Zonka Feedback Multi-channel survey & feedback platform ( 4.75/ 5 8 reviews) 234 Alternatives to Zonka Feedback
Explore a recommended list of Zonka Feedback alternatives for your business in 2019. Compare alternatives to Zonka Feedback side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Online reputation management
What users mention about BirdEye See all reviews My customers love it and say how convenient it is for them to use. It has totally boosted my business and I love it. Generating great client reviews is very simple. The ease of sending out review invites is wonderful. The people at BirdEye are great to work with. We are having great results gaining online reviews.
Cloud based and on premise survey software
What users mention about Key Survey See all reviews As a loyal customer for at least ten years, I've been extremely pleased with KeySurvey.
Solutions for improving CX operational performance
Customer experience management with data collection & reports
Simplifying Business Communication
What users mention about Nextiva See all reviews Great pricing structure Amazing Customer Support, Simple, fast, robust, it's got it all what I was looking for. There are times where I calls are not coming in and its saying chat unavailable. It happens several times in a day so having said that, i hate it when that happens.
Experience management platform
What users mention about Qualtrics See all reviews I always get great service and support from the support line. They are focused, professional and help to solve any issue that I have. I love how it pays you just for your opinion. These are great people to deal with and their. I benefit from the ease of survey design, and my research benefits from the complexity of surveys that you can design.
Survey software for business consultants and leaders
What users mention about Spark Chart See all reviews I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. We have received very high response rates and our clients are very satisfied with the quality of the results. Sparkchart is the best in class survey software for power users. It lets you create very sophisticated surveys.
Net Promoter Score & customer experience management software
All-in-one market research & consumer insight platform
Net Promoter Score (NPS) survey platform
Client satisfaction solution
What users mention about Centercode See all reviews Overall experience is pretty good. The reporting feature is great. Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. The import process is cumbersome, and does not work well with large amounts of data.
Conversational survey tool
What users mention about SurveySparrow See all reviews SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It still has some lack of customization but they are working on it.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews It also gives you a good chance to save customers which could leave. It's be a great experience overall, got started quickly and started to get quality feedback on Day 1.
Automation, insights and best practices to grow a business.
Online surveys, polls, & quizzes with enterprise solutions
What users mention about SoGoSurvey See all reviews Besides, the support is great and they answer emails and questions super fast and in a very comprehensive way. I will definitely recommend it. Amazing site and easy to use and easy to contact your opinion with others friend, and most thing is more helpful and useful. The products tools are laid out well, easy for respondents to reply, and the reports were great! overall a wonderful and useful experience.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews It took me some time researching for the best way to make an interesting and good looking survey, and SurveyLegend was the best tool I found. It is a very good and beautiful site with a nice interface for poll or award ranking purpose. It was my first time doing a survey and I'm glad a friend recommended the platform because I loed how easy and simple it all was.
Web forms: as easy as 1-2-3!
What users mention about 123FormBuilder See all reviews 123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app. They went above and beyond to help ensure a successful conclusion to our trial evaluation. From obtaining leads, to registration and accepting payments, 123FormBuilder does it all at a decent price. It also helps that the forms look nice on any website page it's embedded in.
Enterprise survey features without the enterprise price tag
Don't Just Satisfy, DELIGHT
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews I also love that it is super easy for our customer so I don't feel like I am inconveniencing them with my request. This product is super easy to use, seamless to integrate, and we have recommended Podium to other dealers in our group. I felt very misled by the company and lost any trust I had in them. It was very disappointing.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews That's a powerful benefit, and one that will help you achieve greater success in your business. We haven't found anything that we dislike or has been a negative about Swell. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers.
Reviews & customer content marketing
What users mention about Yotpo See all reviews Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. Additionally, our account rep is super responsive and helpful with any questions or issues we run into. They are a superb organization to deal with and just pure class all around.
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews We had to cancel our subscription to this and other social tools at one point and it is the software I missed the most. Great information and a huge time saver. A great product for a very reasonable price. This software was really helpful and easy to use and we liked being able to have a tool to gauge our online presence.
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
AI-powered market research platform
Real-time feedback & engagement at team or company level
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews So, being well aware of our employees' needs, challenges and celebrations is key to our ongoing growth and success. It has provided us with a clear transparency of where our strengths lie and where we have room for improvement. We have been using WorkTango for about 9 months, and it has been awesome.
