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Spektrix

Cloud-based ticketing, marketing & fundraising platform

Table of Contents

Spektrix - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Spektrix overview

What is Spektrix?

Spektrix is a box office and theatre ticketing software solution designed for arts, cultural, and live entertainment organizations. The platform offers a CRM system that integrates ticketing, marketing, and fundraising capabilities to help organizations build deeper connections with their audiences.

Spektrix's box office and ticketing module enables organizations to manage complex event setups and customer journeys, while the integrated marketing and communications tools deliver data-driven insights to inform personalized engagement campaigns. The fundraising workspace allows teams to effectively manage campaigns, pipelines, and donor relationships. Software's open API also facilitates integration with a variety of partner solutions to meet the unique needs of each organization.

Key benefits of using Spektrix

Allow customers to buy tickets online or at any box office point of sale, and configure commissions or fees if desired. Deposits can also be requested alongside ticket reservations and recurring payments can be set up.

Create and distribute email marketing campaigns and segment audiences to send targeted content to specific demographics. Track campaign progress with reports on conversions, opens and clicks.

Configure automated pre- and post-event emails to remind attendees of the details beforehand, and request feedback afterwards. Emails can be customized from pre-existing templates.

Log upcoming relationship management tasks and assign them to team members for completion. Users are each able to view and prioritize their assigned tasks and log progress and budget as they are carried out.

Benefit from barcode scanning in order to scan tickets upon entry to any event. When tickets are scanned the attendance status for that customer automatically updates within the Spektrix system, as well as overall attendance numbers.

Starting price

Alternatives

with better value for money

Spektrix’s user interface

Ease of use rating:

4.5

(37)

Spektrix reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.62/10

Rating distribution

Pros

“Overall it ha been a wonderful working relationship with Spektrix. They are a professional, organized, and innovative company that truly partners with its clients to help everyone succeed.”

Jeanna V.

Director of Marketing and Data Analytics

“On top of this, the support is tremendous - really helpful and great communication.”

James C.

General Manager

“Excellent customer service, great design, transformational for an organisation.”

Lindsay H.

Development Manager

Cons

“We constantly have trouble with the double emails it send for etickets. I wish the confirmation and tickets were sent together because the double email constantly causes problems with Spam filters.”

Kadence C.

Box Office Manager

“Trying to find something to complain about here is difficult. But I guess if I could change one thing,...implementation seemed to take a while (4 months).”

Christy G.

Director of Ticketing

“All the financial reports must be custom developed by Spektrix team. In worst, the team is not a finance person that they don't understand the financial requirements for audit or finance control.”

Carson C.

Financial Services Project Manager

Who uses Spektrix?

Based on 37 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Performing Arts

Entertainment

Music

Fine Art

Others

Use cases

Ticketing

Donation Management

Nonprofit CRM

Fundraising & Donor Management

Fundraising

Spektrix's key features

Most critical features, based on insights from Spektrix users:

Ticket reservations

4.6

(22)

Reporting/Analytics

4.1

(12)

Point of sale (pos)

4.3

(11)

Seating map

4.4

(12)

Barcode/Ticket scanning

4.1

(13)

Customer data management

4.5

(11)

All Spektrix features

Features rating:

4.2

(37)

Website management

3.5

(11)

Fundraising management

3.0

(2)

Donor management

3.7

(6)

Donation tracking

3.8

(6)

Online giving

3.8

(5)

Campaign management

2.0

(1)

CRM

3.0

(1)

Reserved seating

4.7

(14)

Contact management

5.0

(3)

For nonprofits

5.0

(5)

Website integration

(0)

Forms management

(0)

Web forms

(0)

Goal setting/tracking

(0)

Grant management

(0)

Interaction tracking

(0)

Membership management

(0)

Mobile access

(0)

Mobile ticketing

(0)

Online forms

(0)

Third-Party integrations

(0)

Task scheduling

(0)

Task management

(0)

Online ticketing

(0)

Onsite ticketing

(0)

Pledge management

(0)

Print-at-Home

(0)

Promotions management

(0)

Receipt management

(0)

Recurring giving

(0)

Reporting & statistics

(0)

Surveys & feedback

(0)

Summary Reports

(0)

Sales reports

(0)

Season tickets

(0)

Access controls/permissions

(0)

Activity tracking

(0)

Ad hoc reporting

(0)

API

(0)

Attendance management

(0)

Campaign analytics

(0)

Campaign planning

(0)

Campaign Segmentation

(0)

Contact database

(0)

Contribution tracking

(0)

Credit card processing

(0)

Customer database

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

(0)

Discount management

(0)

Document storage

(0)

Electronic payments

(0)

Email management

(0)

Email marketing

(0)

Email reminders

(0)

Email templates

(0)

Email tracking

(0)

Event calendar

(0)

Event management

(0)

Event scheduling

(0)

Event ticketing

(0)

Spektrix alternatives

Spektrix

4.5

(37)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.3

Customer Support

4.6

NationBuilder

3.8

(43)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.6

Features

3.8

Value for Money

3.9

Customer Support

3.8

DonorSnap

4.6

(405)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.8

Customer Support

4.8

Karani

5.0

(1)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Spektrix integrations (8)

Integrations rated by users

We looked at 37 user reviews to identify which products are mentioned as Spektrix integrations and how users feel about them.

Dotdigital

Integration rating: 3.5 (2)

“I kind of wish it was just built into the Spektrix ticket sales website. Its frustrating to have jump between the two.”

Kadence C.

Box Office Manager

Other top integrations

Spektrix support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Knowledge Base

Chat

24/7 (Live rep)

Training options

Webinars

In Person

Live Online

Documentation

Spektrix FAQs

Q. Who are the typical users of Spektrix?

Spektrix has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What languages does Spektrix support?

Spektrix supports the following languages:
English, Spanish

Q. Does Spektrix support mobile devices?

Spektrix supports the following devices:
Android, iPad, iPhone

Q. Does Spektrix offer an API?

Yes, Spektrix has an API available for use.

Q. What other apps does Spektrix integrate with?

Spektrix integrates with the following applications:
Zapier, Dotdigital

Q. What level of support does Spektrix offer?

Spektrix offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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