TIMIFY Pricing, Features, Reviews & Comparison of Alternatives

TIMIFY

Online Scheduling and Resource Management Software

4.44/5 (18 reviews)

TIMIFY overview

TIMIFY allows users to manage all of their appointments in an online calendar, or through native apps for smartphones, tablets, and laptop or desktop computers. Users can add in services with information on their durations and prices, and organize them into categories to create a service portfolio, with control over which services are displayed to clients online, and which can only be booked by staff. Multiple employees can be added, with configurable working times and assigned services to ensure that bookings can only be made during employees’ working hours. Services can then be booked by clients through an embedded booking button in the business website, Facebook page, an independent mini-homepage on the TIMIFY website, or within the TIMIFY app for iOS and Android.

Automated email reminders can be sent out to clients by TIMIFY either 24 or 48 hours before an appointment, designed to reduce the number of no-shows by reminding clients of the data and time of their booking, and giving them an opportunity to cancel if necessary. Special offers can be created to discount specific services with user-defined time periods and availability limits, to attract new customers or reward returning clients, run seasonal promotions, or launch new services. Offers are automatically displayed at the top of the service list in the booking widget.
www.timify.com

Pricing

Starting from
$39.90/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 6 other markets, Germany, India, Japan, Latin America, Mexico, United Kingdom

Supported languages

English, French, German, Hungarian, Irish and 4 other languages, Italian, Polish, Russian, Spanish
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TIMIFY reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.4
  4.6
Anna-Maria Stiegeler

Timify - gives you more time for things that really matter

Used daily for free trial
Reviewed 2018-11-16
Review Source: Capterra

So, I only need TIMIFY once a year for about a month for my unsalaried work. It's just to let people book a "Santa-Service" for their kids (catholic tradition). When I found TIMIFY I was relieved, because it saved my so much time - i don't need to be home, so that people can call me and book their dates on phone. They can do it on TIMIFY and I can easily check dates from everywhere I am. It helps you to focus on important things and is easy to use and handle. If you're in trouble or having problems you can't solve by reading the manuals oder FAQs, costumer service is accessible and replies within a short period (only a few hours, depending on the time you contact them).

Pros
TIMIFY is totally easy to use, even if you're not a pro by building a website. You only need to follow the guidance tour. Your costumers can book free dates by different employees of your business - you're allowed to fill in your hours, block dates, set different booking times for your employees and set varying panels for your costumers to complete. If someone books by a time you're already blocked, you can easily cancel the reservation. Thumbs up for the fact that you can use TIMIFY on Smartphone, Tablet or PCs. So you're not relied on working from home or a static working place. I'm most excited about their costumer service. Without being intrusive, they give you the feeling to always be responsive and helpful. You'll get Mails, asking if everything is fine and ask you to give constructive feedback. If there's anything you complain or don't understand, they will work as fast as possible to fix your problem or accommodate concerning your wishes. So I can completely recommend you TIMIFY for your business!

Cons
If you wanna test the classic version, you're automatically testing the premium version - that's a little bit confusing, but the costumer service is working on that problem already.

Response from TIMIFY


Dear Anna-Maria

We're delighted you found our software so beneficial. Thanks for taking the time to tell us!

As you said, our customers will be able to decide when they want to star the 14 day free Premium trial. We know that can be confusing and we are working to change this as fast as we can.

Once again thanks a lot!

Your TIMIFY team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melvin Wright

Five Stars All Round

Used daily for 1-2 years
Reviewed 2018-11-14
Review Source: Capterra

TIMIFY provides a way both I and my clients can keep track of appointments, it also gives them the flexibility to schedule appointments at their leisure. For me, I can enter appointments wherever I am, at the treatment room or on the go and know it will always be up to date.

Pros
Ease of setting up an account, integrating it with my website and Facebook page and not needing to give clients step by step instructions, its very intuitive.

Cons
Unable to change bookable times of individual days, only days per week which then carry throughout the year. For example most days I work 9.30am - 2.30pm then 6.30pm - 9pm, however when I'm with a Corporate Client work 9am - 5pm so need to amend the diary to enable their employees to book online, but doing so has allowed other clients to slip in at times I wouldn't normally be working.

Response from TIMIFY


Hi Melvin,

Thanks for your review. We¿re really happy you find our software so helpful.

Have you tried out our Shift Planner tool? It gives you the flexibility to set your schedule exactly as you wish, to address the concern you outlined. Here¿s some more info¿(https://www.youtube.com/watch?v=5ft5CYmG9cI). If you haven¿t tried the Shift Planner, and are not a Premium user, contact our CRM via the live chat on our website, who will be happy to give you a complimentary trial for 10 days.

Best,
Your TIMIFY team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rowland Smith

Good not great

Used daily for 1-2 years
Reviewed 2019-01-08
Review Source: Capterra

Good not great, TIMIFY suggest they take on board customer comments but I’m none the happier with it than I was day one. If some simplification changes were to be made it would be a great tool but sadly it only rates as clunky but functional in my opinion. Currently experiencing difficulty with the client email confirmation not working currently waited 2 days and still no response.

