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SurveyMonkey vs Zonka Feedback Comparison (2026)
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Good recommendations?
SurveyMonkey
5
6.8K
4
3K
3
498
2
91
1
49
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zonka Feedback
5
57
4
9
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.
Zonka Feedback is a cloud-based CX feedback and AI analytics platform for SMBs to enterprises, offering multichannel surveys.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
10.5K
5
4
3
2
1
6.8K
3K
498
91
49
- Value for money
- Ease of use
- Features
- Customer support
4.8
68
5
4
3
2
1
57
9
1
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jessica P.
Senior Marketing Analyst Lead
Emilia W.
Network Support Coordinator
Ashley G.
HR Manager
Pros
Leon D.
CTO
Leon D.
CTO
Majlinda M.
Consultant
Cons
Emilia W.
Network Support Coordinator
Ronith C.
Student
Emma W.
Assistant manager
Cons
Kristina A.
CEO
Evija P.
Regional HR and Administration Manager
Aditya S.
Proprietor
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features112
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Categorization/Grouping
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Coding
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Interactive Content
- Knowledge Management
- Landing Pages/Web Forms
- Lead Generation
- Learning & Development
- Live Results Sharing
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Purchasing & Receiving
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Word Clouds
- Workflow Automation
- Workflow Management
- Total features80
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Categorization/Grouping
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Coding
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Interactive Content
- Knowledge Management
- Landing Pages/Web Forms
- Lead Generation
- Learning & Development
- Live Results Sharing
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Purchasing & Receiving
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Word Clouds
- Workflow Automation
- Workflow Management
Integrations
- Total integrations85
- ActiveCampaign
- Administrate Training Management
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- Birdeye
- Chattermill
- ClicData
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fin
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Front
- G2 Marketing Solutions
- Gainsight CS
- Google Drive
- Google Forms
- GreenSpark
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Integry
- Jira
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Make
- Marketo Engage
- Marketo Sales Connect
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Minitab
- Monkedo
- NVivo
- Notion
- OneDrive
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Pipedrive
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Stitch
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Tremendous
- Tugger
- Unito
- UpMetrics
- Visme
- Workato
- Zapier
- Zendesk Suite
- Zoho Campaigns
- Zoom Events and Webinars
- Zuper
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
- Total integrations11
- ActiveCampaign
- Administrate Training Management
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- Birdeye
- Chattermill
- ClicData
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fin
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Front
- G2 Marketing Solutions
- Gainsight CS
- Google Drive
- Google Forms
- GreenSpark
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Integry
- Jira
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Make
- Marketo Engage
- Marketo Sales Connect
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft Teams
- Minitab
- Monkedo
- NVivo
- Notion
- OneDrive
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Pipedrive
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Stitch
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Tremendous
- Tugger
- Unito
- UpMetrics
- Visme
- Workato
- Zapier
- Zendesk Suite
- Zoho Campaigns
- Zoom Events and Webinars
- Zuper
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
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