TicketSearch Reviews - Pros & Cons, Ratings & more

Showpass

ThunderTix

SaffireTix

With TicketSearch, organizations of any size can sell tickets, registrations, seminars, goods, as well as receive donations and manage customer interactions.

TicketSearch

Android

Linux

Web-based

Windows

iPad

iPhone

Executive Director

The lack of integration with other platforms such as stripe and wordpress. The lack of overall automation.

Development & Communications Associate

I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent.

Event Manager

It looks clean and crisp to our patrons, the back end is easy to use, and our employees can use it with ease.

Associate Producer

Excellent Client Service and Remarkable Customizaton.

Member of the Board of Directors

A great solution for a very small company like ours.

No surprises - it did what we expected and could do everything promised. Which was a common problem with other services we've used in the past).

Ticket Director

Whatever features we used in the past we became use to the new system without too much difficulty and a little bit of tweaking so we were able to accomplish what had been done in the past.

Box Office Manager

The options are still a little limited. Competing theater sites in our area can show photos of seat views, and can also have other options we don't seem to be able to use in our system.

Eventbrite

Salesforce Sales Cloud

A solid ticketing option

Appreciate the review John! For clarification, TicketSearch is fully integrated with Stripe including their credit card terminal for ease of online and walk-up credit card payments. Plus, TicketSearch integrates with a number of other payment gateways. TicketSearch takes integration requests from our customers seriously and requests like Wordpress are always considered for future integrations. Many of the box office processes are automated, like pre/post event emails, on-sale and off-sales for events and ticket types if the Admin sets up the automation.

I have no problems that the AMAZING TicketSearch team has not been able to solve.  This is a great program and a great company to work with!

Omak Stampede P.R.C.A. Rodeo

Hi Sarah! Thank you for the glowing review. TicketSearch can already automatically assign seats across all of your events when buying a Subscription or Flex package. To add to this great function, TicketSearch is looking at the ability to send out renewal notices to subscribers with their seats attached. A great feature to have and a real time saver. Stay tuned. Thanks again! 

Ticket Search review

Thanks for the review Matthew! A lot of the success you had was the fact that your team engaged so well with the TicketSearch Team. Together, we put 110% into your managed services, your phone and event-day sales, your scanning and your staff were responsible for the success of your events. For our part, your TicketSearch Team provided our design & customization skills for your online and special tickets, as well as online payment gateway and reporting reconciliation services. Your Team looks forward to assisting you with your next event! – Danté

Very positive.  Great support.  No surprises - it did what we expected and could do everything promised. (which was a common problem with other services we've used in the past).  A great solution for a very small company like ours.

Lots of flexibility, easy to use and meets all of our needs

We appreciate the review Rick! TicketSearch is a modern ticketing system and for that reason, the system can do many things better than platforms you’ve used in the past. And for a great price! I'm glad the TicketSearch Support Team's efforts have helped create a great experience for you by helping you automate pre and post event emails generated from TicketSearch. It's important to keep in mind that your MailChimp subscription plan may dictate the functionality you get from the MailChimp integration. Thanks! 

Loving TicketSearch. It looks clean and crisp to our patrons, the back end is easy to use, and our employees can use it with ease. 

TicketSearch Review

Thanks for the review Amy! Yes, your venue was a bit of a deviation from what we are used to setting up. I’m glad that the TicketSearch Team was able to help you implement all the features you needed to be successful. Reports are always a challenge as it seems no organization needs the same report. TicketSearch is always introducing new fields and filters for Custom Reports, plus, if you contact us with what you need, we can try and generate the report for you. Thanks again.

Good! Anything we have needed help with, they are able to help us with in a timely manner.

Great for Theatres!

Thanks for the great review Sabbrina! Seat View Images and seat descriptions ARE available for you in TicketSearch. We're proud to be able to say that the price for the full TicketSearch system can’t be matched by any other box office system. Your TicketSearch Support Team will reach out to you and discuss what you are missing and add them to the TicketSearch, Ticketing Built Your Way list. Thanks again!

Valuable part of our sales process

Thanks for taking the time to leave a review Cyndee! We're happy to hear that the extra analytic tools and reports worked out so well for you. New ticketing systems can be a challenge and sometimes even overwhelming, but your TicketSearch Team is dedicated to making your first on-sale as smooth as possible. A positive ROI for everyone! 

I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent. 

Love it!

Thanks for taking the time to provide a review Heather. Based on feedback and suggestions from you and similar orgs to our “Ticketing Built Your Way” program, our TicketSearch 'Pay What You Want' ticket is live, and has been a great success so far. It has all the features of a regular ticket type, plus a few more to make sure it works for all kinds of applications. Please keep up the feedback to Ticketing Built Your Way. You may also like the Waitlist and Abandoned Cart features. TicketSearch is always looking at ways of improving system functionality. Thanks again.

We do not have a business problem with TicketSearch.  As of now, the ticketing system is working and fulfilling our needs.  

TicketSearch for Everyone

Thank you for your review Eileen. We’re happy that the switch from your old system went so well for you. Taking on a new system can have challenges and your team did a great job learning TicketSearch. We appreciate that when they had any questions, they reached out to support for answers. Regarding the patron look up, TicketSearch does start to filter information based on the number of letters (min. 3) you input into the search fields. The more letters and the more search fields you use, the more TicketSearch will sort through the database for what you want.

Great service

Moving to a new ticketing system is never without challenges. That’s why the TicketSearch Team works with you, providing how-to videos, Zoom meetings, emails with tutorials and phone calls to make sure you have a smooth first on-sale. Even after that first on-sale, TicketSearch is always there to provide help. Thanks for taking the time to leave us a great review Sylvia!

They really helped us open a new market with their excellent database and ticket ordering system. 

Excellent Client Service and Remarkable Customizaton

Thank you for taking the time to leave this stellar review of TicketSearch. Ticketing software can be challenging when it comes to the odd bug and we're happy to hear that TicketSearch has worked well for you. Thanks again for the positive feedback!

Overall experience with Ticketsearch is a A+ (Great), no complaints.

Outstanding Ticketsearch Company

As always, it's great to hear from you Stephen, and we appreciate you taking the time to leave a review. We always make ourselves available when a client has urgent business critical issues and if required, elevate the issue to our TicketSearch engineers.

I can honestly say that TicketSearch is one of the main reason why our event was a success.

TicketSearch was big reason for our success

Tom, thank you for this amazing review! Everybody on the TicketSearch Team takes pride in making sure your events and issues with your fans were handled well. The TicketSearch customizable reporting functions allow for the scheduled-custom reports that were so important for you. At TicketSearch, our goal is to make the ticketing process as easy and stress-free as possible, and we're happy that we were able to provide this level of service to you. Thank you again for your kind words. The TicketSearch Team is ready to start working on your next event!

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