Pros
client data storage and calendar booking system. It’s nice that it keeps a service history and also the ability to email the client booking details.

Cons
No function to view customer address details from the appointment directly, this causes the user to lookup the customer from the client database and view from within client details. Very clunky process for a mobile service provider using the app on a mobile device, a quick link to customer address details from the booking preview would solve this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Seems to be stuck in v1.0

Used daily for 6-12 months
Reviewed 2018-11-13
Review Source: Capterra

At some point, I will move to a more advanced online calendaring platform, but right now, i have so many meetings occuring daily, I will have to wait until I have a break in my schedule.

Pros
Like other online calendars, it's easy for me to send out a link to it and anyone can book time with me.

Cons
There are SO many: * The user cannot select the time zone * it is very hard for the external user to change their appointment * The user interface is bizarre to say the least. For instance, when you write a name in the 'Service/Title' field, you then have to move your mouse down to select it. Why not just write it in the field? When you select a time to enter an appointment, you have to select when it starts, then how long it is? Why? Have you ever used Microsoft office? I should just be able to drag across the calendar slot, and on and on... * The Timify calendar does not integrate well with Outlook or Gmail calendar. * Why can't I see more information about the booking just with a mouse over? Why can't I mouse over the appointment, then copy and paste key elements of the appointment?

Response from TIMIFY


Thank you for taking the time to leave us your feedback. It's really valuable for us.

In response to your comments, our IT team have been working for the last year on TIMIFY 4.0, which will be released in February 2019. It addresses each point you have made (and more), and will offer significantly enhanced usability and functionality, for the user and their customers. We are sorry for the shortcomings you have experienced, but please be assured, we are working hard on developing what we hope will be something really special.

In the meantime, we hope you will continue using our software and let us know how you find the new version.

If there is any further feedback you would like to give, or anything you would like to discuss in terms of suggestions, our CRM team would love to talk to you. It sounds like you use our software a lot and your feedback would be appreciated. You can contact then from the chat box on our homepage

Thanks again for your time.
The TIMIFY team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Gerhard Bencsits

Short Review

Used daily for 6-12 months
Reviewed 2018-11-16
Review Source: Capterra

Fast and reliably managment of work flow, especially the daily timetable!

Pros
It is easy to handle, patients find it very convenient, and most important at all they can make an appointment very fast, this is helpful both for patients and our work in daily routine

Cons
Only thing we are really missing: a possibility to directly rmember patients on their appointment via sms , still not all people check their Email!

Response from TIMIFY


Hallo Dr. Bencsits,

Thank you so much for taking the time to write your positive review about TIMIFY, we appreciate it a lot and are happy to hear that it has been beneficial for your medical practice.

About the SMS function, a member of our customer support team will contact you soon to offer you this possibility, we haven't made it public yet, but you could be one of the first to use it. :)

Thanks again,

Your TIMIFY Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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TIMIFY pricing

Starting from
$39.90/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

TIMIFY Classic: Free
TIMIFY Premium: $25.00/month
TIMIFY Enterprise: $42.00/month

TIMIFY features

API
Calendar Management
Real Time Data
Reminders

Activity Dashboard (210 other apps)
Activity Tracking (156 other apps)
Automatic Notifications (193 other apps)
CRM Integration (126 other apps)
Custom Fields (143 other apps)
Customer Database (150 other apps)
Customizable Branding (190 other apps)
Customizable Reporting (156 other apps)
Customizable Templates (160 other apps)
Data Import/Export (171 other apps)
Electronic Payments (130 other apps)
Email Integration (183 other apps)
Mobile Integration (126 other apps)
Reporting & Statistics (218 other apps)
Social Media Integration (160 other apps)
Third Party Integration (206 other apps)

Additional information for TIMIFY

Key features of TIMIFY

  • Appointment notifications via email
  • Appointment reminders via email
  • At-a-glance employee schedules
  • Booking button
  • Client notes
  • Color-coded booking types
  • Configurable working hours & booking times
  • Custom customer fields
  • Custom data fields for online booking
  • Customer management
  • Daily & weekly calendar views
  • Discount & offer management
  • Employee access rights
  • Group appointments
  • Group scheduling
  • Manual appointment entry
  • Multi time zone management
  • Multi-location
  • Offline access
  • Online booking calendar
  • Online scheduling
  • Real-time synchronization
  • Recurring appointments
  • Resource management
  • Room management
  • Service portfolio
  • Shift planning
View All Features

Benefits

Appointments can be booked through users’ own websites via embeddable booking buttons, which present clients with a list of the services offered and employee availability.

Mobile, tablet, and desktop apps allow users to manage customers and bookings from wherever they are, and offer offline access with data sync once connection is restored.

Special offers can be created, with users able to control which services are discounted and for how long, and all offers automatically appear at the top of the service list in the booking widget.

Appointment reminders can be sent to customers via email either 24 or 48 hours before their appointment, to reduce no-shows and allow for timely cancellations.

Different appointment types can be identified with configurable, color-coded labels, allowing users to assess their schedule at-a-glance.