GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Salesforce Sales Cloud vs Shape Comparison (2026)
Add to Compare
Compare similar apps
HubSpot CRM
4.5
Zoho CRM
4.3
Bigin by Zoho CRM
4.7
Good recommendations?
Salesforce Sales Cloud
4.4
(18.8K)5
10.3K
4
6.4K
3
1.5K
2
264
1
166
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shape
4.6
(46)5
40
4
1
3
0
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Sales Cloud offers complete contact, lead and opportunity management, along with marketing automation, social collaboration, and more.
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
18.8K
5
4
3
2
1
10.3K
6.4K
1.5K
264
166
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.6
46
5
4
3
2
1
40
1
0
3
2
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“It is a powerful CRM that helps organize sales processes, improve visibility, and keep customer information structured. Once users understand the system and the workflows are configured properly, it becomes a strong tool for managing customer relationships, tracking opportunities, and improving collaboration across teams.”
Basel E.
IT
“With salesforce cloud , i can see complete view of the customer in seconds like there their billing history , previous conversation , outstanding bill , even the payment link and also its lot easier to update payment methods.”
AD
Arnold D.
Collection lead Iqor
“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS
Swaminathan S.
ERC Sr. Associate
Pros
“We explained our scenario to the chief revenue officer and the VP of sales very adamantly assured us this would not be the case with them. ”
Dan W.
Owner
“Shape's team consistently goes above and beyond to ensure that we have the support and resources we need. Whether it's a quick question or a complex issue, their responsiveness and commitment to excellence have made a significant difference in our operations.”
Jack H.
CEO
“The robust features and user-friendly interface have streamlined our processes and enhanced our productivity across the board.”
Jack H.
CEO
Cons
“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
RAUL M.
Software support
“Ive used it on the sales and integration front to automate campaign set ups - only problem is garbage in - garbage out so there needs to some automated improvements since admins dont always optimize”
MS
Marwa S.
Senior Solutions Engineer
“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW
Isla W.
Sales Operations Manager
Cons
“Getting a response back from anybody at customer service takes a minimum of 24 hours and they typically ignore 2/3 of the issues”
Dan W.
Owner
“The customer service is absolutely atrocious.”
Dan W.
Owner
“Failed to refund unauthorized charges.”
KA
Kat A.
Sales- Sr Loan Officer
- Vendor responds to reviews
- Last review10 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features180
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Admissions Management
- Agent Management
- Alerts/Notifications
- Alumni Management
- Amortization Schedule
- Application Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Attendance Tracking
- Audience Targeting
- Audit Trail
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Bid Management
- Billing & Invoicing
- Bookstore Management
- Borrower Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Cafeteria Management
- Calculators
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Candidate Management
- Cash Flow Analysis
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commercial Mortgages
- Commercial Property Management
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credit Reporting
- Critical Date Alerts
- Curriculum Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Digital Signature
- Document Automation
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Applications
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Escrow Management
- Estimating
- Exception Reporting
- Expense Tracking
- Facility Management
- Fee Management
- Field Sales Management
- Financial Aid Management
- Financial Management
- For AEC Industry
- For Appraisers
- For Borrowers
- For Brokers
- For Higher Education
- For Insurance Industry
- For Investors & Traders
- For Mac Devices
- For Property Managers
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Government Loans
- Graphical Data Presentation
- HUD Settlement Statements
- Housing Management
- Inbox Management
- Independent/Private
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lender Search
- Library Management
- Listing Management
- Live Chat
- Loan Management
- Loan Origination
- Loan Processing
- Loan Servicing
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Branch
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Company
- Multi-Currency
- Multiple Projects
- Onboarding
- Online Applications
- Online Calendar
- Online Payments
- Opportunity Management
- Outsource Processing
- Parent/Student Portal
- Patient Communications
- Patient Management
- Payment Processing
- Payment Tracking
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Pre-Qualification
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Pricing Management
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Promissory Notes
- Property Database
- Property Tax Management
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Refinance Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Residential Mortgages
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Scheduling
- School District
- Scoring
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Special Education
- Status Tracking
- Strategic Planning
- Student Portal
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third Party Loan Origination
- Third-Party Integrations
- Time Tracking
- Transportation Management
- Visual Presentation
- Web-based Deployment
- Workflow Management
- Total features163
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Admissions Management
- Agent Management
- Alerts/Notifications
- Alumni Management
- Amortization Schedule
- Application Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Lifecycle Management
- Assignment Management
- Attendance Tracking
- Audience Targeting
- Audit Trail
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Bid Management
- Billing & Invoicing
- Bookstore Management
- Borrower Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Cafeteria Management
- Calculators
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Candidate Management
- Cash Flow Analysis
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commercial Mortgages
- Commercial Property Management
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credit Reporting
- Critical Date Alerts
- Curriculum Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Digital Signature
- Document Automation
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Applications
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Escrow Management
- Estimating
- Exception Reporting
- Expense Tracking
- Facility Management
- Fee Management
- Field Sales Management
- Financial Aid Management
- Financial Management
- For AEC Industry
- For Appraisers
- For Borrowers
- For Brokers
- For Higher Education
- For Insurance Industry
- For Investors & Traders
- For Mac Devices
- For Property Managers
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Government Loans
- Graphical Data Presentation
- HUD Settlement Statements
- Housing Management
- Inbox Management
- Independent/Private
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lender Search
- Library Management
- Listing Management
- Live Chat
- Loan Management
- Loan Origination
- Loan Processing
- Loan Servicing
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Branch
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Company
- Multi-Currency
- Multiple Projects
- Onboarding
- Online Applications
- Online Calendar
- Online Payments
- Opportunity Management
- Outsource Processing
- Parent/Student Portal
- Patient Communications
- Patient Management
- Payment Processing
- Payment Tracking
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Pre-Qualification
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Pricing Management
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Promissory Notes
- Property Database
- Property Tax Management
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Refinance Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Residential Mortgages
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Scheduling
- School District
- Scoring
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Special Education
- Status Tracking
- Strategic Planning
- Student Portal
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third Party Loan Origination
- Third-Party Integrations
- Time Tracking
- Transportation Management
- Visual Presentation
- Web-based Deployment
- Workflow Management
Integrations
- Total integrations33
- Birdeye
- BombBomb
- Box
- ClearSlide
- Clio
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Filevine
- Five9
- GTM Workspace - Powered by ZoomInfo
- GetFeedback
- GoTo Meeting
- Gong
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft 365
- Microsoft Outlook
- Outreach
- Professional Services Cloud
- QuickBooks Online
- Salesforce Marketing Cloud
- Salesloft
- Slack
- Smartsheet
- Stripe Payments
- SurveyMonkey
- Tableau
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
- Total integrations8
- Birdeye
- BombBomb
- Box
- ClearSlide
- Clio
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Filevine
- Five9
- GTM Workspace - Powered by ZoomInfo
- GetFeedback
- GoTo Meeting
- Gong
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft 365
- Microsoft Outlook
- Outreach
- Professional Services Cloud
- QuickBooks Online
- Salesforce Marketing Cloud
- Salesloft
- Slack
- Smartsheet
- Stripe Payments
- SurveyMonkey
- Tableau
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
Alternatives
Explore similar apps