360-degree feedback survey solution
Talent management and employee engagement solution
What users mention about Quantum Workplace See all reviews Quantum and their team have been a wonderfully effective partner in our efforts to foster, track, and report on engagement here. I am not a technically talented person so sometimes have trouble navigating, but I think it is user error. Their tools are very good at translating vision into strategy and then execution.
People analytics & employee engagement software
What users mention about Peakon See all reviews Gives great insights into companies life, employees happiness, etc. Easy to setup and administer. No real issues with Peakon. Ve been a user for 2 years, and have no real negative feedback. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.
Employee engagement and recognition platform for enterprises
Survey software and questionnaire tool
What users mention about MySurveyLab See all reviews I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons. Mysurveylab.com has been doing an excellent job for us. I can't find any cons except it' only sometimes hard to find some features.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews Excellent experience, easy to set up and the staff at "get more reviews" were friendly and helpful. To be blunt, I have recommended them to anyone and everyone interested in online reviews. I am a total fan of this team and service. I have only used the free trial and I like it very much and will recommend.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews We have grown our reviews from 8 to over 100 in less than a year. We are thrilled with the success we are having with Broadly. We have gotten an overwhelming positive response from our clients with any positive reviews daily. It has been a wonderful tool for our business. Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
Net Promoter Score & customer feedback collection
Web-based online survey solution
What users mention about QuestionPro See all reviews I have one very good experience using QuestionPro in his free mode and the free professional trial with very good results and support. We are really happy with QuestionPro and can only recommend it to other NGO's to work with. The system does everything we need it to do and the support is outstanding.
Product experience analysis platform
Online survey creation and data analysis
What users mention about SurveyMethods See all reviews The greatest benefit is being able to confidently tell others that we conduct secure and anonymous elections. We love the ease of use in designing and sending surveys to compile information quickly. Survey Methods has a very user friendly interface. I can develop an extensive survey and have it launched in a matter of minutes.
Online survey & feedback collection tools
Online, CAPI & CATI survey software for market researchers
Real-time insights for quick-turn, automated research
What users mention about QuickSurveys See all reviews Strong customer service. Good ability to survey panels. It is easy to program questions and the reporting has good features. Solid tool for the money paid, but best for simple surveys.
Marketing automation platform with push notifications
Flexible online survey software
What users mention about Voxco Survey Software See all reviews I have used Confirmit (18 years), SPSS dimensions (3 years), Survey writer (5 years), two different in-house proprietary software packages and Voxco is by far the worst. Voxco's entire team at all levels is also fantastic to work with. It is difficult to re-use answer lists unless they are 100% identical. There is no inline filtering or masking.
Everything surveys—made simple and powerful.
What users mention about Zoho Survey See all reviews Easy to use, love that it is free to use and has lots of features. The reports are pretty clear and useful. Thanks to the colleagues of HR, we enjoy this excellent tool for the valuation of our work. I am very impressed by the reports that this generates. Also, the interface with mail chimp was great.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews Love the ability to see who is opening emails, clicking, ignoring, etc. It is super helpful to have these kind of analytics. On top of Constant Contact's own support team there are a lot of users of constant contact so there is a good community to help you learn.
Custom form creation and mobile data collection software
Assessment scoring, survey and feedback tool for coaches
Entertaining Surveys, Serious Results
What users mention about Survey Anyplace See all reviews Great support team, sleek interface, user friendly and overall a great pleasure to use for marketers. They have amazing customer service and really go the extra mile to help make sure their clients are building the best surveys possible. I love being able to receive valuable feedback in creating and evaluating events. This works like a charm.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. What I like most about your software is the flexibility in our ability to make changes to how it is customer facing. Since it is so easy to use we are getting a lot faster return on customer feedback. If someone is dissatisfied we know immediately and can address the problem upfront and quickly.
Customer experience and survey solution for SMBs
NPS solution for flexible data collection & analysis
What users mention about SurveyMonkey CX See all reviews Overall I highly recommend CX. Not only do you receive a great product but also a great team to help you along the way. The actual sending interface of the survey is TERRIBLE, it is incredibly confusing if a survey sent, which ones sent and when. The software is easy to use and there is great support if you need it. The system flows the way you would expect.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with. Easy to use a great solution to start with. Well instructed, with great customer support all around 24/7.
