Starred Pricing, Features, Reviews & Comparison of Alternatives

Starred

Candidate Experience Feedback Solution

4.67/5 (15 reviews)

Starred overview

What is Starred?

Starred allows Talent Acquisition team to improve on their Candidate Experience. What's more, we equip them with the actionable insights they need to make better decisions. With leading lights like Spotify, VodafoneZiggo, Toast, Coca-Cola, Virgin Atlantic, Glovo, Elastic and Deloitte, the road ahead for better candidate experience feedback is looking good.

Our software integrates directly in your ATS and collects actionable feedback on autopilot, so your team can continue with what they are good at. More insights, less hassle.

Firefight email, real-time dashboard and priority matrix features help users to turn feedback insights into action. Starred’s firefight system ensures negative candidate experience is followed-up instantly by sending emails directly to the people capable of solving the issue. Our benchmarks allows recruitment teams to compare their candidate experience to companies in their area or branch.
www.starred.com

Pricing

Pricing options
Subscription
Free trial
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Dutch
Starred screenshot: The Starred Priority Matrix shows you what is driving your Candidate Experience and what you should focus on first. Starred screenshot: Starred is a respondent-friendly feedback solution. Starred screenshot: A bad candidate experience is costly for anyone. Bring the voice of your candidates to the table and deliver everyone a positive experience. Starred screenshot: We work with forward-thinking companies that want to excel in candidate experience

Starred reviews

Excellent
10

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.6
  5.0
Marcel Joosten

Absolutely the best feedback software there is

Used daily for 2+ years
Reviewed 2017-11-04
Review Source: Capterra

NPS scores and customer feedback on every order we got in our system, and every visit an accountmanager does onsite

Pros
It flexible, easy tot use and above that, easy to use for the client where you want the feedback from. We are connected through the API and send out daily feedbackforms in massive numbers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Innovative tool with high response rates. Easy to use, and easy to fill in!

Used weekly for 2+ years
Reviewed 2017-11-11
Review Source: Capterra

Pros
The Priority Matrix, showing us the key areas of how we can drive our business forward based on NPS. The great Customer support team, who are always ready to help. The friendliness of the tool itself and the high response rates we're getting with it, company is able to rapidly optimise and adjust whenever we have feedback

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Maartje Symons

Starred is extremely helpful and personal and the tool really user-friendly!

Used occasionally for 2+ years
Reviewed 2018-02-09
Review Source: Capterra

Pros
The software is very user-friendly so easy to use for our customers, it looks very clean and provides a really clear overview.

Cons
There's no widget yet which we can place on our website. But understandable since they are still constantly developing and improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sue Perry-Whitehead

Really great - fab tool and Starred are great people to work with

Used weekly for 2+ years
Reviewed 2017-10-31
Review Source: Capterra

A simple, brilliantly supported tool that is excellent value for money. This has given us a true understanding of our customer's voice across 6 countries

Pros
Extremely simple for customers to give feedback, excellent visualisation of results to explain them/take action inside your organisation. Any support needed comes from the team in a fast and efficient manner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elke Agten

Starred makes gathering customer feedback an easy experience

Used weekly for 1-2 years
Reviewed 2017-11-06
Review Source: Capterra

Greater insight in the user experience of our service

Pros
Simple and goal oriented interface. The single sheet format of the surveys and API integrations greatly benefit the high response we receive. Great and fast customer support team. Really helps us to solve problems and provide solutions.

Cons
Not much cons. Except that sometimes we miss some functionalities, because not everything is customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Starred features

API
Surveys & Feedback

Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Third Party Integration (259 other apps)

Additional information for Starred

Key features of Starred

  • API
  • Access rights
  • Benchmarking
  • CRM integration
  • Collaboration tools
  • Conditional thank you page
  • Customer activity tracking
  • Customized look and feel
  • Feedback automation
  • Feedback collection
  • Feedback management
  • Filter survey results
  • Forms management
  • Group management
  • Holding structure
  • Membership management
  • Multi-channel feedback
  • Multi-language
  • Negative feedback follow-up
  • Personal email invitations
  • Priority matrix
  • Ratings & reviews
  • Ready made questionnaires
  • Real-time dashboards
  • Status tracking
  • Survey management
  • Surveys & feedback
  • Tagging
  • User management
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Benefits

Integrating Starred into your ATS allows for the best feedback to come in automatically

Ready-made questionnaires are included for a range of use cases, and customization tools allow users to edit the look and feel of their invitation emails and surveys.

Our dashboards prioritize focus and show you what is driving your candidate experience

Our firefight emails allow you to control negative experiences.

Our Thank You Page allows you to ask positive candidates to leave a review on Glassdoor or ask for a referral