App comparison
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Totango
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Revenues with Customer Engagement Management
Totango Alternatives & Competitors (2026)
Top 5 free alternatives
HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
1.1
Value for money
Starting price
No pricing info
0.9
Functionality
Activity Tracking
5/5
Onboarding
5/5
Real-Time Data
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
emfluence Marketing Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built for marketers. Backed by humans.
1.1
Value for money
Starting price
No pricing info
0.8
Functionality
Social Marketing
5/5
Multi-Channel Marketing
5/5
Email Marketing
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.5
Value for money
Starting price
No pricing info
0.8
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
1.1
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
0.6
Value for money
Starting price
No pricing info
0.9
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.9
Value for money
Starting price
No pricing info
1.0
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World-class Customer Success for B2B SaaS
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Customer Segmentation
5/5
Monitoring
5/5
Performance Metrics
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
EXADS is an ad server built with developers in mind.
1.2
Value for money
No pricing info
Starting price
No pricing info
1.2
Functionality
Performance Metrics
5/5
Multi-Campaign
5/5
Conversion Tracking
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Referral marketing platform for improving marketing ROI
1.3
Value for money
Starting price
No pricing info
0.6
Functionality
Contact Management
5/5
Automated Publishing
5/5
Keyword Filtering
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advocate marketing for brands
0.5
Value for money
Starting price
No pricing info
0.7
Functionality
Referral Tracking
5/5
Loyalty Program
5/5
Discussions/Forums
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
1.4
Value for money
No pricing info
Starting price
No pricing info
0.9
Functionality
Campaign Analytics
N/A
Survey Builder
N/A
Mobile Survey
N/A
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New way to manage, engage, & retain customers, with AI
1.1
Value for money
Starting price
No pricing info
1.0
Functionality
Customizable Forms
5/5
Communication Management
5/5
For Sales Teams/Organizations
4.9/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.5
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5