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ServiceTrac Logo

Cloud-based service reference management software

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ServiceTrac - 2026 Pricing, Features, Reviews & Alternatives

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ServiceTrac overview

What is ServiceTrac?

ServiceTrac is a cloud-based reference management software that helps businesses handle sales and service operations on a unified platform. The tool allows executives to generate customizable reports, providing insights into the performance of different regions and teams.

ServiceTrac enables users to monitor leads, customer interactions, conversation rates, and more. The solution offers a location tracking application, EzRep, that provides real-time tracking of employees, ensuring better accountability and productivity.

Starting price


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ServiceTrac’s user interface

Ease of use rating:

ServiceTrac reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

ServiceTrac's features

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Asset tracking
Billing & invoicing
Calendar management
Case management
Compliance management
Configurable workflow
Contact database
Contact management
Contract/License management
CRM
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data security
Data visualization
Dispatch management
Document storage
Documentation management
Driver management
Eligibility verification
Email management
Email marketing
Email templates
Employee management
File storage
For field service
For manufacturers
Geographic maps
Geolocation
GPS
Historical reporting
Interaction tracking
Inventory management
Inventory tracking
Invoice management
Lead capture
Lead generation
Lead management
Lead qualification
Location tracking
Maintenance scheduling
Mobile access
Mobile time tracking
Monitoring
Online time clock
Order management
Parts management
Payment collection in the field
Performance metrics
Pipeline management
Policy management
Prioritization
Product registration
Quotes/Estimates
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Repair management
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Routing
Sales pipeline management
Sales reports
Sales trend analysis
Scheduling
Search/Filter
Service history
Service level agreement (sla) management
Service management
Status tracking
Supplier management
Support ticket management
Task management
Territory management
Third-Party integrations
Vehicle tracking
Warranty claims management
Warranty tracking
Web-based deployment
Work order management
Workflow management
Workforce management

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ServiceTrac integrations (2)

Top integrations

ServiceTrac support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online

ServiceTrac FAQs

Q. Who are the typical users of ServiceTrac?

ServiceTrac has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ServiceTrac support?

ServiceTrac supports the following languages:
English


Q. Does ServiceTrac support mobile devices?

ServiceTrac supports the following devices:
Android


Q. Does ServiceTrac offer an API?

No, ServiceTrac does not have an API available.


Q. What other apps does ServiceTrac integrate with?

ServiceTrac integrates with the following applications:
SMS API


Q. What level of support does ServiceTrac offer?

ServiceTrac offers the following support options:
Email/Help Desk, Phone Support

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