC Industry
- For Accountants
- For CPA Firms
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Graphical Data Presentation
- HIPAA Compliant
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Invoice Processing
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Membership Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Projects
- Multiple Scripts
- On-Demand Recording
- Onboarding
- Opportunity Management
- Outbound Call Center
- Outbound Reporting
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Program Management
- Progress Reports
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Recording
- Records Management
- Referral Management
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Scheduled Recording
- Scheduling
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Status Tracking
- Summary Reports
- Survey/Poll Management
- Task Management
- Task Scheduling
- Team Assignments
- Territory Management
- Text to Speech
- Third-Party Integrations
- Time Tracking
- Timer
- Training Management
- Trust Accounting
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Volunteer Management
- Web Forms
- Website Integration
- Who Answered Log
- Workflow Management
- Total features169
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Bid Management
- Billing & Invoicing
- Blended Call Center
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- By-Extension Reporting
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tagging
- Call Volume
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Case Management
- Case Notes
- Catalog Management
- Certification & Licensing
- Change Order Management
- Channel Management
- Chat/Messaging
- Child Welfare Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Docket Management
- Document Management
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Event Management
- Exception Reporting
- Expense Tracking
- Field Sales Management
- File Transfer
- Financial Management
- For AEC Industry
- For Accountants
- For CPA Firms
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Graphical Data Presentation
- HIPAA Compliant
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Invoice Processing
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Membership Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Projects
- Multiple Scripts
- On-Demand Recording
- Onboarding
- Opportunity Management
- Outbound Call Center
- Outbound Reporting
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Program Management
- Progress Reports
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Recording
- Records Management
- Referral Management
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Scheduled Recording
- Scheduling
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Status Tracking
- Summary Reports
- Survey/Poll Management
- Task Management
- Task Scheduling
- Team Assignments
- Territory Management
- Text to Speech
- Third-Party Integrations
- Time Tracking
- Timer
- Training Management
- Trust Accounting
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Volunteer Management
- Web Forms
- Website Integration
- Who Answered Log
- Workflow Management
Integrations
- Total integrations32
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GTM Workspace - Powered by ZoomInfo
- GoTo Meeting
- Gong
- Google Calendar
- Google Contacts
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft 365
- Microsoft Outlook
- Outreach
- Professional Services Cloud
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Marketing Cloud
- Salesloft
- Slack
- Smartsheet
- SurveyMonkey
- Tableau
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
- Total integrations7
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GTM Workspace - Powered by ZoomInfo
- GoTo Meeting
- Gong
- Google Calendar
- Google Contacts
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft 365
- Microsoft Outlook
- Outreach
- Professional Services Cloud
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Marketing Cloud
- Salesloft
- Slack
- Smartsheet
- SurveyMonkey
- Tableau
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
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