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SmartRecruiters

Top rated ATS and recruiting software

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SmartRecruiters Pricing, Features, Reviews and Alternatives

SmartRecruiters product overview

What is SmartRecruiters?

SmartRecruiters is a web-based talent acquisition platform that helps in recruitment marketing and offers collaborative hiring functionalities for recruiters. The product is used by recruiters across multiple industries such as retail, technology, entertainment and hospitality. It is designed to cater to the needs of SMBs and enterprises. Some of the major clients of SmartRecruiters are Informatica, IBM, FlowServe, Marc Jacobs, Skechers NAPA Auto Parts and General Mills.

Key benefits of using SmartRecruiters

• SmartRecruiters offers sourcing and hiring plan analytics that allow users to analyze the cost associated with each hire by drilling down to the details of a specific job.

• The solution offers hiring managers a consolidated view of all the candidates & leads gathered from various job boards, career pages and social referrals.

• SmartRecruiters can improvise the security of processes through rights & roles management and ensures that the hiring team has the right level of information on candidates and jobs.

• The product ensures the compliance of the job ads and allows users to choose screening questions that are compliant with OFCCP, EEO and other international requirements.

• The solution offers the functionality of interview management by allowing users to integrate with Google calendar, schedule interviews, book meeting rooms and check the availability of the hiring team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Videos
Live Online

SmartRecruiters pricing information

Value for money

4.2

/5

132

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmartRecruiters features

Functionality

4.1

/5

132

Total features

33

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Self Service Portal
API
Alerts/Notifications
Recruitment Management
Workflow Management
Assessment Management

Functionality contenders

SmartRecruiters users reviews

Overall Rating

4.2

/5

132

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.93/10
Rating distribution

5

4

3

2

1

63

47

15

5

2

Pros
Ease of use - pretty interface - it helps to have something nice to look at when you are a recruiter looking at an ATS all day.
This is a nice tool to host job openings and embed them into your website for a clean look and easy choice for people to apply. It posts on a lot of free job boards too.
Great calendar integration (we have gmail). Great customer success team.
Cons
Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process.
I found the list to be a little clunky with how they update. A lot of times I had to leave the application and come back for the status to be accurately displayed.

Overall rating contenders

Overall Rating

Smart Recruiters Review

Reviewed 2 years ago

Transcript

Ryan L.: Hi. I'm Ryan, and I'm a manager of quality engineering. I work in the healthcare analytics industry,...

AvatarImg
AvatarImg

April A.

social worker

Civic & Social Organization, 201-500 employees

Review source

Overall Rating

Smart Recruiters

Reviewed 3 months ago

Transcript

April: Hi, I'm April. I'm a social worker. My rating for SmartRecruiters is a 4. For more information,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

A collaborative platform that is advancing our talent acquisition strategy

Reviewed 4 years ago
Pros

simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons

Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love Smartrecruiters!

Reviewed 2 years ago

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

Reviewed 4 years ago

A functional ATS that integrates with our other software and timely customer support.

Pros

I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing...

Vendor response

Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas:...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love SmartRecruiters!

Reviewed 2 years ago

Fantastic! Its been a dream to work with and I'm looking forward to launching in August!

Pros

I love how easy the system is to use for any and all levels of recruiters. The added features and CRM capabilities make it a system that stands out in the industry. It will change the way we recruit in a very positive way!

Cons

Sometimes the integration's and configurations can be difficult to do as SmartRecruiters doesn't allow for all characters to come through which can cause issues when you are integrating systems and trying to have two systems pass data back and forth - there seems to be a lot of errors but it's easy to fix as long as you have someone who can help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts.

Reviewed 4 years ago

The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Pros

The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Cons

Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

SmartRecruiters FAQs and common questions

Q. What type of pricing plans does SmartRecruiters offer?

SmartRecruiters has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of SmartRecruiters?

SmartRecruiters has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SmartRecruiters support?

SmartRecruiters supports the following languages:
English


Q. Does SmartRecruiters support mobile devices?

SmartRecruiters supports the following devices:
Android, iPad, iPhone


Q. Does SmartRecruiters offer an API?

Yes, SmartRecruiters has an API available for use.


Q. What other apps does SmartRecruiters integrate with?

SmartRecruiters integrates with the following applications:
DocuSign, SAP SuccessFactors HXM Suite, LinkedIn for Business, LinkedIn Talent Hub, Workday HCM, Google Calendar


Q. What level of support does SmartRecruiters offer?

SmartRecruiters offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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