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NationBuilder

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Software designed for politics, advocacy, and nonprofits

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NationBuilder Pricing, Features, Reviews and Alternatives

NationBuilder product overview

What is NationBuilder?

NationBuilder is a web-based campaign management solution suitable for political campaigns and non-profit organizations. It includes integrated features of both content and membership management which help clients to reach their audience and engage with supporters. It serves customers across various sectors including nonprofits, advocacy, education and government, and is suitable for SMBs and enterprises. Some of its customers are Amnesty International, Airbnb, DMO, United Way, New Jersey Democratic State Committee and Republican Party of Florida.

Key benefits of using NationBuilder

• With NationBuilder, users can link their database contacts with Twitter, Facebook, LinkedIn and other social media platforms to broadcast messages and pull in social engagement activities.

• The solution supports scanning of documents through which users can scan various record sheets and minimize data entry time.

• The package includes 30 pre-built action page templates that can be customized to create sign-ups, petitions and donation pages.

• Users can segment voters geographically and create lists by visually segmenting supporters on a map for effective election campaigning.

• Users can bulk send emails to supporters and volunteers with pre-built themes or create their own one.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Webinars
Live Online
Videos

NationBuilder pricing information

Value for money

4.0

/5

41

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NationBuilder features

Functionality

3.9

/5

41

Total features

94

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates

NationBuilder users reviews

Overall Rating

3.9

/5

41

Positive reviews

73

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.41/10
Rating distribution

5

4

3

2

1

13

17

7

2

2

Pros
Great tool to engage customers but also fantastic CRM to increase customer interaction with my business.
We found that NationBuider has with very powerful tools to help drive our success.
This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.
Cons
System is in serious need of a user experience upgrade - badly. It was extremely frustrating to figure out and some of the services required code-knowledge.
Ultimately, between the odd culture and the mess of the social profiles, we ended up switching to a different software.
It's also very, very expensive. The "newsfeed" type feature showing people who subscribed/unsubscribed/interacted in social media was strange and useless.

Overall rating contenders

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Frank N.

Insurance, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes leading a movement possible

Reviewed 5 years ago

It's a great experience overall. The one thing that I wanted to add is that when I did have to call their tech support line with a problem, they were able to resolve everything quickly and easily.

Pros

I used this in a political campaign that was separate from my day job. I love how this combines everything that I needed to run and win in one package. I not only gave me what I needed as the campaign's IT guy, it provided every single person involved with what they needed.

Cons

The biggest con (if you even want to call it one) is that NationBuilder is so finely-tuned towards political campaigns that it doesn't work well with things are unrelated to that. (Yes, I know that's not much of a con but that really is the only drawback that I could think of.)

KB
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Katie B.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review!

Reviewed 3 years ago

Working with NationBuilder was fine - it was neither revolutionary nor deeply frustrating, it was overall fine. I neither loved it nor hated it, but can only recommend it for large nonprofits.

Pros

By far the best feature of NationBuilder is that it is so widely used -- this means that any question you have as already been asked by someone else and a step-by-step help doc is likely an easy search away. It was really easy to get questions answered and problems solved in this way.

Cons

This software is more powerful than a tiny nonprofit like my own needs. It's also very, very expensive. The "newsfeed" type feature showing people who subscribed/unsubscribed/interacted in social media was strange and useless.

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Jayson M.

Telecommunications, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great concept, but execution needs work

Reviewed 7 years ago
Pros

*Powerful CRM for non-profits and political organizations *Fantastic integration with social media. *CRM is great at identifying prospective supporters among multiple mediums such as social network, email, and webpage *Strong integrated communications tool that allows you to respond to engagements with your organization across multiple tools and automatically record your interactions within the individual user CRM profiles *CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool. *Financial tool to track donation progress for your organization

Cons

*Overall tool feels restrictive and lacks some basic features *UI is inefficient and not friendly to use and is intuitive only to people already in the development industry who may find this cumbersome. Menus in menus in menus. *Support is mostly paid and seen as a key business driver for the organization other than development requests. This is a curious business decision considering the tools complexity...

JB
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Janelle B.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nationbuilder is a dream come true for our business

Reviewed 5 years ago

This was so easy to use. We hired one of their recommended deveopers, they built the website and truly it was flawless.

Pros

Customer Service is ALWAYS there to help you. Everything is easy to understand, of course there is a bit of a learning curve, the software is flawless.

Cons

Really it's hard to think of anything that doesn't work for us other than the pricing will be high for us as we grow.

AM
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Amy M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not a great donor database

Reviewed 4 years ago

Nation Builder has been an easy way for us to manage our website, send out communications, and store donor information. We do not have an IT person, and with NB we really haven't needed one, as it's easy to fix any problems that come up.

Pros

I like having my website, email and donor info integrated into one place. It is an easy system to learn and the video tutorials are helpful, so it's easy to bring new members onto the team.

Cons

It isn't a superior product for any of its functions, particularly the donor database functionality. It is hard to get relevant info out of it to properly steward donors.

NationBuilder FAQs

Q. What type of pricing plans does NationBuilder offer?

NationBuilder has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of NationBuilder?

NationBuilder has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does NationBuilder support?

NationBuilder supports the following languages:
English, French, Spanish


Q. Does NationBuilder offer an API?

Yes, NationBuilder has an API available for use.


Q. What other apps does NationBuilder integrate with?

NationBuilder integrates with the following applications:
Countable, 123FormBuilder, Delve, Zapier, Kapta, RumbleUp, Blendr.io, Ujoin , FieldEdge, LeadsBridge, One Click Politics, Anedot, Congress Plus Advocacy, Eventbrite, Quorum, Prompt.io, CallHub, Revv, CallHippo, Phone2Action Grassroots, ISPolitical, Blitzfile, Ecanvasser, CallFire


Q. What level of support does NationBuilder offer?

NationBuilder offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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