SmartRecruiters Pricing, Features, Reviews & Comparison of Alternatives

SmartRecruiters

Top rated ATS and recruiting software

4.19/5 (119 reviews)

SmartRecruiters overview

What is SmartRecruiters?

SmartRecruiters is a web-based talent acquisition platform that helps in recruitment marketing and offers collaborative hiring functionalities for recruiters. The product is used by recruiters across multiple industries such as retail, technology, entertainment and hospitality. It is designed to cater to the needs of SMBs and enterprises. Some of the major clients of SmartRecruiters are Informatica, IBM, FlowServe, Marc Jacobs, Skechers NAPA Auto Parts and General Mills.

SmartRecruiters’ recruitment marketing functionality allows users to build mobile-friendly career sites using job widget that has drag and drop tools to customize text, videos, images, colors and layouts. With predictive analytics, the users can advertise jobs strategically and post them on free as well as paid boards. Employee referral engines can also be created with SmartRecruiters wherein employees can view open jobs, make referrals, browse networks and check the current status of all the referrals.

Hiring managers and recruiters can collaborate and communicate with candidates, schedule interviews, manage job requests etc. through a single SmartRecruiters talent acquisition platform. Hiring teams can also get personalized news feed called Hireloop, for all hiring-related activities relevant to an individual. The solution can further consolidate the communication with candidates and add all attachments automatically to candidate’s profile. The candidates can track the status of their job application and connect with hiring team through a portal offered by SmartRecruiters.

The product offers integration with LinkedIn and other commonly installed platforms like SAP, Oracle, Workday, Ultimate Software etc. SmartRecruiters can easily be accessed through mobile apps available for both Android and iOS devices.
www.smartrecruiters.com

Pricing

Starting from
$10000/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, China, Europe

Supported languages

English
SmartRecruiters screenshot: SmartRecruiters - Collaboration to get hiring teams work togetherCollaborative To The CoreSmartRecruiters screenshot: SmartRecruiters - Consolidate communication with candidatesSmartRecruiters screenshot: SmartRecruiters - Distribute job ads to job boardsSmartRecruiters screenshot: SmartRecruiters - Get a 360° view of each candidateSmartRecruiters screenshot: SmartRecruiters - Operational and sourcing analytics to track & improve key metricsSmartRecruiters screenshot: SmartRecruiters - Tap into entire talent pool and leadsRepresent Your BrandSourcing OptimizedUse Your Favorite Vendors

SmartRecruiters reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.3
  4.3
Joanna Bergeron

A collaborative platform that is advancing our talent acquisition strategy

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Pros
simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons
Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

I love Smartrecruiters!

Used daily for 2+ years
Reviewed 2020-03-26
Review Source: Capterra

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros
Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons
There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

Used daily for 6-12 months
Reviewed 2018-03-23
Review Source: Capterra

A functional ATS that integrates with our other software and timely customer support.

Pros
I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Response from SmartRecruiters


Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Rachel McKinley

Highly Recommend SmartRecruiters!

Used occasionally for 6-12 months
Reviewed 2020-03-26
Review Source: Capterra

Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!

Pros
The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.

Cons
Sometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthew Clark

Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts.

Used daily for 2+ years
Reviewed 2018-03-21
Review Source: Capterra

The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Pros
The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Cons
Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SmartRecruiters pricing

Starting from
$10000/year
Pricing options
Subscription
View Pricing Plans

SmartRecruit: from $10k annually

Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.

SmartRecruiters features

API
Activity Dashboard
Applicant Tracking
Automatic Notifications

Activity Tracking (255 other apps)
Customizable Branding (291 other apps)
Customizable Reporting (294 other apps)
Data Import/Export (283 other apps)
Employee Database (275 other apps)
Employee Management (342 other apps)
Employee Onboarding (241 other apps)
Employee Portal (245 other apps)
Employee Self Service (244 other apps)
Performance Management (229 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (253 other apps)
Reminders (257 other apps)
Reporting & Statistics (432 other apps)
Self Service Portal (302 other apps)
Third Party Integration (334 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for SmartRecruiters

Key features of SmartRecruiters

  • Advanced recruiting analytics
  • Applicant tracking
  • Collaboration with hiring teams
  • Custom candidate forms
  • Custom job & candidate fields
  • Email notifications & integration
  • Google calendar integration
  • Interview scheduling & management
  • Interview scorecards
  • Job approval management
  • Job creation wizards & templates
  • Manage user roles & rights
  • Multiple custom hiring workflows
  • Pipeline dashboard
  • Real-time API toolkit
  • Reference & background checks
  • SEO & mobile optimized job ads
  • Share jobs on social networks
  • Single sign-on (SSO)
  • Social employee referrals
View All Features

Benefits

• SmartRecruiters offers sourcing and hiring plan analytics that allow users to analyze the cost associated with each hire by drilling down to the details of a specific job.

• The solution offers hiring managers a consolidated view of all the candidates & leads gathered from various job boards, career pages and social referrals.

• SmartRecruiters can improvise the security of processes through rights & roles management and ensures that the hiring team has the right level of information on candidates and jobs.

• The product ensures the compliance of the job ads and allows users to choose screening questions that are compliant with OFCCP, EEO and other international requirements.

• The solution offers the functionality of interview management by allowing users to integrate with Google calendar, schedule interviews, book meeting rooms and check the availability of the hiring team.