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InfoFlo
5
61
4
31
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Table of Contents
InfoFlo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
InfoFlo overview
What is InfoFlo?
InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help organizations operate more efficiently. Gain a comprehensive 360° view of every client and case through a unified, intuitive dashboard.
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools. Generate custom, data-driven reports to strengthen your grant proposals and demonstrate measurable outcomes and easily export these reports to Excel or CSV.
With InfoFlo Nonprofit, your organization benefits from a fully customized, cost-effective system built to align with your unique workflows and compliance requirements—empowering your team to focus on impact, not administration.
Starting price
per month
Alternatives
InfoFlo’s user interface
InfoFlo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about InfoFlo?
Users say InfoFlo is a user-friendly CRM that helps them manage contacts, track communication, and organize customer information efficiently. They appreciate its customizable features, Outlook integration, and the ability to add modules as needed, which makes it adaptable for different business needs. They find the contact management and email syncing particularly helpful for daily tasks and communication tracking.
Some report that customer support can be slow or costly, and they find certain features or add-ons expensive or lacking. They mention the interface feels outdated and note occasional bugs, limited reporting, and challenges with mobile access or integration.
Select to learn more
Who uses InfoFlo?
Based on 101 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
InfoFlo's key features
Most critical features, based on insights from InfoFlo users:
All InfoFlo features
Features rating:
InfoFlo alternatives
InfoFlo
Starting from
20
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
eWay-CRM
Starting from
20
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
InfoFlo pricing
Value for money rating:
Starting from
20
/user
Per month
User opinions about InfoFlo price and value
Value for money rating:
To see what individual users think of InfoFlo's price and value, check out the review snippets below.
Ruth V.
CSR
Ruth R.
Marketing Assistant
InfoFlo integrations (8)
Integrations rated by users
We looked at 101 user reviews to identify which products are mentioned as InfoFlo integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
“We were only using Google calendar so it was critically important that we could integrate so we didn't miss any existing bookings.”
Mai M.
VP Live Events
Other top integrations
InfoFlo customer support
What do users say about InfoFlo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of InfoFlo customer support.
A number of users highlight fast, responsive, and highly motivated customer support that resolves issues quickly, even across time zones.
A subset of reviewers mention unclear support processes, extra charges for technical help, and difficulty accessing personal assistance.
Support options
Training options
To see what individual users say about InfoFlo's customer support, check out the review snippets below.
“Overall, InfoFlo is a reliable and useful CRM for managing contacts, tracking communication, and organizing customer information.”
Ruth V.
CSR
“Mainly for tracking customer info and keeping email threads in one place.”
Ruth R.
Marketing Assistant
“There is no support offered at all.”
Sandra G.
President
InfoFlo FAQs
InfoFlo has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. Does InfoFlo support mobile devices?
InfoFlo supports the following devices:
Android, iPad, iPhone
Q. What level of support does InfoFlo offer?
InfoFlo offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
