StarChapter Pricing, Features, Reviews and Alternatives

It is a cost-effective way to manage association information, particularly with officer transitions. It also allows for quick and easy web site updates and various notifications to different member types. It has made membership information management and document retention a breeze as well!

Meeting registration requires multiple steps, which may be a deterrent for members who don't often use a computer or need to take extra steps to pay for an event , etc.

Thank you for your feedback, we really appreciate it as it helps us improve our product.

The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.

Reporting is what I like least about StarChapter. Historical information isn't easy to access.

Thank you for your feedback, we really appreciate it as it helps us improve our product. We are sorry to hear that you're experiencing difficulty with the reports. If you could please enter a support ticket, our team will get in touch with you to get more information.

It's attractive for the users. When you can get the features to work it has a polished looks. Content added in the admin menu is automatically added to the website.

Where do I start? I have a long list of complaints about this platform. If it were more user-friendly it would be great. Unfortunately it is not user-friendly or intuitive. I have used other systems that required much less customer service requests on my part. I would not call myself a tech expert but I do tend to navigate technology with mild to little difficulty, including editing my own website and some light coding, so I am not a complete novice. I am constantly having to go back and rewatch support videos or fiddle with the system because its just not intuitive. If and when i do figure out something that should be simple, the features are pretty nice, but the platform is so frustrating that I have not found the transition worth my while and I regret it.

Thank you for posting a review, we would like the opportunity to investigate your feedback further and we'll reach out to schedule some time.

Its simple and has the website/database/financials/surveys/emails all in one.

The email system is not pretty and has too many templates hidden/buried to update. Make it look more like constant contact and I have no more complaints. Love it

Thank you for your feedback, we are happy to announce that an update to the email functionality and templates will be available soon.

StarChapter has streamlined our volunteer organization's processes and saved each of us time — which is important as volunteers! It's eliminated the use of an email campaign system and invoicing system. It has streamlined our communication with the newsletter feature, and contacting members and non-members with the email templates makes our roles simpler. I love that each of our board members are learning how to maintain their own pages through StarChapter's Knowledgebase. Everything you need to know is in there and it's presented in a style that's easy to read, follow and understand. I've had to request support for a couple items that were more complex than what I could handle, and their support team has responded within a day or two to resolve the challenge.

I've been using the software for about eight months. I think I still have so much to learn — it's a very robust software — yet they do make it easy to use. I just wish I could dedicate more time to really diving in to understand the connections between the modules and how to maximize the software.