SmartRecruiters Pricing, Features, Reviews & Alternatives

SmartRecruiters

Top rated ATS and recruiting software

4.2/5 (125 reviews)

SmartRecruiters overview

What is SmartRecruiters?

SmartRecruiters is a web-based talent acquisition platform that helps in recruitment marketing and offers collaborative hiring functionalities for recruiters. The product is used by recruiters across multiple industries such as retail, technology, entertainment and hospitality. It is designed to cater to the needs of SMBs and enterprises. Some of the major clients of SmartRecruiters are Informatica, IBM, FlowServe, Marc Jacobs, Skechers NAPA Auto Parts and General Mills.

SmartRecruiters’ recruitment marketing functionality allows users to build mobile-friendly career sites using job widget that has drag and drop tools to customize text, videos, images, colors and layouts. With predictive analytics, the users can advertise jobs strategically and post them on free as well as paid boards. Employee referral engines can also be created with SmartRecruiters wherein employees can view open jobs, make referrals, browse networks and check the current status of all the referrals.

Hiring managers and recruiters can collaborate and communicate with candidates, schedule interviews, manage job requests etc. through a single SmartRecruiters talent acquisition platform. Hiring teams can also get personalized news feed called Hireloop, for all hiring-related activities relevant to an individual. The solution can further consolidate the communication with candidates and add all attachments automatically to candidate’s profile. The candidates can track the status of their job application and connect with hiring team through a portal offered by SmartRecruiters.

The product offers integration with LinkedIn and other commonly installed platforms like SAP, Oracle, Workday, Ultimate Software etc. SmartRecruiters can easily be accessed through mobile apps available for both Android and iOS devices.
www.smartrecruiters.com

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, China

Supported languages

English
SmartRecruiters screenshot: SmartRecruiters - Collaboration to get hiring teams work togetherCollaborative To The CoreSmartRecruiters screenshot: SmartRecruiters - Consolidate communication with candidatesSmartRecruiters screenshot: SmartRecruiters - Distribute job ads to job boardsSmartRecruiters screenshot: SmartRecruiters - Get a 360° view of each candidateSmartRecruiters screenshot: SmartRecruiters - Operational and sourcing analytics to track & improve key metricsSmartRecruiters screenshot: SmartRecruiters - Tap into entire talent pool and leadsUse Your Favorite VendorsRepresent Your BrandSourcing Optimized

SmartRecruiters user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.3
  4.3
Joanna B.

A collaborative platform that is advancing our talent acquisition strategy

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Pros
simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons
Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

I love Smartrecruiters!

Used daily for 2+ years
Reviewed 2020-03-26
Review Source: Capterra

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros
Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons
There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

Used daily for 6-12 months
Reviewed 2018-03-23
Review Source: Capterra

A functional ATS that integrates with our other software and timely customer support.

Pros
I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Response from SmartRecruiters


Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

Minimize review

Rachel M.

Highly Recommend SmartRecruiters!

Used occasionally for 6-12 months
Reviewed 2020-03-26
Review Source: Capterra

Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!

Pros
The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.

Cons
Sometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

I love SmartRecruiters!

Used weekly for less than 6 months
Reviewed 2020-06-11
Review Source: Capterra

Fantastic! Its been a dream to work with and I'm looking forward to launching in August!

Pros
I love how easy the system is to use for any and all levels of recruiters. The added features and CRM capabilities make it a system that stands out in the industry. It will change the way we recruit in a very positive way!

Cons
Sometimes the integration's and configurations can be difficult to do as SmartRecruiters doesn't allow for all characters to come through which can cause issues when you are integrating systems and trying to have two systems pass data back and forth - there seems to be a lot of errors but it's easy to fix as long as you have someone who can help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

SmartRecruiters pricing

Pricing options
Free
Subscription
View Pricing Plans

SmartRecruit: from $10k annually

Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.

SmartRecruiters features

API
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Assessment Management
Collaboration Tools
Self Service Portal

Customizable Branding (404 other apps)
Data Import/Export (459 other apps)
Employee Database (524 other apps)
Employee Management (508 other apps)
Employee Profiles (425 other apps)
Mobile Access (482 other apps)
Performance Management (449 other apps)
Recruitment Management (438 other apps)
Reporting & Statistics (643 other apps)
Reporting/Analytics (887 other apps)
Search/Filter (393 other apps)
Third Party Integrations (518 other apps)
Training Management (424 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for SmartRecruiters

Key features of SmartRecruiters

  • Advanced recruiting analytics
  • Applicant tracking
  • Collaboration with hiring teams
  • Custom candidate forms
  • Custom job & candidate fields
  • Email notifications & integration
  • Google calendar integration
  • Interview scheduling & management
  • Interview scorecards
  • Job approval management
  • Job creation wizards & templates
  • Manage user roles & rights
  • Multiple custom hiring workflows
  • Pipeline dashboard
  • Real-time API toolkit
  • Reference & background checks
  • SEO & mobile optimized job ads
  • Share jobs on social networks
  • Single sign-on (SSO)
  • Social employee referrals
View All Features

Benefits

• SmartRecruiters offers sourcing and hiring plan analytics that allow users to analyze the cost associated with each hire by drilling down to the details of a specific job.

• The solution offers hiring managers a consolidated view of all the candidates & leads gathered from various job boards, career pages and social referrals.

• SmartRecruiters can improvise the security of processes through rights & roles management and ensures that the hiring team has the right level of information on candidates and jobs.

• The product ensures the compliance of the job ads and allows users to choose screening questions that are compliant with OFCCP, EEO and other international requirements.

• The solution offers the functionality of interview management by allowing users to integrate with Google calendar, schedule interviews, book meeting rooms and check the availability of the hiring team.