App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

TicketSearch Logo

Write a review

Event Management & Ticketing Built Your Way

(0)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

TicketSearch Pricing, Features, Reviews and Alternatives

TicketSearch FAQs

Q. What type of pricing plans does TicketSearch offer?

TicketSearch has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TicketSearch?

TicketSearch has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does TicketSearch support?

TicketSearch supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does TicketSearch support mobile devices?

TicketSearch supports the following devices:
Android, iPad, iPhone


Q. Does TicketSearch offer an API?

Yes, TicketSearch has an API available for use.


Q. What other apps does TicketSearch integrate with?

TicketSearch integrates with the following applications:
authorize.net, ArtifaxEvent, Stripe, cybersource, Mailchimp


Q. What level of support does TicketSearch offer?

TicketSearch offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, Chat

TicketSearch product overview

What is TicketSearch?

With TicketSearch, organizations of any size can sell tickets, registrations, seminars, goods, as well as receive donations and manage customer interactions. TicketSearch is a complete event ticketing, box office administration, CRM, and fundraising solution.

Key benefits of using TicketSearch

- Fully customizable white label system presenting your brand first. Not ours!
- Integrate your own payment gateway to have revenue deposited directly to your bank account
- Customizable CRM system with the ability to add fields
- Create private links and discount options for both VIP and regular patrons
- Integrate MailChimp, Google Analytics, Google Tag Manager, and UTM Salesforce

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum
Chat

Training options

In Person
Live Online
Documentation
Videos
Webinars

Not sure about TicketSearch? Compare it with a popular alternative

TicketSearch logo

TicketSearch

4.9
(13)
VenueSumo logo
5.0
(4)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

300

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

TicketSearch pricing information

Value for money

5.0

/5

13

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TicketSearch features

Functionality

4.4

/5

13

Total features

44

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
API
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Templates

Functionality contenders

TicketSearch users reviews

Overall Rating

4.9

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

11

2

0

0

0

Pros
I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent.
It looks clean and crisp to our patrons, the back end is easy to use, and our employees can use it with ease.
Excellent Client Service and Remarkable Customizaton.
Cons
The lack of integration with other platforms such as stripe and wordpress. The lack of overall automation.
No surprises - it did what we expected and could do everything promised. Which was a common problem with other services we've used in the past).
No surprises - it did what we expected and could do everything promised. Which was a common problem with other services we've used in the past).

Overall rating contenders

SA
AvatarImg

Stephen A.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding Ticketsearch Company

Reviewed a year ago

Overall experience with Ticketsearch is a A+ (Great), no complaints.

Pros

Ticketsearch customer service is oustanding, and the product is exactly what we are looking for.. We are pleased with the service and product we recieve from the Ticketsearch business.

Cons

Weekend contact, need to be more available 24 hours a day all week for companies that's open 24/7

Vendor response

As always, it's great to hear from you Stephen, and we appreciate you taking the time to leave a review. We always make ourselves available when a client has urgent business critical issues and if required, elevate the issue to our TicketSearch engineers.

EG
AvatarImg

Eileen G.

Fine Art, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSearch for Everyone

Reviewed a year ago

We do not have a business problem with TicketSearch. As of now, the ticketing system is working and fulfilling our needs.

Pros

TicketSearch was fairly easy to integrate with our theater and its needs especially having used another system in the past. Whatever features we used in the past we became use to the new system without too much difficulty and a little bit of tweaking so we were able to accomplish what had been done in the past. The employees were more than helpful and can't say enough of the speed in being able to reach them with a question or concern.

Cons

I can't say exactly what was least about TicketSearch except that it was just getting use to a new system. However I would like to see the customer search a little more forgiving. If last names are not exactly correct it will not show if that person was a customer previously.

Vendor response

Thank you for your review Eileen. We’re happy that the switch from your old system went so well for you. Taking on a new system can have challenges and your team did a great job learning TicketSearch. We appreciate that when they had any questions, they reached out to support for answers. Regarding the patron look up, TicketSearch does start to filter information based on the number of letters (min. 3) you input into the search fields. The more letters and the more search fields you use, the more TicketSearch will sort through the database for what you want.

JC
AvatarImg

John C.

Performing Arts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

A solid ticketing option

Reviewed 5 months ago
Pros

Excellent customer service. Excellent price.

Cons

The lack of integration with other platforms such as stripe and wordpress. The lack of overall automation. The sometimes un-intuitive user experience as an administrator.

Vendor response

Appreciate the review John! For clarification, TicketSearch is fully integrated with Stripe including their credit card terminal for ease of online and walk-up credit card payments. Plus, TicketSearch integrates with a number of other payment gateways. TicketSearch takes integration requests from our customers seriously and requests like Wordpress are always considered for future integrations. Many of the box office processes are automated, like pre/post event emails, on-sale and off-sales for events and ticket types if the Admin sets up the automation.

HC
AvatarImg

Heather C.

Performing Arts, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love it!

Reviewed a year ago

I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent.

Pros

I looked at many different ticketing systems before choosing TicketSearch. It has been great for our company as it is very flexible which is important since we do so many different types of events. We have used it for our drive-in shows during covid, for rentals that use our box office, for our season performances and for our fundraising event. It is easy to add a donation option to the payment path, create promo codes, the reporting options are great, the system is easy to use.

Cons

It is missing the ability to do a pay what you can ticket, but with the customized donations it was easy to create a work around for this. The team at TicketSearch are always improving the system and open to feedback of what their users would like to see so there haven't been any negatives.

Vendor response

Thanks for taking the time to provide a review Heather. Based on feedback and suggestions from you and similar orgs to our “Ticketing Built Your Way” program, our TicketSearch 'Pay What You Want' ticket is live, and has been a great success so far. It has all the features of a regular ticket type, plus a few more to make sure it works for all kinds of applications. Please keep up the feedback to Ticketing Built Your Way. You may also like the Waitlist and Abandoned Cart features. TicketSearch is always looking at ways of improving system functionality. Thanks again.

MB
AvatarImg

Matthew B.

Entertainment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Client Service and Remarkable Customizaton

Reviewed a year ago

They really helped us open a new market with their excellent database and ticket ordering system.

Pros

The folks who staff Ticket Search are brilliant at what they do, coming up with customized solutions to the unique challenges an individual company like ours has faced in setting up a new ticketing system. They work hard at coming up with ideas on how best to help us and are incredibly fast to respond when an issue arises. Lovely people who have a great product to offer that is incredibly reasonably priced and who never blame their clients when something goes wrong. Top-notch on every level.

Cons

There are the odd bugs that still need to be worked out, but they have not prevented us from having a perfectly workable system.

Vendor response

Thank you for taking the time to leave this stellar review of TicketSearch. Ticketing software can be challenging when it comes to the odd bug and we're happy to hear that TicketSearch has worked well for you. Thanks again for the positive feedback!

Common TicketSearch comparisons

Related categories