Web based customer support
AI-powered customer engagement platform
Customer Success Platform
Business marketing software for small businesses
What users mention about Revetize See all reviews In addition to the increase in visibility I have received since using Revetize, I have also benefitted from increased customer loyalty. And sending out promo's has been awesome. Thanks to Revetize we are happy camper's. There are a lot of things you can customize, and it relieves some of the headache marketing can cause. Its set up nice, and is very appealing.
Local SEO for multi-location brands
Idea & innovation management solution for SMEs
Reviews collection and reputation management
Reputation management software
Customer marketing platform
What users mention about Annex Cloud See all reviews Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers. Can target most loyal customers effectivley and reward them with points for their purchases.
Reputation & review management
What users mention about Elevatie See all reviews I do hàve anything bad to say about this network because for me they have always been on there game. It will sometimes just shut down with no warning of an update coming. I like how you can get the software customized to your liking álso how quick and easy it is to use.
Reputation & social media management platform
All-in-one management software built for small business
What users mention about Thryv See all reviews I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful. Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. I do appreciate this website and Team doing their best to help me. I hope this relationship works out.
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Great customer service, great and easy to use software that quickly and effectively gets client information published on the web. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Good integration with directory listings, but only a few of them are really important for your business.
Customer review management platform for online businesses
What users mention about Trustpilot See all reviews Our clients love our software so it is great to have a means that they can convey that in an unbiased forum and Trustpilot is just that. Customer Service was really great. Really good to hear back from customers what they liked and what we should improve. Great interface, good integration, powerful impact, great filtration, tagging options, good invites, managing is great.
Fast efficient data capture.
Email marketing & social media marketing software
What users mention about iContact See all reviews The professionalism of each email because of their awesome templates are top notch. I highly recommend them. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.
Intra-social employee recognition & points-based rewards
Year-round, 360 degree feedback for teams
All-in-one corporate wellness platform trusted by providers
Brandable Mentorship Apps, Mentoring and Learning Software
Sales performance management tool
Employee engagement solution for businesses of all sizes
Digital signage for visual communications
Engineering insights & analytics platform
Send alerts to employees via mobile, email, SMS or desktop
Goal & performance management software
What users mention about PerformYard Talent See all reviews The people are great, helpful and encouraging. They make getting the product up and running very easy. Great website for streamlining goals and reviews. I like having a digital record of my accomplishments, which makes it easier come review time. PerformYard has been great. Great support and implementation assistance.
Performance management & feedback solution
Performance Management Software
What users mention about Performance Culture See all reviews In addition their team is very knowledgeable, extremely helpful and passionate about setting our company up for success. I like that this product is so simple to use and provides a lot of good tips to help you a long the way. The software provides excellent tutorials and videos and the Performance Culture team is excellent.
Cloud based Intranet solution
What users mention about MyHub See all reviews Play around in it before you start putting a lot of effort into building the pages. Test page permissions, groups, and editing the modules.
The People Engagement® platform.
What users mention about Jostle See all reviews It can be made to work but it was far more painful than any other vendor I've setup SAML authentication with. The documentation is horrible and even flat out wrong in some areas.
Performance appraisal & culture review for teams
What users mention about Threads Culture See all reviews Great software, easy-to-use, excellent way to define and promote the values that are truly important to your company. I like the ability to focus on employee strengths related to organizational values. We really like how the product measures both Job performance separate from Culture then blends the scores to give a true more effective rating.
Employee app & portal for remote teams
Employee engagement, surveys & action planning
Cloud-based employee reward and recognition platform
What users mention about Qarrot See all reviews Very pleasant to use and the perfect tool for giving the right motivation to keep up with good work. Once the employees are invested and excited about the program they really jump at the opportunity to earn rewards. Opportunity for staff to recognize good support from colleagues and for senior management to be aware of what good work goes on.
People success and engagement platform for global companies
Real-time goal & OKR management platform
Employee engagement and social recognition platform
Performance management solution for businesses of all sizes
Digital collaboration Workplace & Social Intranet Platform
Branded communication platform & task management tool
What users mention about Speakap See all reviews Very pleasant interaction, very pleasant delivery and support, and overall a solid team of individuals committed to client/partner success. Speakap is really good to mantain a good comunication among the company specially in the companies with to many employees and departments. Speakap is not a documentmanagement system and the search function does not work optimally.
The complete performance appraisal solution.