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Zonka Feedback vs ReputationStacker Comparison (2026)

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Zonka Feedback

ReputationStacker

Overview

Zonka Feedback is a cloud-based CX feedback and AI analytics platform for SMBs to enterprises, offering multichannel surveys.

ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“It's simple buildouts for all surveys and managing how those surveys are taken.”

Leon D.

CTO

“The dashboards are clean and simple to understand.”

Leon D.

CTO

“Additionally, the communication with the staff (Rajat) was excellent, contributing to a smooth and positive experience”

Majlinda M.

Consultant

Pros

“Then it analyzes the review and flags it if the customer needs human follow up. And it auto-shares our reviews on FB & IG. And the reviews it gets push us higher in Google and AI recommendations.”

Damon S.

Business Manager

“Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions.”

Phil B.

Vice President, Marketing

“A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.”

Daniel S.

Brand Manager

Cons

“Once I have paid the plan 'Starter' my survey started work incorrectly and I have lost many responses.”

Kristina A.

CEO

“Customization was really painful process. If there was no CS, it would be impossible to even launch our project.”

Evija P.

Regional HR and Administration Manager

“One thing that I don't like is the UX, which needs a little modernisation, and I think the platform gets a little slow sometimes.”

Aditya S.

Proprietor

Cons

“We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide.”

Phil B.

Vice President, Marketing

“Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does.”

Mike C.

Manager

“Before using this system requesting reviews and tracking them wasn't handled consistently.”

Justin H.

Marketing Specialist